Manage Your AIA Starter Plans Policy And AIA Vitality Starter Membership

Here are some helpful tips on how best to manage your AIA Starter Plan. 



MyAIA is our online customer portal where you can manage your Starter Plan - from updating your contact and payment details, to making a claim, or letting us know you want to change your cover.


You can also access our Live Chat and FAQs when you need questions answered. To set this up, you’ll first need to register – it’s easy, all online and only takes a few minutes. 

Already registered?

AIA Vitality Starter

AIA Vitality Starter

To manage your AIA Vitality Starter membership; including earning points, accessing discounts or opting in to the Apple Watch Benefit - you can do it all through your member account in the AIA Vitality app.

To set this up, you first need to activate. When your plan was issued you would’ve been sent an activation email from AIA Vitality with instructions. Once activated your member account is ready to go!

Haven’t received the email, have questions or need support? Contact the AIA Vitality team at, or call 0800 242 888, Mon- Fri (9am-6pm)

Other tips


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