Life Insurance
Protects your loved ones’ future if you're diagnosed with a terminal illness or die.
The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.
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Having good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.
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Contact AIAWe strive to assist you for all your inquiries with high touch customer service.
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Previously called MySovereign - our customer portal
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The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.
Policy and enhancement information for policy holders of current and closed AIA and Sovereign policies.
Details of all our office locations across New Zealand
A list of some of the services available in New Zealand that offer support, information and help.
Supporting our customers through Covid-19
If you have a complaint, we’ll do our best to resolve the situation.
AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.
Our Content Hub is brought to you by AIA Vitality, the science-backed program that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.
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{{label}}Auckland, 04 June 2021
AIA NZ is offering customers affected by the flooding in the Canterbury region a one-month premium relief on life and health insurance policies.
Sharron Botica, AIA NZ Chief Customer Officer, says this is an important way that AIA can provide practical support during an incredibly difficult time.
“We want to do the right thing to support our affected customers so they can focus on the recovery ahead. We hope that this eases some stress in the community.”
Support will be available from 8 June until 31 July for impacted customers living or working in the severely flood-affected districts of Kaikoura, Hurunui, Waimakariri, Selwyn, Ashburton, Timaru, Mackenzie, and Waimate.
Customers will remain fully covered and can still make claims during the relief period.
AIA customers affected can access the premium relief by contacting AIA’s customer team:
- ENDS -
If you have any questions, please contact Anna Biss, AIA NZ Head of Communications & Corporate Affairs Anna.Biss@aia.com.
About AIA New Zealand
AIA New Zealand is a leading life insurer with almost 40 years’ experience in the New Zealand market and is part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group. With a unique customer value proposition focused on life, health and wellbeing, AIA New Zealand’s purpose is to make a difference in people’s lives.
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