Life Insurance
Protects your loved ones’ future if you're diagnosed with a terminal illness or die.
The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.
For Individuals
For Business
Having good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.
Simple plans you can buy online today
We strive to assist you for all your inquiries with high touch customer service.
Contact AIAWe strive to assist you for all your inquiries with high touch customer service.
Get help with making a claim.
Updating policies, moving house, changing names... our FAQs section has all the answers and forms.
Previously called MySovereign - our customer portal
If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.
You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.
The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.
Policy and enhancement information for policy holders of current and closed AIA and Sovereign policies.
Details of all our office locations across New Zealand
A list of some of the services available in New Zealand that offer support, information and help.
Supporting our customers through Covid-19
If you have a complaint, we’ll do our best to resolve the situation.
AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.
Our Content Hub is brought to you by AIA Vitality, the science-backed programme that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.
{{title}}
{{label}}Auckland, 29 September 2021
AIA New Zealand, in partnership with global financial technology provider, Iress, are pleased to announce the integration of Xplan and AIA’s quoting system to offer greater efficiencies for advisers.
Launched this week, the system integration enables instant quote validation and straight-through processing from Iress’ Risk Researcher tool to AIA’s Quote Builder and eApp. The new functionality is expected to save advisers significant time in processing, and to reduce manual workarounds.
“Together with Iress we are thrilled to have this new system integration now live for our advisers,” says Sam Tremethick, AIA NZ’s Chief Partnership Insurance Officer. “One of the main drivers of this investment was lessening the load for advisers who do business with us. However, it also offers an improved customer experience with better information provided at time of advice, and more robust transferring of information between systems.”
According to Tremethick, the platform integrates AIA’s quoting engine calculation, Quote Builder, and eApp together for smoother processing.
“Advisers can enter data directly into Xplan with their client present. New functionality means the recommended premiums can now be validated on the spot, and an instant quote returned in PDF which can be presented as part of the advisers’ immediate recommendation to the customer.”
Within the system, advisers access Quote Builder with the client data pre-populated and the recommended insurance details are automatically transferred via Risk Researcher. This will save advisers valuable time by eliminating the duplication of customer information and the need to re-key data or access other systems.
Iress Head of Advice for NZ, Andrew Logan, says, “This integration will further enhance the efficiencies gained in the advice process for advisers using Xplan’s Risk Researcher module, allowing a seamless transfer of data between Xplan and AIA’s eApp solution.
“This development is a result of a close working relationship between Iress and AIA, and has been a joint collaboration over a number of months, working together to improve productivity for advisers.”
- ENDS -
If you have any questions, please contact Rosalyn Lambert, AIA NZ Head of Communications & Corporate Affairs | rosalyn.lambert@aia.com.
About AIA New Zealand
AIA New Zealand is a leading life insurer with almost 40 years’ experience in the New Zealand market and is part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group. With a unique customer value proposition focused on life, health and wellbeing, AIA New Zealand’s purpose is to make a difference in people’s lives.
About Iress
Iress (IRE.ASX) is a technology company providing software to the financial services industry. Iress provide software and services for trading & market data, financial advice, investment management, mortgages, superannuation, life & pensions and data intelligence. Iress software is used by more than 9,000 businesses and 500,000 users globally, and they have over 2,000 people based in Asia-Pacific, North America, Africa, the UK and Europe.
This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Statement.