AIA's Whistleblower Protection Policy defines what type of conduct can be reported. This includes actions which are:
- dishonest, fraudulent, corrupt, illegal or breaches of legislation,
- breaches of internal policy,
- unethical or other serious or improper conduct,
- unsafe work practices,
- harmful to AIA's reputation or any other conduct which may cause financial or non-financial loss to AIA or be otherwise detrimental to the interests of AIA.
Sometimes individuals speaking up may be concerned about being identified, or any potential repercussions which may come from reporting the conduct. This is why we have a Whistleblower Protection Policy.
When contacting the AIA Ethics and Compliance Hotline or using the AIA Ethics and Compliance website, those making a disclosure can remain anonymous and seek protection from personal disadvantage as per AIA’s Whistleblower Protection Policy.
The policy is designed to encourage individuals to report issues, knowing that it is safe to do so and that they will receive support.
If the whistleblower elects to remain anonymous when making the disclosure to either the AIA Ethics and Compliance Hotline or the AIA Ethics and Compliance website, they will be provided with a unique reference number. The whistleblower can continue to anonymously contact the AIA Ethics and Compliance Hotline and quote this reference number to:
- provide further information regarding the disclosure; and/or
- express any concerns about their protection and request the Whistleblower Protection Officer’s details.
Information received from the whistleblower will be treated strictly confidentially, and will not be shared unless:
- the whistleblower has been consulted and consented to the disclosure in writing; or
- we are compelled by law to do so.
Any breach of confidentiality in relation to the disclosure or whistleblower’s identity will be taken seriously, and will be subject to investigation and potential disciplinary action.