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  • Life & Disability
    AIA Living

    Life & Disability

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    For Individuals

    For Business

    • Life Insurance

      Protects your loved ones’ future if you're diagnosed with a terminal illness or die.

    • Trauma Insurance

      Supports you and your family while you or your child navigate a serious illness or injury.

    • Total Permanent Disablement Insurance

      Secures your future if a serious illness or injury leaves you permanently disabled.

    • Income Protection Insurance

      Safeguards your ability to earn if you’re unable to work due to illness or injury.

    • Business & Rural Insurance

      Protection for new and existing business owners if a key person becomes seriously ill, is injured, or dies.

  • Health Insurance
    AIA Living

    Health Insurance

    Good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.

    • Private Health Insurance

      Takes care of your medical bills, provides faster medical care that suits your needs, and is available for children from birth.

  • Home Loans

    Home Loans

    GO Home Loan - make your house a home.

    • New GO Home Loan Customers

      Find out more about the home loan that works harder for you.

    • Your GO Home Loan

      Learn more about managing your mortgage and how to pay off your GO home loan faster.

    • Working with a registered adviser

      GO Home Loans are available exclusively through our independent network of Advisers.

    • Mortgage Protection

      It’s a good idea to have mortgage protection to protect yourself against all eventualities.

    • GO Home Loan Interest Rates

      A GO Home Loan offers a wide range of competitive mortgage interest rates.

  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA
    • Contact AIA

      We strive to assist you for all your inquiries with high touch customer service.

    • Claims

      Get help with making a claim.

    • FAQs and Forms

      Updating policies, moving house, changing names... our FAQs section has all the answers and forms.

    • My AIA

      Previously called MySovereign - our customer portal

    • Get advice

      If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.

    • Earning Airpoints Dollars™

      You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.

    • Investment Products

      The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.

    • Past Insurance Products

      Policy and enhancement information for policy holders of closed AIA and Sovereign policies.

    • All our locations

      Details of all our office locations across New Zealand

    • Vulnerable Customers Support

      A list of some of the services available in New Zealand that offer support, information and help.

    • COVID-19 Support

      Supporting our customers through Covid-19

    • Complaints - AIA

      If you have a complaint, we’ll do our best to resolve the situation.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • What is AIA Vitality

      AIA Vitality’s approach can take you on a journey to better health

    • Our Partners & Rewards

      Learn more about the amazing partners and rewards you'll have access to with AIA Vitality

    • Apple Watch Benefit

      Earn an Apple Watch Series 6 by reaching your weekly physical activity targets

    • Content Hub

      Your go to for science-backed, health and wellbeing inspiration and advice.

    • Already a member? Login

      Check your AIA Vitality points status and get access to the tools you need to help improve your health

  • Content Hub

    Content Hub

    Our Content Hub is brought to you by AIA Vitality, the science-backed program that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.

    • Move Well

      Finding your further when it comes to exercise and fitness.

    • Think Well

      Tools and information to help cultivate a healthy frame of mind.

    • Eat Well

      Caring for your body with food that makes you feel good.

    • Plan Well

      Improving financial literacy, because a good tomorrow starts today.

  • Search
  • Contact Us
    • Chat with us

      Available Mon-Fri, 8am to 6pm

    • Call Us

      0800 500 108 on Mon-Fri, 8am to 6pm

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Apply Online

      via our trusted partner, KiwiCover

    • Log in to MyAIA

      (Previously called MySovereign)

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  • Corporate Social Responsibility

    our environmental, social and governance (esg) approach

    Our ESG commitment aims to deliver value to all our stakeholders.

    AIA New Zealand has almost 40 years’ experience in the New Zealand market providing protection to individuals and families when they have needed it most. We are part of the AIA Group, the world’s largest life insurance company by market capitalisation.

    The company has a unique customer value proposition of life, health and wellbeing and is committed to making a difference in people’s lives.

    As a market leader, AIA focuses on the sustainability of our financial results, but we also focus on helping to address the challenges faced by New Zealand. We believe that this focus on sustainability is integral to our long-term growth and the sustainable and inclusive development of our communities.

    Mindful of giving back to the community, we strive to be a catalyst for positive change, and support people to lead Healthier, Longer, Better Lives through a broad range of activities.

    ESG 2019

    AIA NZ ESG Report

    AIA has a responsibility to drive positive change, anticipate the impacts of ESG issues on our business and proactively address sustainability challenges.

    We are pleased to present AIA NZ ESG Report 2019, Te Kaitiakitanga o te Taiao me te Whanau Kotahi, which sets out in detail our priorities and commitment toward our brand promise of enabling Healthier, Longer, Better Lives.

    • View our ESG Report (16mb) View our ESG Report (16mb)

    About AIA
    • Our People
    • Careers
    • Financial Strength Rating
    • Environmental Social Governance
    • Media Centre
    • AIA and Sovereign - Better Future Together
    • Anti-bribery and corruption
    • Speaking Up
    • Whistleblower Protection Policy
    • AIA QFE Group (AIA QFE) disclosure statement
    Operating Sustainably

    OPERATING RESPONSIBLY

    The environment has a direct impact on the health and well-being of our customers, our employees and our communities. It is therefore important that we understand the effects of our impact, and where possible, influence positive environmental practices amongst our business partners and within our business. 

    Read more

    Supporting People

    THE RIGHT PEOPLE

    We are proud of our people and the culture at the heart of our Company. At AIA, equipping our employees for success is vital to serving our customers and enabling our communities to live Healthier, Longer, Better Lives. 

    Read more

    World Class Standards

    DOING BUSINESS IN THE RIGHT WAY

    Strong corporate governance sets the foundation from which we are able to grow our business, realise our purpose, and make a positive difference in people’s lives.

    We act in a manner that is principled and in accordance with the highest ethical standards. Our policies and procedures provide clear guidelines about expected professionalism and behaviour, taking into account all applicable local and international regulations.

    Read more

    Supporting communities

    CORPORATE SOCIAL RESPONSIBILITY

    The focus of our CSR programme is Healthy Living – helping people to live Healthier, Longer, Better Lives.

    Read more

    Forward Looking Statement Disclaimer

    Statements and content featured on these webpages and in our ESG Report are subject to our Forward Looking Statement Disclaimer.

    Contact Us

    0800 500 108

    Live chat

    Mon-Fri 8am - 6pm

    AIA New Zealand Limited
    AIA House, 74 Taharoto Road, 
    Takapuna, Auckland 0622
    New Zealand

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    CONTACT US

    0800 500 108

    Live chat
    Mon - Fri 8am to 6pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
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    About AIA
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    ABOUT AIA
    About AIA New Zealand
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    Visit AIA.com to learn more about AIA Group.
    WHY AIA
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