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AIA NZ is committed to creating a healthier, cleaner Aotearoa New Zealand.

Sustainability

As New Zealand's largest life insurer, we are committed to building a sustainable future for the communities we serve.

Sustainability is fundamental to creating long-term value for all our stakeholders, future proofing our business and delivering on our Purpose of helping people live Healthier, Longer, Better Lives.

Sustaining Healthier, Longer, Better Lives

Our Environmental, Social and Governance Strategy is built around five pillars: Health & Wellbeing, Sustainable Investment, Sustainable Operations, People & Culture, and Effective Governance. These pillars contribute to a more sustainable and healthier development for Aotearoa New Zealand, our people and communities, as well as the planet. See our latest Sustainability Report via the link above to find out more about our latest initiatives.

OUR 2022 HIGHLIGHTS

Engaging, inspiring and delivering better health outcomes, championing financial inclusion and expanding access to quality care to have a wider positive impact on society.

Health & Wellbeing

AIA’s One Billion initiative engaged New Zealanders over 8 million times in 2022, inspiring them to improve their physical and mental wellbeing.

We paid 93% of the claims we received in 2022, totalling $556.4M^* between 1 January and 31 December 2022.

Our 2021 Adviser Wellbeing Research highlighted one in five NZ financial advisers have sought medical care for stress in the past year.

*Excludes surrenders and maturities.

Delivers long-term value by allocating capital to companies that commit to sustainable outcomes, investing for the future and lowering our exposure to the risk of stranded assets in the future low-carbon economy.

Sustainable Investment

Outsourced funds management of Unit-Linked policies to Smartshares (subsidiary of NZX), progressing the development of a range of Diversified Fund strategies and focusing on the transition to best BEST PRACTICE ESG SOLUTIONS.

Commenced industry consultation on the potential use of sustainability indices as an appropriate benchmark to inform local NZ investment decision-making.

Aims to improve the environmental performance of AIA’s operations as well as incorporate ESG factors in sourcing considerations.

Sustainable Operations

Operational carbon emissions for 2022 were 874 tCO₂e (carbon dioxide equivalent), with the top emissions sources consisting of air travel, electricity and petrol from fleet vehicles.

We introduced seven waste streams to AIA House including paper, aluminium, glass, hard and soft plastics and organics, diverting approx. 10 tonnes from landfill in 2022.

Empowers our people to succeed through fostering a learning environment, ensuring equitable and fair processes for employment and progression and a diverse, inclusive and supportive culture.

People & Culture

2022 Gallup employee engagement survey score of 4.30 (out of 5) with 63% of the AIA NZ team considered ‘engaged’ employees.

Enhanced parental leave package announced, offering permanent primary caregiver employees 14 weeks paid leave at full salary (plus KiwiSaver contributions), in addition to the government’s paid parental leave subsidy.

Publishing AIA NZ’s gender pay gap (19.1%) in support of gender pay parity and gender equity.

Ensures AIA continues to operate to the highest standards of business practices, both in terms of its engagement with stakeholders and how we manage risks. This provides the necessary management oversight, incentives, organisational accountability, data governance and transparent reporting to enable us to succeed.

Effective Governance

Establishment of AIA NZ Board ESG Committee with an Executive lead for each strategic pillar, ensuring continued governance, advancement, leadership and direction for our ESG Strategy. Chaired by an independent director.

We achieved the Gender Tick in 2019.

Dedicated workstream established to prepare and assess climate risks and opportunities ahead of the Aotearoa New Zealand Climate Standards reporting requirements in 2023.

Our Commitment in Practice

Adviser Wellbeing Research

An independent research project to better understand the health and wellbeing of the independent financial adviser community in New Zealand.

Planting for the future

Respectfully honouring the memory of customers who pass away, while also helping protect and restore native flora and fauna around New Zealand.

5590+ Insights report

The health insight helping New Zealanders lead Healthier, Longer, Better Lives.

Supporting gender equality

Championing the fair and equitable treatment of everyone – our customers, our partners, and our people.

Environment and our Health report

A summary of the evidence and scientific literature linking human health and the environment.

Environmental exchange

We understand that human health and the health of the environment go hand in hand. Discover how a healthier environment can lead to a healthier you.

