For Individuals

For Business

• Life Insurance

  Provides a lump sum payment if you were to pass away or are diagnosed with a terminal illness.

• Health Insurance

  Explore our health insurance options; choose private health cover or specialised cancer insurance.

• Trauma Insurance

  Financial support if you or your child become seriously ill or injured.

• Total Permanent Disablement Insurance

  Provides a lump sum payment if you become permanently disabled and are unable to work due to accident or injury.

• Income Protection Insurance

  Monthly payment to replace a portion of your income if you are unable to work due to sickness or injury.

• AIA Starter Plans

  Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.

• Business Insurance

  Protection for new and existing business owners if a key person becomes seriously ill, is injured, or dies.

• Rural Insurance

  Financial support if a key person of your farm becomes seriously ill, injured or passes away.

• What is AIA Vitality

  AIA Vitality’s approach can take you on a journey to better health

• Apple Watch Benefit

  Earn an Apple Watch Series 9 by reaching your weekly physical activity targets

• Our Partners & Rewards

  Learn more about the amazing partners and rewards you'll have access to with AIA Vitality

• Content Hub

  Your go to for science-backed, health and wellbeing inspiration and advice.

• Already a member? Login

  Check your AIA Vitality points status and get access to the tools you need to help improve your health

• AIA Vitality Starter

  Entry level membership automatically included with all AIA Starter Plans.

• Health Claims

  Make a health insurance claim.

• Life, Disability, & Critical Conditions (Trauma) Claims

  Make a Life, Disability, or Critical Conditions (Trauma) Claim.

• Our Leadership Team

  Get to know our Board of Directors and Executive Team

• Careers

  Explore opportunities to work at AIA

• Media Centre

  The latest news from AIA New Zealand

• AIA Thrive

  AIA Thrive is a network of qualified, experienced advisers helping New Zealanders plan well, so they can live well.

• Sustainability

  AIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.

• Code of Conduct​ & Procedures

  AIA is committed to continuously improving conduct, culture and customer outcomes.

• All our locations

  Details of all our office locations across New Zealand

• Becoming an Adviser with AIA New Zealand

  All you need to know about applying to distribute our products.

Quick Links

Understanding your policy

Other useful information

• My AIA

  View, claim and update your insurance with MyAIA.

• Update your contact details

  Use this form to update your phone number, email and postal address if you don’t have access to MyAIA.

• Contact AIA

  Have a question? We’re here to help. Phone, send us a message, or Live Chat during business hours.

• Frequently asked questions

  Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.

• Product Enhancements and Policy Wordings

  Product enhancements and policy wordings for current and closed AIA or Sovereign policies.

• Consumers Price Index (CPI)

  Find out more about CPI indexation and how it may affect your insurance cover.

• Vulnerable Customers Support

  A list of some of the services available in New Zealand that offer support, information and help.

• Investment Products

  The latest AIA investment performance information, as well as a list of closed and terminated investment products.

• Complaints

  If you have a complaint, we’ll do our best to resolve the situation.