Life Insurance
Protects your loved ones’ future if you're diagnosed with a terminal illness or die.
AIA has launched a new product range called “AIA Living”. This page provides information on some past insurance products offered by AIA and Sovereign through insurance advisers. These products are no longer available for sale but remain ongoing for existing customers.
To ensure that cover for customers holding these past products remains modern, we will continue to enhance these products from time-to-time.
This means that at claim time, we will compare the policy wording issued to you with the latest policy wording available for the product and we will apply the most favourable terms to your claim.
Please note that any enhancements will only apply if the claimable event date occurs after the effective date of the enhancement.
If you have questions, claims or health pre-approvals, call
Mon-Fri, 8am-6pm
Future enhancements will continue to be applied to the following products:
Note: If you hold past products other than the ones listed above, please speak to your adviser or call us on 0800 500 108 to discuss if any enhancements apply to your policy.
Future enhancements to these past products will be based on enhancements to the AIA Living product range:
Please refer to the enhancement summaries below for details of enhancements made to these past policies.
Sometimes it is easier to see how the enhancement works by seeing it in the context of the policy wording. To make it easy for you, the latest versions of past policy wordings are available below.
Please note that these policy wordings do not replace your issued policy wording and at claim time, we will compare the policy wording issued to you with the latest policy wording available for the product and we will apply the most favourable terms to your claim.
If you think you may have a claim, please check with your adviser or contact us on 0800 500 108 – we are here to help.
If you’re an existing Sovereign or AIA policy holder looking for support, please feel welcome to send us a message, or call us on 0800 500 108 Monday to Friday 8am to 6pm.
You can also use live chat to speak with an AIA Customer Service Consultant, Mon-Fri 8am-6pm.
Get the information and support you need to get a claim underway.
MyAIA (previously called MySovereign) is our customer portal where you can view policy information and find answers to your questions.
Are you looking to update your personal or policy details? Find the answers and forms for our frequently asked questions.