Call Free 0800 800 242
Our Service Excellence Centre team is dedicated to helping you with your queries - everything from new applications right through to policy servicing.
Multi-skilled with solid life insurance experience, they are there to make sure your questions are answered as quickly and effectively as possible.
You can contact our helpful team on call free 0800 800 242 or email: nz.service@aia.com
Excellence in Service
Your Duty of Disclosure
It is important that we receive all relevant information at the time you apply for insurance. Click here to read your ‘Duty of Disclosure’.
Making a Claim
Download the AIA New Zealand claim forms. Find out more about our claims payment record. Read the feedback from our customers.
Frequently Asked Questions
Find out the answers to our most commonly asked questions.