The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.
Protects your loved ones’ future if you're diagnosed with a terminal illness or die.
Supports you and your family while you or your child navigate a serious illness or injury.
Secures your future if a serious illness or injury leaves you permanently disabled.
Safeguards your ability to earn if you’re unable to work due to illness or injury.
Protection for new and existing business owners if a key person becomes seriously ill, is injured, or dies.
Having good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.
Takes care of your medical expenses for a range of health conditions and provides faster medical care that suits your needs.
Specialised health insurance that helps cover costs for cancer diagnosis, treatment, and recovery.
GO Home Loan - make your house a home.
Find out more about the home loan that works harder for you.
Learn more about managing your mortgage and how to pay off your GO home loan faster.
GO Home Loans are available exclusively through our independent network of Advisers.
It’s a good idea to have mortgage protection to protect yourself against all eventualities.
A GO Home Loan offers a wide range of competitive mortgage interest rates.
We strive to assist you for all your inquiries with high touch customer service.
Get help with making a claim.
Updating policies, moving house, changing names... our FAQs section has all the answers and forms.
Previously called MySovereign - our customer portal
If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.
You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.
The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.
Policy and enhancement information for policy holders of current and closed AIA and Sovereign policies.
Details of all our office locations across New Zealand
A list of some of the services available in New Zealand that offer support, information and help.
Supporting our customers through Covid-19
If you have a complaint, we’ll do our best to resolve the situation.
AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.
AIA Vitality’s approach can take you on a journey to better health
Learn more about the amazing partners and rewards you'll have access to with AIA Vitality
Earn an Apple Watch Series 6 by reaching your weekly physical activity targets
Your go to for science-backed, health and wellbeing inspiration and advice.
Check your AIA Vitality points status and get access to the tools you need to help improve your health
Our Content Hub is brought to you by AIA Vitality, the science-backed program that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.
Finding your further when it comes to exercise and fitness.
Tools and information to help cultivate a healthy frame of mind.
Caring for your body with food that makes you feel good.
Planning for tomorrow matters, because a good tomorrow starts today.
Real stories about how AIA Vitality has changed lives and why small steps matter.
Available Mon-Fri, 8am to 6pm
0800 500 108 on Mon-Fri, 8am to 6pm
via our online contact form
Get free expert insurance advice
via our trusted partner, KiwiCover
(Previously called MySovereign)
Need help? Please have a look at the options below so we have the best opportunity to answer your questions as quickly as possible.
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More help topics
Product Enhancements & Legacy Product Information
View your policy information, make changes to your cover and update your contact details.
Frequently asked questions and useful forms to allow you to self-serve
Get expert free insurance advice
For a wide range of queries
We want to ensure you remain informed during the change in Alert levels in NZ and our response to continue to support you.
A list of some of the services available in New Zealand that offer support, information and help
Policy documents and enhancement information for AIA Living and closed AIA and Sovereign policies.
Find the latest Sovereign investment performance information, as well as a list of closed and terminated investment products.