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Canterbury flood victims offered insurance premium relief

Auckland, 04 June 2021

AIA NZ is offering customers affected by the flooding in the Canterbury region a one-month premium relief on life and health insurance policies.

Sharron Botica, AIA NZ Chief Customer Officer, says this is an important way that AIA can provide practical support during an incredibly difficult time.

“We want to do the right thing to support our affected customers so they can focus on the recovery ahead. We hope that this eases some stress in the community.”

Support will be available from 8 June until 31 July for impacted customers living or working in the severely flood-affected districts of Kaikoura, Hurunui, Waimakariri, Selwyn, Ashburton, Timaru, Mackenzie, and Waimate.

Customers will remain fully covered and can still make claims during the relief period.

AIA customers affected can access the premium relief by contacting AIA’s customer team:

Email – enquirenz@aia.com
Contact Centre – 0800 500 108 (AIA customers), 0800 272 543 (ASB customers)
Or via live chat at: www.aia.co.nz/help#chat

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For any media questions, please contact Emma Trendall, AIA NZ Head of Communications & Corporate Affairs | emma.trendall@aia.com

About AIA New Zealand

AIA New Zealand is a leading life insurer with almost 40 years’ experience in the New Zealand market and is part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group. With a unique customer value proposition focused on life, health and wellbeing, AIA New Zealand’s purpose is to make a difference in people’s lives.

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