Life Insurance
Protects your loved ones’ future if you're diagnosed with a terminal illness or die.
The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.
For Individuals
For Business
Having good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.
Simple plans you can buy online today
We strive to assist you for all your inquiries with high touch customer service.
Contact AIAWe strive to assist you for all your inquiries with high touch customer service.
Get help with making a claim.
Updating policies, moving house, changing names... our FAQs section has all the answers and forms.
Previously called MySovereign - our customer portal
If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.
You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.
The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.
Policy and enhancement information for policy holders of current and closed AIA and Sovereign policies.
Details of all our office locations across New Zealand
A list of some of the services available in New Zealand that offer support, information and help.
Supporting our customers through Covid-19
If you have a complaint, we’ll do our best to resolve the situation.
AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.
Our Content Hub is brought to you by AIA Vitality, the science-backed programme that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.
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{{label}}Chief Executive Officer (New Zealand) and Director
As CEO for AIA New Zealand, Nick is proud to lead a passionate team with the dream of making New Zealand one of the healthiest and best protected nations in the world.
With 30 years of experience in the financial services sector, Nick has held a diverse range of senior leadership roles in New Zealand, including CEO at Sovereign prior to the acquisition by AIA and Executive General Manager of Wealth & Insurance at ASB Bank Limited. Earlier in his career Nick held a variety of key leadership roles within ASB including General Manager Corporate Banking and Working Capital Services, General Manager Business Banking and General Manager of Business Banking and Retail Specialist Services.
Born and raised in Auckland, New Zealand, Nick is married with two daughters. Outside of work, he enjoys keeping active, is a keen cyclist and gym goer and has competed in triathlons and Ironman events.
Chief Strategy Officer, CEO Office
As Chief Strategy Officer, Angela oversees all the functions of the CEO Office; strategy, communications, brand, and sponsorship (including corporate social responsibility).
Angela has more than 25 years' financial markets experience leading teams and developing strategies. Before taking on the role as Chief Strategy Officer, Angela held roles as Chief People & Culture Officer at Sovereign, Managing Principal of ASB Securities (where she played an active role in developing and establishing Whakaterehia, ASB's Maori Leadership programme), and General Manager of Aegis.
Of Máori descent, Angela is Te Rarawa and Ngati Tūwharetoa.
Chief Customer Officer
As Chief Customer Officer, Sharron provides vision and leadership to enable AIA to continue to improve its customer service, from partnership and online marketing to underwriting and the management of existing customers, including Claims and Rehabilitation.
With more than 20 years' experience in New Zealand's life insurance industry, Sharron has held a number of senior leadership roles across HR, operations and customer experience functions. Before taking on the role as Chief Customer Officer at Sovereign, Sharron held roles as Chief Officer People & Community, GM Customer Experience, GM HR and Head of Customer Services.
Sharron is a senior associate of the Australia & New Zealand Institute of Insurance and Finance. Of Máori-pakeha descent, Sharron's iwi is Maniapoto and Te Āti Awa.
General Counsel and Company Secretary
Jackie leads our award-winning Legal, Corporate Governance and Regulatory Affairs teams, who are passionate about AIA’s operating philosophy of ‘doing the right thing, in the right way’.
Jackie joined AIA NZ in 2017 and was instrumental in the acquisition and integration of the Sovereign business and the portfolio transfer of the ex-AIA International Ltd NZ Branch business into AIA NZ.
Prior to joining AIA, Jackie spent over ten years as Principal Legal Counsel at Barclays Bank / Absa Bank in South Africa and the UAE, and held a number of legal roles in London with a dual-qualification to practice law both in New Zealand and the United Kingdom.
Jackie is married with three children, and spends much of her spare time on the side-lines of sports fields, including as coach of her daughter’s hockey team.
Chief Partnership Insurance Officer
As Chief Partnership Insurance Officer, Sam’s main focus is to deepen AIA’s relationships with our distribution partners and improve our service delivery, so we can provide faster, quality outcomes for our customers.
Sam has extensive experience in the financial services sector. Prior to joining AIA New Zealand in May 2019, Sam was the Regional Head of IFA and High Net Worth at AIA Group Office in Hong Kong where he was responsible for leading AIA Group’s overall High Net Worth, Brokerage and IFA growth strategy across 18 markets throughout Asia Pacific. Prior to this role, Sam worked out of the AIA Australia Office as Head of Retail Distribution and National Manager Strategic Partnerships. Before joining AIA, Sam worked with Aviva/MLC where he held a number of senior roles in corporate strategy, merger and acquisition, distribution and licensee development.