Our Net-Zero 2050 Commitment and Science Based Targets

The health of the planet is inextricably linked to the health of our communities. Sustaining Healthier, Longer, Better Lives requires us to take action to address climate change, the impact of which continues to be deeply felt in our communities and globally.

In December 2021, AIA Group committed to achieving net-zero greenhouse gas (GHG) emissions by 2050. AIA Group has also signed up to the Science Based Targets initiatives (SBTi) to set ambitious emission reduction targets in line with the latest climate science deemed necessary to meet the goals of the Paris Agreement.

About SBTi

AIA NZ’s Toitū carbonreduce certification

AIA NZ proudly achieved Toitū carbonreduce certification in 2022 and was recertified in 2023. We’re actively reducing our scope 1 and 2 emissions, and changing the way we operate to help grow a cleaner, healthier Aotearoa New Zealand.

We have been on our carbon and waste reduction journey for over a decade, and in 2019 we began measuring and reporting our greenhouse gas emissions as part of AIA Group.

To make sure we are following best practice, we partnered with Toitū Envirocare in 2021 to improve the efficiency, accuracy and integrity of our emissions management and reporting process. Toitū Envirocare helped us set targets grounded in science aimed at limiting the increase in global average temperature to below 1.5˚C above pre-industrial levels.

AIA NZ achieved Toitū carbonreduce certification for measuring, reducing, and reporting our operational carbon emissions. This means we have accurately measured our greenhouse gas emissions and put in place strategies to manage and reduce impacts.

Small steps to a cleaner, healthier Aotearoa New Zealand

Toitū carbonreduce certification isn’t a one-time achievement. Each year we are audited to retain our certification and show that we’re continuing to reduce our emissions.

In March 2023 we were recertified for 2022. The results of our work with Toitū Envirocare showed that last year our operational carbon emissions were 874tCO2e (tonnes of carbon dioxide equivalent). This is primarily derived from the resources and materials that we consume. Leading sources of emissions for AIA NZ are air travel, vehicle emissions and electricity usage in our offices.

Our ambition to continue reducing emissions is embedded across the business. Here are just a few ways that we are doing this:

Continuing energy efficiency and waste reduction improvements in our offices.
Encouraging increased use of technology and digitalisation to reduce business travel and paper usage.
Converting 100% of our fleet to hybrid vehicles.

We are proud to be contributing to a lower carbon future for Aotearoa New Zealand and globally, and supporting New Zealanders to live Healthier, Longer, Better Lives.

AIA NZ is committed to being an inclusive workplace for everyone, that’s why we are proud to be accredited by:

Gender Tick is an accreditation programme for businesses designed to show commitment to providing fair workplaces for all employees regardless of gender. The programme independently assesses employee policies and processes to ensure that businesses are on the right track and are doing the right thing for their people. It’s important to us at AIA NZ because it demonstrates our commitment to gender equity.

Learn more

The Rainbow Tick is a certification mark for organisations that complete a Diversity & Inclusion assessment process. It tests whether a workplace understands and welcomes sexual and gender diversity, it involves an on-going quality improvement process. Rainbow Tick’s important to AIA NZ because it demonstrates our commitment to the LGBTTQIA+ community. It shows that we embrace the diversity of sexual and gender identities and offer a safe and inclusive workplace.

Learn more

The Accessibility Tick is the flagship programme of the NZ Disability Employers' Network. It is a member programme designed to help organisations with their strategic journeys to becoming more disability inclusive employers and accessible for disabled people. Participation in the Accessibility Tick programme demonstrates our commitment to an inclusive workplace, with almost a quarter of New Zealanders affected by a physical, sensory, learning, mental health or other impairment. We are committed to working with our AIA NZ whānau to ensure we’re meeting their accessibility needs.

Learn more

AIA Group ESG Reporting

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Sustainability

Sustaining Healthier, Longer, Better Lives

OUR 2022 HIGHLIGHTS

Our Commitment in Practice

Adviser Wellbeing Research

Planting for the future

5590+ Insights report

Supporting gender equality

Environment and our Health report

Environmental exchange

Our Net-Zero 2050 Commitment and Science Based Targets

AIA NZ’s Toitū carbonreduce certification

AIA Group ESG Reporting

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