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  • Life & Disability
    AIA Living

    Life & Disability

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    For Individuals

    For Business

    • Life Insurance

      Protects your loved ones’ future if you're diagnosed with a terminal illness or die.

    • Trauma Insurance

      Supports you and your family while you or your child navigate a serious illness or injury.

    • Total Permanent Disablement Insurance

      Secures your future if a serious illness or injury leaves you permanently disabled.

    • Income Protection Insurance

      Safeguards your ability to earn if you’re unable to work due to illness or injury.

    • Business & Rural Insurance

      Protection for new and existing business owners if a key person becomes seriously ill, is injured, or dies.

  • Health Insurance
    AIA Living

    Health Insurance

    Good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.

    • Private Health Insurance

      Takes care of your medical bills, provides faster medical care that suits your needs, and is available for children from birth.

  • Home Loans

    Home Loans

    GO Home Loan - make your house a home.

    • New GO Home Loan Customers

      Find out more about the home loan that works harder for you.

    • Your GO Home Loan

      Learn more about managing your mortgage and how to pay off your GO home loan faster.

    • Working with a registered adviser

      GO Home Loans are available exclusively through our independent network of Advisers.

    • Mortgage Protection

      It’s a good idea to have mortgage protection to protect yourself against all eventualities.

    • GO Home Loan Interest Rates

      A GO Home Loan offers a wide range of competitive mortgage interest rates.

  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA
    • Contact AIA

      We strive to assist you for all your inquiries with high touch customer service.

    • Claims

      Get help with making a claim.

    • FAQs and Forms

      Updating policies, moving house, changing names... our FAQs section has all the answers and forms.

    • My AIA

      Previously called MySovereign - our customer portal

    • Get advice

      If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.

    • Earning Airpoints Dollars™

      You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.

    • Investment Products

      The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.

    • Past Insurance Products

      Policy and enhancement information for policy holders of closed AIA and Sovereign policies.

    • All our locations

      Details of all our office locations across New Zealand

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      A list of some of the services available in New Zealand that offer support, information and help.

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      Supporting our customers through Covid-19

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      If you have a complaint, we’ll do our best to resolve the situation.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • What is AIA Vitality

      AIA Vitality’s approach can take you on a journey to better health

    • Our Partners & Rewards

      Learn more about the amazing partners and rewards you'll have access to with AIA Vitality

    • Apple Watch Benefit

      Earn an Apple Watch Series 6 by reaching your weekly physical activity targets

    • Content Hub

      Your go to for science-backed, health and wellbeing inspiration and advice.

    • Already a member? Login

      Check your AIA Vitality points status and get access to the tools you need to help improve your health

  • Content Hub

    Content Hub

    Our Content Hub is brought to you by AIA Vitality, the science-backed program that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.

    • Move Well

      Finding your further when it comes to exercise and fitness.

    • Think Well

      Tools and information to help cultivate a healthy frame of mind.

    • Eat Well

      Caring for your body with food that makes you feel good.

    • Plan Well

      Improving financial literacy, because a good tomorrow starts today.

  • Search
  • Contact Us
    • Chat with us

      Available Mon-Fri, 8am to 6pm

    • Call Us

      0800 500 108 on Mon-Fri, 8am to 6pm

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Apply Online

      via our trusted partner, KiwiCover

    • Log in to MyAIA

      (Previously called MySovereign)

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  • OUR LEADERSHIP TEAM

    Your Career With Us

    Our people are our greatest assets, and we are committed to providing an environment where you can thrive and be successful.

    Our Company Culture

    We expect to deliver highly-positive outcomes for our customers as well as for our fantastic team of employees. We are a close team that uses collaboration, creativity and a can-do attitude to keep raising the bar. We share the same ambition. We move at a pace and we want to succeed. Is that what you want?

    Join our company culture

    Thinking about your future? What do you want? Do you want to be part of something exciting? Are you looking for growth? What about supportive and inspiring leaders? Where will your future take you?  See where you can go below:


    About AIA
    • Our People
    • Careers
    • Financial Strength Rating
    • Environmental Social Governance
    • Media Centre
    • AIA and Sovereign - Better Future Together
    • Anti-bribery and corruption
    • Speaking Up
    • Whistleblower Protection Policy
    • AIA QFE Group (AIA QFE) disclosure statement

    MAKE A POSITIVE IMPACT

    The scale and reach of our business provides a springboard for you to grow your career in the Asia Pacific. You will work in a dynamic and ambitious environment where you will be challenged to make a difference. You are part of a company that positively impacts millions of lives, providing our customers with the right financial solutions to protect themselves and their loved ones, and encouraging our customers and the community to live healthier, longer, better lives.