Sam holds a Bachelor of Business and a Masters of Business Administration both from RMIT University in Melbourne
Chief Product and Vitality Officer
As Chief Product and Vitality Officer, Len is responsible for the design and pricing of AIA’s risk and health products, as well as AIA Vitality.
As a qualified actuary and former consultant, Len's experience spans across the financial services industry. Prior to joining Sovereign, Len worked as an actuary at MLC, managing the company's asset-liability risk. He also worked as a consulting actuary at Deloitte, where he led numerous Australian and international engagements, business development campaigns, and research projects.
Len is passionate about the role that insurance plays in securing people’s futures and helping to restore people's health.
Chief People & Culture Officer
Brynlea is responsible for overseeing people, capability and remuneration at AIA. She has over 15 years’ experience in human resources and has worked across a number of industries. Brynlea is committed to the HR function, working collaboratively with the business to achieve its strategic objectives and ensuring that all employees have the opportunity to achieve their full potential.
In her spare time, Brynlea spends time with her husband and two young girls – and reading a good book.
She holds a BA and LLB from the University of Canterbury and an MBA from the University of Otago.
Chief Risk Officer
As Chief Risk Officer, Doune leads her team to develop and maintain the governance frameworks that allow AIA to effectively manage risks.
Doune has over 30 years' industry experience working in a variety of actuarial roles including product pricing, product rationalisation and financial reporting.
Doune is a Fellow of the Institute of Actuaries Australia, Fellow of the NZ Society of Actuaries and has a BA (Hons) from Massey University.
Chief Financial Officer
As Chief Financial Officer, Linda and her team are responsible for financial and management oversight, which covers many things that allows AIA to do what we do for our customers.
Linda joined Sovereign in 2004 and has over 30 years' industry experience working in the UK and New Zealand in a variety of roles including pricing, financial reporting, project management and investments.
Linda is a Fellow of Institute of Actuaries of UK (FIA), Fellow of NZ Society of Actuaries (FNZSA), Fellow of Finsia (F Fin) and has a BSc from Auckland University.
Chief Technology Officer
As Chief Technology Officer, Marc’s role is to lead our technology teams and grow a culture of technical innovation and creativity, while delivering a stable platform to ensure AIA NZ can deliver our products and services and enable our strategic objectives.
Originally from the UK, Marc brings extensive experience in IT operations, software, and infrastructure delivery across organisations in London, New York, Auckland, and Singapore, most recently from Standard Chartered Bank Singapore, where he held the role of Global Head of Technology Operations.
Marc is married to a Kiwi and has four kids, and in his spare time he enjoys golfing, mountain biking, and tinkering with small software development projects at home. So far, he’s managed to get two of his daughters interested in coding.
As part of the AIA team, Marc is pleased to be able to connect his love for technology and health and wellbeing.
Chair and Independent Non-Executive Director
Theresa was appointed as an Independent Director and Chair of the AIA New Zealand Limited Board of Directors in July 2018, when AIA Group completed its acquisition of Sovereign Assurance Company Limited.
Theresa was previously an independent Director of AIA Australia and served as Chair of the AIA Australia Board from 2010 until 2021.
Theresa is the co-founder of the very successful start-up My Food Bag. From October 1999 to June 2007, Theresa was the CEO and Managing Director of Telecom New Zealand, where she led the company through world-changing technology developments.
In 2015, Theresa was made a Companion of the New Zealand Order of Merit for services to business and philanthropy and was inducted into the TVNZ New Zealand Marketing Hall of Fame.
Theresa has a passion for making a profound difference to the lives of women and girls in New Zealand and around the world. She has many not-for-profit and philanthropic interests including being co-founder and trustee of the World Women Charitable Trust, Chair of Global Women and Patron of the Cambodia Charitable Trust.
Regional Chief Executive and Director
Leo Grepin was appointed to the AIA New Zealand Limited Board of Directors in March 2022. Leo is the Regional Chief Executive and Group Chief Strategy Officer responsible for AIA Group’s businesses operating in Australia, New Zealand, and Indonesia as well as leading the Group’s Strategy and Corporate Development functions. Leo is a member of the AIA Group Executive Committee having joined the Group in January 2022. Leo is also President Commissioner at PT AIA Financial Limited and a Director of AIA Australia Limited.
Prior to joining the AIA Group, Leo was President of Asia for Sun Life. Before joining Sun Life, He was at Bridgewater Associates, a global hedge fund, where he led the team that managed portfolio construction and trade generation for all the funds. He also spent 15 years at McKinsey & Company and led the global client service teams serving several multinational insurers as Senior Partner.
