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  • Life & Disability
    AIA Living

    Life & Disability

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    For Individuals

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    • Life Insurance

      Protects your loved ones’ future if you're diagnosed with a terminal illness or die.

    • Trauma Insurance

      Supports you and your family while you or your child navigate a serious illness or injury.

    • Total Permanent Disablement Insurance

      Secures your future if a serious illness or injury leaves you permanently disabled.

    • Income Protection Insurance

      Safeguards your ability to earn if you’re unable to work due to illness or injury.

    • Business & Rural Insurance

      Protection for new and existing business owners if a key person becomes seriously ill, is injured, or dies.

  • Health Insurance
    AIA Health

    Health Insurance

    Having good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.

    • Private Health

      Takes care of your medical expenses for a range of health conditions and provides faster medical care that suits your needs.

    • Cancer Care

      Specialised health insurance that helps cover costs for cancer diagnosis, treatment, and recovery.

  • Starter Plans

    AIA Starter Plans

    Simple plans you can buy online today

    • AIA Starter Plans

      Simple plans you can buy online today

    • Why choose Starter

      Learn more about our Starter Plan insurance cover and AIA Vitality Starter

    • AIA Vitality Starter

      Entry level membership automatically included with all AIA Starter Plans.

    • Manage my plan

      Helpful tips on how best to manage your AIA Starter Plan

  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

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      You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.

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      The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.

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      Policy and enhancement information for policy holders of current and closed AIA and Sovereign policies.

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      Details of all our office locations across New Zealand

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      A list of some of the services available in New Zealand that offer support, information and help.

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      If you have a complaint, we’ll do our best to resolve the situation.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • What is AIA Vitality

      AIA Vitality’s approach can take you on a journey to better health

    • Our Partners & Rewards

      Learn more about the amazing partners and rewards you'll have access to with AIA Vitality

    • Apple Watch Benefit

      Earn an Apple Watch Series 7 by reaching your weekly physical activity targets

    • Content Hub

      Your go to for science-backed, health and wellbeing inspiration and advice.

    • Already a member? Login

      Check your AIA Vitality points status and get access to the tools you need to help improve your health

  • Content Hub

    Content Hub

    Our Content Hub is brought to you by AIA Vitality, the science-backed program that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.

    • Move Well

      Finding your further when it comes to exercise and fitness.

    • Think Well

      Tools and information to help cultivate a healthy frame of mind.

    • Eat Well

      Caring for your body with food that makes you feel good.

    • Plan Well

      Planning for tomorrow matters, because a good tomorrow starts today.

    • Better Lives with AIA Vitality

      Real stories about how AIA Vitality has changed lives and why small steps matter.

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  • Introducing AIA Starter Plans

    Simple plans you can buy online,
    get it today and be protected in 15 minutes.

    Basic. Affordable. Rewarding.

    Earn 5x Airpoints Dollars™ on new insurance policies

    SMALL STEPS MATTER. WHERE WILL SMALL TAKE YOU?

    AIA Vitality

    A health and wellbeing program that rewards your small healthy choices

    Watch video About AIA Vitality

    Life Insurance

    Protect those that matter most to you with AIA, NZ's largest life insurer.

    AIA Vitality

    Content Hub

    Inspiration to Move Well, Eat Well, Think Well and Plan Well

    Better Lives with AIA Vitality

    Real stories about how AIA Vitality has changed lives and why small steps matter.

    • AIA Starter Plans

    • Earn 5x Airpoints Dollars™

    • AIA Vitality

    • AIA Life Insurance

    • Content Hub

    Supporting our customers through COVID-19. Find out more

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    Video

    Find the right insurance for you and your loved ones or your business.

    Our Product Families:

    Life Insurance

    Health Insurance

    Trauma Insurance

    Disability Insurance

    Income Protection Insurance

    Business Insurance

    GO Home Loans

    AIA Starter Plans

    AIA Vitality

    Live your healthy with AIA Vitality

    We’re committed to helping Kiwis live healthier, longer, better lives. That’s why we’ve launched AIA Vitality in New Zealand. AIA Vitality is a personalised, scientifically-backed health and wellbeing programme that supports you every day to make healthier choices. It helps you to understand the current state of your health, plus provides tools to improve it and offers great incentives to keep you motivated on your journey. These include lifestyle rewards, savings on your everyday expenses and even discounts on your life insurance premiums.

    Know your health

    Improve your health

    Enjoy the rewards

    Income Protection

    If you become disabled due to illness or injury, Income Protection cover could provide you with a monthly income while you recover.

    Compare our Income Protection Products
    Income Protection

    Business Cover

    Flexible options to suit your business

    Business Continuity Insurance

    Protect your business from the loss of a key person

    Business Cover

    Flexible options to suit your business

    Rural Continuity Insurance

    Business Cover

    Flexible options to suit your business

    Start-up Income Protection

    Protect your income while you get your business off the ground

    Business Cover

    Flexible options to suit your business

    • Business Continuity Insurance
    • Rural Continuity Insurance
    • Start-up Income Protection
    Compare Products

    Earn Airpoints Dollars™ with AIA

    For every $100 of premium paid
    earn 1 Airpoints Dollar*


    *Terms and conditions apply

    Earn Airpoints Dollars™ here

    AIA Rewards you with Airpoints Dollars™

    Health Insurance

    Health Insurance

    You're one of a kind, and so is our health cover.

    Compare our Health Insurance Options

    Chat with us

    Chat with an AIA Customer Service Consultant
    Mon-Fri 8am-6pm

    Call us

    Call our hotline at:

    0800 500 108

    (or +64 9 487 9963 from overseas)

    General Enquiries – Press 1
    Claims – Press 2
    To Cancel – Press 3
    AIA Vitality – Press 4

    Mon-Fri 8:30am-5pm

    Send us a message

    Request a call back or tell us online

    Contact Us

    Get Advice

    If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.

    AIA News

    17 May 2022

    AIA NZ appoints new General Counsel


    We are pleased to announce that Jackie Waddams has been successfully appointed as General Counsel for AIA New Zealand. Kristy Redfern, who previously held the role, will be taking up an appointment across the Tasman as General Counsel for AIA Australia at the end of May.

    13 May 2022

    Bridging the Gap: AIA NZ’s new Starter Plans here to address Aotearoa’s underinsurance woes


    Three new digital AIA Starter Plans will offer solutions targeting Kiwis who are most affected by the protection gap. The protection gap refers to the shortfall in financial resources many Kiwi households would experience should their primary earner be unable to continue to work.

    30 March 2022

    AIA CEO tops global list


    Nick Stanhope, CEO of AIA New Zealand, has been selected for the annual Insurance Business Global 100 list which recognises industry leaders around the world making a positive difference and helping to drive change across the insurance sector. This is the third consecutive year Stanhope has been selected for the list.

    Contact Us

    0800 500 108

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    Mon-Fri 8am - 6pm

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    AIA New Zealand Limited
    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

    0800 500 108

    Mon-Fri 8:30am - 5pm

    Live chat
    Mon - Fri 8am to 6pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
    View all contact options
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