Development of our employees is a key strategic priority across the AIA Group. We foster a learning culture that supports the development of our people’s key capabilities. We believe that this will both help them succeed in their current roles and provide a platform for meaningful, long-term careers with AIA.

We practise a holistic approach to learning and development, whereby knowledge and skills are accumulated from on-the-job experiences, collaborative projects, classroom and digital learning, supported by activities such as mentoring and coaching.

In 2019, AIA introduced a new Group-wide human resources information system which enables our New Zealand employees to utilise a new digital learning platform. This platform includes LinkedIn Learning which is used alongside internally developed digital learning materials to support classroom and on-the-job learning.

All of our people have access to a range of learning opportunities, designed to both develop our people and strengthen AIA’s culture and values. AIA’s three core leadership essentials of Clarity, Courage and Humanity, are further defined by six key personas; Inspiring Leader, Forward-Thinking Entrepreneur, Collaborative Challenger, Determined Business Driver, Caring Mentor and Curious Learner. Each persona has a set of associated behaviours that are at the core of how our people learn, develop and succeed at AIA.

Our benefits and wellbeing initiatives work together to help our employees and their families live Healthier, Longer, Better Lives.

In 2019 we launched AIA Vitality to our employees with free memberships, a wearable fitness device and a series of free health checks and programmes to encourage them on their health and wellbeing journey with AIA Vitality. We also provided free nutrition workshops and one on one consultations with a dietician, yoga classes, sleep advice, medical checks, mole mapping and skin checks, flu vaccinations, meditation workshops, and exercise classes and team challenges. We encourage employees to stay active, understand their health profile and take steps to safeguard and improve their overall wellbeing.