Leo Grepin has a Master of Science in Aeronautics and Astronautics from the Massachusetts Institute of Technology and a Bachelor of Engineering in Mechanical Engineering (Hons) from McGill University.
Chief Executive Officer (New Zealand) and Director
As CEO New Zealand, Nick is proud to lead a passionate team of 900 people with the goal of making New Zealand one of the healthiest and most protected nations in the world.
With 28 years of experience in the financial services sector, Nick has held a diverse range of senior leadership roles in New Zealand, including the Executive General Manager of Wealth & Insurance at ASB Bank Limited. He has held a variety of key leadership roles within ASB including General Manager Corporate Banking and Working Capital Services, General Manager Business Banking and General Manager of Business Banking and Retail Specialist Services.
Nick has a Bachelor of Science in Computer Science and is a Board Member of the Financial Services Council of New Zealand. Born and raised in Auckland, New Zealand, Nick is married with two daughters. Outside of work, he enjoys keeping active, is a keen cyclist and gym goer and has competed in triathlons and Ironman events.
Chief Executive Officer (Australia) and Director
Damien Mu has more than 20 years’ experience in the Australian financial services industry, with management experience spanning operations, claims and underwriting, superannuation, investments, distribution, product, pricing and marketing.
Damien’s career at AIA Australia began in April 2007. Over that time he has held various roles, including Head of Group Insurance, Chief Distribution and Marketing Officer and General Manager - Life Insurance.
On 1 August 2014, Damien was appointed to the role of Chief Executive Officer, AIA Australia. In 2014 the company launched AIA Vitality, a world leading health and wellness program, to the Australian market. New Zealand was added to his responsibilities in July 2016 and in July 2017 AIA and its partners launched myOwn Health, a new health insurance business in Australia. In July 2018, AIA completed its acquisition of Sovereign Assurance Company Limited (now AIA New Zealand), and entered into a strategic bancassurance arrangement with ASB Bank.
Damien is a director of AIA Australia, MO Health Pty Ltd, the Financial Services Council (FSC), Co-Chair of the Life Board Committee and Advisory Board member of the Shared Value Project.
Independent Non-Executive Director
Dame Paula Rebstock was appointed to the AIA New Zealand Limited Board of Directors in February 2022.
Dame Paula is a leading Auckland-based economist and company director, with extensive professional experience in corporate and public services governance.
Dame Paula is a former Chair of the New Zealand Commerce Commission and the Accident Compensation Corporation (ACC), and has served as a Deputy Chair of KiwiRail, and a Director of Auckland Transport.
Dame Paula holds a range of current directorships including serving as Chair of Asia Pacific Healthcare Group and Ngāti Whātua Ōrākei Whai Māia; and as Deputy Chair of Vector. She is also a Director of On Being Bold.
Dame Paula Rebstock was made a Dame Companion of the New Zealand Order of Merit in 2015 for services to the State and also holds a Master’s degree in Economics from the London School of Economics.
Independent Non-Executive Director
Tracey Cross is a Legal and Business Consultant with substantial experience in the financial services industry spanning more than 25 years. She was appointed to the AIA New Zealand Limited Board of Directors in August 2019.
Tracey is passionate about governing for purpose, good conduct, and the importance of culture and purpose as being key to competitive and sustainable business. Tracey is a champion for diversity, empowerment, and raising the financial wellbeing of women. She is also co-Chair and founding member of the Financial Services Council’s Diversity & Inclusion committee.
Tracey Cross is a former lawyer at global law firm DLA Piper where she joined in 2001, serving as head of their national financial services team, and as a Partner in the firm for more than14 years.
During her time at DLA Piper Tracey worked extensively to lead the firm’s conduct and culture initiative, bringing best practice and insights to clients and advising Boards and senior management.
Tracey has an LLB from Victoria University and is a Barrister and Solicitor of the High Court of New Zealand.
Independent Non-Executive Director
Rob’s finance career spans over 30 years and he is an experienced and market respected Chief Financial Officer. His most recent executive role was as the Chief Financial Officer for Air New Zealand, a position he held for 13 years.
He has extensive governance experience in industry and professional bodies. Rob is an Independent Director on AIA New Zealand's Board and Board Committees. He is also currently a Director of Contact Energy Limited (Chairman from 1 September 2018), Fletcher Building Limited and Chartered Accountants Australia and New Zealand.
Rob has a Bachelor of Commerce from Auckland University and in 1999 completed the Program for Management Development at Harvard Business School. He is a fellow of the Institute of Chartered Accountants Australia and New Zealand and a member of the Institute of Financial Professionals New Zealand.
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