Life Insurance
Protects your loved ones’ future if you're diagnosed with a terminal illness or die.
The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.
For Individuals
For Business
Having good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.
GO Home Loan - make your house a home.
We strive to assist you for all your inquiries with high touch customer service.
Contact AIAWe strive to assist you for all your inquiries with high touch customer service.
Get help with making a claim.
Updating policies, moving house, changing names... our FAQs section has all the answers and forms.
Previously called MySovereign - our customer portal
If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.
You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.
The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.
Policy and enhancement information for policy holders of closed AIA and Sovereign policies.
Details of all our office locations across New Zealand
A list of some of the services available in New Zealand that offer support, information and help.
Supporting our customers through Covid-19
If you have a complaint, we’ll do our best to resolve the situation.
AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.
Our Content Hub is brought to you by AIA Vitality, the science-backed program that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.
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{{label}}The focus of our CSR programme is helping people to live healthier, longer, better lives.
Our commitment to a wide ranging and impactful CSR programme is a key element to achieving our dream to champion New Zealand to be the healthiest and best protected nation in the world, and to our Brand Promise of helping people live Healthier, Longer, Better Lives.
We are proud of the work being done by our employees to give back to our communities and strive to provide them the encouragement and resources needed to support a diverse range of initiatives.
Charity Partnerships
AIA NZ was proud to launch partnerships with The Heart Foundation and the Mental Health Foundation of New Zealand in 2019. Our AIA Vitality members can choose to donate their weekly active benefits rewards to these partners, and we drive further engagement with our members and staff to raise awareness and additional funds.
In 2020 we expanded our charity partners to include Trees That Count, recognising the environment has a direct impact on the health and well-being of our customers, our employees and our communities, and helping to deliver on our commitment to sustainability.
Providing Aid in Times of Need
AIA NZ celebrated AIA Group’s Centennial in March 2019 by raising $100,000 in peer to peer fundraising and donations for the Mental Health Foundation of New Zealand, which they were able to allocate to supporting victims and communities affected by the Christchurch Mosque shootings via the All Right? wellbeing campaign and resources.
Employee Volunteer Programme
AIA NZ values giving back to the communities we operate in, and the positive impact this has on our volunteers. Permanent employees receive one day of Community Leave each year, which can be used in two half days. In 2019, 226 employees volunteered their time across a range of causes supporting our communities.
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