    GROW WITH US

    No matter where you are on your career journey, you will continue to grow professionally and personally with us. We continually invest to help you build the right skills to succeed in AIA, through regular career conversations, customised development programmes and mobility to expose you to different parts of our business.

    Work with the best

    Our leaders are committed to engaging and empowering you as you take charge of your career. You will work alongside respected industry leaders and managers who will guide and develop you on our shared path to success. We are serious about listening, and taking action – whether it is adopting your innovative ideas to take us to that next level or addressing your needs to feel engaged at work.

    Employee benefits

    Four recharge days each year

    We believe in giving our people an environment to work in that promotes health and wellbeing, and one of the ways we do this by giving you a choice of four extra leave days off (one for each quarter) to recharge.

    Rewards and recognition for high performers

    We recognise great performance at AIA New Zealand with annual bonuses and our staff recognition program where each month a staff member is recognised and rewarded for demonstrating our values.

    Life and Income Protection Insurance

    We believe in the need to protect our loved ones so at AIA New Zealand we provide cover for our employees if they are unable to work due to injury or sickness.

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    - COLLAPSE + EXPAND

    AIA Vitality

    We’re committed to helping our people live and achieve their own version of a healthy working life. AIA Vitality is a personalised, science-backed health and wellbeing program that supports our people every day to make healthier choices. It’s all part of our commitment to healthier, longer, better lives.  

    Tailored Development Plans

    We continually invest to help you build the right skills to succeed in AIA, through regular career conversations, customised development programmes and mobility to expose you to different parts of our business. 


    Job Areas

    Our wide variety of corporate functions work together to enhance the way we do business and the products we offer. Learn more about them and discover how you can bring your career ambitions to life at AIA.

    Actuarial

    We safeguard AIA’s financial wellbeing by ensuring our products are well designed and suitably priced. We also analyse business performance to ensure proper management of the insurance policies in-force, while maintaining adequate reserves, reinsurance and capital levels to fulfil our obligations to policyholders.

    Retail insurance

    At AIA, we are committed to delivering life products, solutions and services that anticipate and meet our clients’ real life needs. We do this by providing exceptional support and service to our partners and insurance advisers so that we can contribute in a positive way to the wellbeing of NZ’ers.

    Group insurance

    We are more than just a life insurer. We assist corporate clients by developing tailored solutions that focus on caring for their members and employees. 

    Show more

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    - COLLAPSE + EXPAND

    Finance

    We safeguard AIA’s financial interests through effective financial controls, timely and accurate management information and insightful financial analysis to support and drive the business forward. We are also responsible for all external reporting including statutory and regulatory filings. 

    People and Culture

    We partner with the business to attract and retain the best people through: workforce planning; organisational culture and employee engagement, performance management and capability building, and rewards and recognition.

    Marketing

    We help AIA to engage in a meaningful way with customers and stakeholders. We ensure the consistency of messaging across all channels and design marketing campaigns and brochures to enhance the customer experience.

    Risk, Audit and Compliance

    We provide effective and objective oversight of the risks faced by the Group and give assurance to management that the risks are being managed satisfactorily. Our work helps us an international standard of corporate governance.

    Technology and Projects

    We assist the business by delivering agile and innovative technology solutions to support the strategic plan. We also provide a range of support services to our employees and distribution partners. 

    Operations

    We provide a range of services to our customers and distribution partners. We asses and process new applications, manage our existing customers’ policies, and handle customer queries. We are also there when it counts and actively manage claims to get the right outcome for our customers.

    Legal

    The Legal team work closely with the business and Group Office to meet its dual key objectives of providing accurate, commercial and timely legal services in support of business objectives, and to identify, minimise and manage risk. 

    Contact Us

    0800 500 108

    Live chat

    Mon-Fri 8am - 6pm

    AIA New Zealand Limited
    AIA House, 74 Taharoto Road, 
    Takapuna, Auckland 0622
    New Zealand

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    CONTACT US

    0800 500 108

    Live chat
    Mon - Fri 8am to 6pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
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    View all contact options
    About AIA
    About AIA New Zealand
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    Vist AIA.com to learn more about AIA Group.
    Why AIA
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    ABOUT AIA
    About AIA New Zealand
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    Rainbow Tick
    Visit AIA.com to learn more about AIA Group.
    WHY AIA
    AIA Vitality
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    Home Loans: GO Online login
    MyAIA login
    Investment Products
    Past Insurance Products
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    Life Insurance
    Health Insurance
    Income Protection Insurance
    Business Continuity Cover

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