AIA New Zealand, in partnership with global financial technology provider, Iress, are pleased to announce the integration of Xplan and AIA’s quoting system to offer greater efficiencies for advisers.
Launched this week, the system integration enables instant quote validation and straight-through processing from Iress’ Risk Researcher tool to AIA’s Quote Builder and eApp. The new functionality is expected to save advisers significant time in processing, and to reduce manual workarounds.
“Together with Iress we are thrilled to have this new system integration now live for our advisers,” says Sam Tremethick, AIA NZ’s Chief Partnership Insurance Officer. “One of the main drivers of this investment was lessening the load for advisers who do business with us. However, it also offers an improved customer experience with better information provided at time of advice, and more robust transferring of information between systems.”
According to Tremethick, the platform integrates AIA’s quoting engine calculation, Quote Builder, and eApp together for smoother processing.
“Advisers can enter data directly into Xplan with their client present. New functionality means the recommended premiums can now be validated on the spot, and an instant quote returned in PDF which can be presented as part of the advisers’ immediate recommendation to the customer.”
Within the system, advisers access Quote Builder with the client data pre-populated and the recommended insurance details are automatically transferred via Risk Researcher. This will save advisers valuable time by eliminating the duplication of customer information and the need to re-key data or access other systems.
Iress Head of Advice for NZ, Andrew Logan, says, “This integration will further enhance the efficiencies gained in the advice process for advisers using Xplan’s Risk Researcher module, allowing a seamless transfer of data between Xplan and AIA’s eApp solution.
“This development is a result of a close working relationship between Iress and AIA, and has been a joint collaboration over a number of months, working together to improve productivity for advisers.”