Life Insurance
Protects your loved ones’ future if you're diagnosed with a terminal illness or die.
The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.
For Individuals
For Business
Having good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.
GO Home Loan - make your house a home.
We strive to assist you for all your inquiries with high touch customer service.
Contact AIAWe strive to assist you for all your inquiries with high touch customer service.
Get help with making a claim.
Updating policies, moving house, changing names... our FAQs section has all the answers and forms.
Previously called MySovereign - our customer portal
If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.
You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.
The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.
Policy and enhancement information for policy holders of closed AIA and Sovereign policies.
Details of all our office locations across New Zealand
A list of some of the services available in New Zealand that offer support, information and help.
Supporting our customers through Covid-19
If you have a complaint, we’ll do our best to resolve the situation.
AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.
Our Content Hub is brought to you by AIA Vitality, the science-backed program that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.
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{{label}}Our Environmental Policy guides our approach and commitment to managing the environmental footprint of our operations across the region.
Our energy use comes mainly from the electricity we use in our buildings. Our main office building AIA House in Auckland is a Green Building; sustainable features include rainwater recycling and chilled beam energy-efficient air conditioning.
Total energy consumption in 2019 was 2,895,744 kWh. Energy intensity per employee was reported at 4,1113 kWh.
kWh | 2019 |
---|---|
Electricity Usage (Indirect Energy Use) |
2,895,744 |
Energy Consumption from use of Fossil Fuels and Gas (Direct Energy Use) |
968,382 |
Total Energy Consumption |
3,866,145 |
The largest contributor to our operational footprint is the electricity we use in our buildings, which contributes to our Scope 2 emission footprint of 283 tonnes. Other sources of emissions include those from our corporate vehicle fleet and business travel. Operating as an NZ business with a head office in Hong Kong, pre-COVID-19 business travel was deemed essential. AIA NZ utilises video conferencing technology, where feasible, to reduce the need for this travel.
AIA NZ had committed to a 25 per cent emission reduction target per person by 2030 with 2019 as a base year. COVID-19 restrictions on domestic and international travel, and staff working from home is likely to result in this target being achieved in 2020. AIA NZ will recalibrate targets and focus in 2021.
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