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    AIA Living

    Life & Disability

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    For Individuals

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    • Life Insurance

      Protects your loved ones’ future if you're diagnosed with a terminal illness or die.

    • Trauma Insurance

      Supports you and your family while you or your child navigate a serious illness or injury.

    • Total Permanent Disablement Insurance

      Secures your future if a serious illness or injury leaves you permanently disabled.

    • Income Protection Insurance

      Safeguards your ability to earn if you’re unable to work due to illness or injury.

    • Business & Rural Insurance

      Protection for new and existing business owners if a key person becomes seriously ill, is injured, or dies.

  • Health Insurance
    AIA Health

    Health Insurance

    Having good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.

    • Private Health

      Takes care of your medical expenses for a range of health conditions and provides faster medical care that suits your needs.

    • Cancer Care

      Specialised health insurance that helps cover costs for cancer diagnosis, treatment, and recovery.

  • Starter Plans

    AIA Starter Plans

    Simple plans you can buy online today

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      Simple plans you can buy online today

    • Why choose Starter

      Learn more about our Starter Plan insurance cover and AIA Vitality Starter

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      Entry level membership automatically included with all AIA Starter Plans.

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      Helpful tips on how best to manage your AIA Starter Plan

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  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • What is AIA Vitality

      AIA Vitality’s approach can take you on a journey to better health

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      Earn an Apple Watch Series 7 by reaching your weekly physical activity targets

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      Your go to for science-backed, health and wellbeing inspiration and advice.

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      Check your AIA Vitality points status and get access to the tools you need to help improve your health

  • Content Hub

    Content Hub

    Our Content Hub is brought to you by AIA Vitality, the science-backed programme that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.

    • Move Well

      Finding your further when it comes to exercise and fitness.

    • Think Well

      Tools and information to help cultivate a healthy frame of mind.

    • Eat Well

      Caring for your body with food that makes you feel good.

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      Planning for tomorrow matters, because a good tomorrow starts today.

    • Better Lives with AIA Vitality

      Real stories about how AIA Vitality has changed lives and why small steps matter.

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  • Speaking up


    At AIA, we place great importance on fostering a culture that encourages people to speak up about issues or conduct that concerns them. This could be anything from serious misconduct to noticing something which just doesn't feel quite right.

    We encourage everyone who works with AIA to speak up, while providing them with trusted avenues to go to if they want to raise a concern. This could be as simple as one of our employees having an informal discussion with their manager, through to using the formal channels. The AIA Ethics and Compliance service includes an independent, externally managed 24-hour phone line and website which are both dedicated to reporting suspected or actual misconduct.  

    The Board and senior management encourage people to speak up and report any conduct they believe to be inappropriate. To make this as simple as possible, processes have been put in place to provide the appropriate support to those who raise concerns. Identifying potential problems and risks allows AIA to continue to improve the way we do business and provide the best possible service to our customers.

    The AIA Ethics and Compliance Hotline and AIA Ethics and Compliance website are available to any director, manager, employee (current and former), temporary staff, volunteer, contractor, supplier, service provider, intermediary or auditor of AIA who wishes to raise a concern about any reportable conduct.

    Whistleblower Protection Policy

    AIA's Whistleblower Protection Policy defines what type of conduct can be reported. This includes actions which are:

    • dishonest, fraudulent, corrupt, illegal or breaches of legislation,
    • breaches of internal policy,
    • unethical or other serious or improper conduct,
    • unsafe work practices,
    • harmful to AIA's reputation or any other conduct which may cause financial or non-financial loss to AIA or be otherwise detrimental to the interests of AIA.

     

    Sometimes individuals speaking up may be concerned about being identified, or any potential repercussions which may come from reporting the conduct. This is why we have a Whistleblower Protection Policy.

    When contacting the AIA Ethics and Compliance Hotline or using the AIA Ethics and Compliance website, those making a disclosure can remain anonymous and seek protection from personal disadvantage as per AIA’s Whistleblower Protection Policy.

    The policy is designed to encourage individuals to report issues, knowing that it is safe to do so and that they will receive support.

    If the whistleblower elects to remain anonymous when making the disclosure to either the AIA Ethics and Compliance Hotline or the AIA Ethics and Compliance website, they will be provided with a unique reference number. The whistleblower can continue to anonymously contact the AIA Ethics and Compliance Hotline and quote this reference number to:

    • provide further information regarding the disclosure; and/or
    • express any concerns about their protection and request the Whistleblower Protection Officer’s details.

     

    Information received from the whistleblower will be treated strictly confidentially, and will not be shared unless:

    • the whistleblower has been consulted and consented to the disclosure in writing; or
    • we are compelled by law to do so.

     

    Any breach of confidentiality in relation to the disclosure or whistleblower’s identity will be taken seriously, and will be subject to investigation and potential disciplinary action. 

    How do individuals get in touch?

    There are a number of ways people can report any concerns about conduct they believe doesn't feel right. These include:

    • Our people having a conversation with their manager or with an executive team leader.
    • Calling the AIA Ethics and Compliance Hotline on 0508 061 611 (an independent 24-hour hotline).
    • Reporting a concern via the AIA Ethics and Compliance website www.aiaethicsline.com.

     

     

    Whistle Blower Protection Policy

    Read a summary of the AIA Whistleblower Protection Policy


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    Contact Us

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    CONTACT US

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