Life Insurance
Provides a lump sum payment if you were to pass away or are diagnosed with a terminal illness.
The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.
For Individuals
For Business
Provides a lump sum payment if you were to pass away or are diagnosed with a terminal illness.
Explore our health insurance options; choose private health cover or specialised cancer insurance.
Financial support if you or your child become seriously ill or injured.
Provides a lump sum payment if you become permanently disabled and are unable to work due to accident or injury.
Monthly payment to replace a portion of your income if you are unable to work due to sickness or injury.
Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.
AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.
AIA Group is one of the largest life insurers in the world, with a presence in 18 markets across Asia Pacific. AIA New Zealand Limited is part of the AIA Group and has been providing insurance to New Zealanders since 1981.
AIA New ZealandAIA Thrive is a network of qualified, experienced advisers helping New Zealanders plan well, so they can live well.
AIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.
AIA is committed to continuously improving conduct, culture and customer outcomes.
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Understanding your policy
Other useful information
Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.
Product enhancements and policy wordings for current and closed AIA or Sovereign policies.
Find out more about CPI indexation and how it may affect your insurance cover.
A list of some of the services available in New Zealand that offer support, information and help.
The latest AIA investment performance information, as well as a list of closed and terminated investment products.
If you have a complaint, we’ll do our best to resolve the situation.
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{{label}}Auckland, 18 March 2019
AIA/Sovereign has announced it has set up dedicated insurance support services for customers affected by last Friday’s devastating shooting tragedy in Christchurch.
Customers affected by this tragic event are being provided with a dedicated customer care service.
AIA/Sovereign CEO, Nick Stanhope said:
“It’s been a difficult few days for New Zealand and for all New Zealanders. Our company prides itself in being there when it really matters. This time matters.”
“If any of our customers, their family or loved ones have been affected by this tragedy, we ask that they reach out. We have staff on stand-by to help.”
AIA/Sovereign has set up a dedicated customer care team to provide timely, important life and health insurance assistance to affected customers.
Chief Customer Officer, Sharron-Moana Botica said:
“The effects of Friday’s tragic event in Christchurch will continue for some time. We have started this service with the hope that we can do what we can for our customers and their families in the immediate term. We are here to help.”
Customers affected by this event are asked to call 0800 500 108.
For more details, or to arrange for an interview, please contact Craig Glover, Head of Corporate Affairs and External Communications, on 027 275 3405
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About AIA and Sovereign:
In New Zealand AIA and Sovereign together employ almost 900 people. Since AIA arrived in New Zealand in 1981, it has consistently provided the market with innovative personal and business insurance products that suit the Kiwi way of life. In July 2018, the AIA Group acquired Sovereign, becoming the largest life insurer in New Zealand. AIA and Sovereign offer a complete range of risk management products that focus on the needs of customers. The companies are both based in Auckland, with regional offices in Hamilton, Wellington and Christchurch. Both companies are members of the Insurance and Financial Services Ombudsman Scheme and the Health Funds Association of New Zealand. AIA has an insurer financial strength rating from Standard and Poor’s of AA-. Sovereign has a rating of A+, from AM Best.
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