Our dream to champion New Zealand to be the healthiest and best protected nation in the world is supported by our employees and partners. Guided by our Operating Philosophy of “Doing the Right Thing, in the Right Way, with the Right People... the Right Results will come”, we focus on recruiting, developing and retaining capable, engaged and high-performing employees who can continuously learn and grow while delivering their best work.
Recognizing and Rewarding Our People
Our total rewards policies and programmes play an important role in supporting the execution of AIA’s strategy and the delivery of AIA’s performance. Using a combination of market competitive financial and non-financial rewards, our policies and programmes are designed to attract, engage and retain high-calibre employees and motivate them to help AIA execute its short and long-term business goals.
Diversity and Inclusion
Key to AIA NZ’s people strategy is our focus on diversity and inclusion, and we work hard to continue to build a workplace where “you can be you”. Diverse perspectives and an inclusive environment promote innovation, better decision making, adaptability and problem solving, all of which enhance our role in driving economic and social development across New Zealand and make AIA NZ a great place to work.
We are proud to be able to attract employees from a diverse range of backgrounds and experiences and we appreciate how this benefits our organisation, customers and community. We’re proud to be an employer of choice for women, with 60 per cent of our workforce being women. This number is mirrored at leadership level with 60 per cent of Executive and 43 per cent of Board (67 per cent non-Executives Board members) roles being held by women, including our Chairperson.
We are multi-generational; 63 per cent of our employees are Millennials and Gen-Z. Our workforce is made up of 33 different ethnicities and represents a wide range of cultural and religious perspectives. We recognise the importance of understanding the different needs when shaping our policies and practices, and we strive to ensure that we create an inclusive workplace for all. AIA are proud to hold the Gender Tick and the Rainbow Tick.
*A new HR system implementation has resulted in limited ethnicity data being available at time of reporting. AIA are working toward reporting more comprehensively on ethnicity in the 2020 ESG Report.
Development of our employees is a key strategic priority across the AIA Group. We foster a learning culture that supports the development of our people’s key capabilities. We believe that this will both help them succeed in their current roles and provide a platform for meaningful, long-term careers with AIA.
We practise a holistic approach to learning and development, whereby knowledge and skills are accumulated from on-the-job experiences, collaborative projects, classroom and digital learning, supported by activities such as mentoring and coaching.
In 2019, AIA introduced a new Group-wide human resources information system which enables our New Zealand employees to utilise a new digital learning platform. This platform includes LinkedIn Learning which is used alongside internally developed digital learning materials to support classroom and on-the-job learning.
All of our people have access to a range of learning opportunities, designed to both develop our people and strengthen AIA’s culture and values. AIA’s three core leadership essentials of Clarity, Courage and Humanity, are further defined by six key personas; Inspiring Leader, Forward-Thinking Entrepreneur, Collaborative Challenger, Determined Business Driver, Caring Mentor and Curious Learner. Each persona has a set of associated behaviours that are at the core of how our people learn, develop and succeed at AIA.
Health & Safety
Our benefits and wellbeing initiatives work together to help our employees and their families live Healthier, Longer, Better Lives.
In 2019 we launched AIA Vitality to our employees with free memberships, a wearable fitness device and a series of free health checks and programmes to encourage them on their health and wellbeing journey with AIA Vitality. We also provided free nutrition workshops and one on one consultations with a dietician, yoga classes, sleep advice, medical checks, mole mapping and skin checks, flu vaccinations, meditation workshops, and exercise classes and team challenges. We encourage employees to stay active, understand their health profile and take steps to safeguard and improve their overall wellbeing.
We recognise that our corporate environment can be fast paced and at times demanding so every employee is provided with one “recharge day” per quarter, in addition to annual and sick leave. This leave cannot be accumulated with the intent being that it gives our team members a short break at a semi-regular cadence, to recharge and do something that is meaningful to them. We also enable a flexible work environment with options for formal and informal flexibility.