Life Insurance
Lump sum payment if you were to pass away or are diagnosed with a terminal illness.
The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.
For Individuals
For Business
Lump sum payment if you were to pass away or are diagnosed with a terminal illness.
Choose from private health insurance or specialised cancer insurance.
Financial support if you or your child become seriously ill or injured.
Lump sum payment if you become permanently disabled and are unable to work.
Explore our rent and mortgage insurance options; protect your home and finances with AIA rent and mortgage insurance.
Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.
Lump sum payment if you have an accident and suffer one of the covered injuries.
Protection for business owners if a key person becomes seriously ill, is injured, or dies.
Providing cost effective and comprehensive corporate group insurance for your employees.
Financial support if a key person of your farm becomes seriously ill, injured or passes away.
AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.
Learn more about the amazing benefits, discounts and rewards you'll have access to with AIA Vitality.
Learn how you can earn up to 15,000 points and $260 a year in Active Rewards.
Find out how you can earn 25 Airpoints Dollars or $25 Woolworths vouchers.
Get help with making a claim.
AIA Group is one of the largest life insurers in the world, with a presence in 18 markets across Asia Pacific. AIA New Zealand Limited is part of the AIA Group and has been providing insurance to New Zealanders since 1981.
AIA New ZealandAIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.
Committed to making a difference in New Zealand with our AIA Vitality Charity partners.
All you need to know about applying to distribute our products.
We're here to help! Check out our quick links and digital tools. Still have a question? Get in touch via Live Chat.
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Understanding your policy
Other useful information
Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.
Product updates, enhancements and policy wordings for current and closed AIA or Sovereign policies.
Find out more about CPI indexation and how it may affect your insurance cover.
Helpful advice if you have recently arrived, or are considering moving to New Zealand.
A list of some of the services available in New Zealand that offer support, information and help.
The latest AIA investment performance information, as well as a list of closed and terminated investment products.
If you have a complaint, we’ll do our best to resolve the situation.
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{{label}}A personalised end to end claims experience when support matters the most.
Having an illness or injury that stops you from working can be difficult for you, and your loved ones. We understand that getting your claim paid quickly is just the beginning, and you may need additional support to be able to return to wellness, work and life.
AIA 360 Care is a personalised end to end claims experience that provides support, guidance and rehabilitation when you need it the most.
The programme is currently available to eligible income protection insurance claim customers free of charge.
It includes a Post Care Recovery programme to support you once you are back in the workplace.
Did you know
In 2023, we completed over 500 home visits and paid out $1.5m in rehabilitation support.
You will be provided with a dedicated, experienced Case Manager who will make sure your claims experience is tailored for you and your family’s needs so you can focus on your recovery. Your Case Manager is your personal point of contact, who will go the extra mile to provide you with:
Your Case Manager can meet with you at home, via video conference or over the phone, whichever way is easier.
When returning to work, there are also many services that we may use to make the transition as simple as possible; including:
If you are unable to return to your usual job, your Case Manager can also help you to identify alternate occupations.
As part of 360 Care, we offer a Post Care Recovery programme to support you once you have transitioned back to work. After completing a successful rehabilitation programme, your Case Manager will work with you to design a Post Care Recovery programme that helps you continue your recovery while in the workplace, should you need to.
Three months after you have started back at work, we’ll be in touch to assess your recovery progress and identify any further support you need. The sooner you get back to work and your normal life, the better it is for your health and wellbeing.
View frequently asked questions about AIA’s Claims 360 Care experience
If you have lodged a income protection claim successful you could be eligible. Find out by contacting your claims specialist / Case Manager.
We will check in on you post three months after you are back to work, and identify further support you may need. This could include therapy sessions, gym access, support from an Occupational Therapist or other relevant health providers. The sooner you get back to work and your normal life, the better it is for your health and wellbeing.
You can contact your Case Manager to discuss your eligibility and how to access this programme.
We will be in contact as soon as we can.
Did you know, with an eligible policy you can view, claim and update your insurance with MyAIA? Find out more