Life Insurance
Provides a lump sum payment if you were to pass away or are diagnosed with a terminal illness.
One of the most important things when falling ill is to feel confident about your diagnosis, and to get definitive advice about the treatment that’s best for you.
Consider the following scenario: you have questions about a current health concern or require a second opinion on your diagnosis or treatment. You want answers and the assurance that your treatment plan is the best one for your condition.
AIA MyCare powered by Best Doctors is a leading virtual care service that provides you and you immediate family* with the appropriate expert care when you need it the most. MyCare is available if you or your eligible dependents are unsure about a diagnosis or need assistance in selecting treatment, are dealing with an existing condition, require mental health support, or have general medical questions.
From the first contact, our clinical team will guide you through the process
Initiate
Contact us by web or phone.
Speak with us
Our clinical team will identify how we can best assist and then provide guidance and support throughout the journey.
Mental Health Navigator
A quick and easy review of your mental health via Telehealth by a team of leading New Zealand registered experts – with ongoing support from a mental health nurse.
Expert Medical Opinion
An in-depth second medical opinion of any physical condition by leading global experts to help you better understand your diagnosis and treatment options.
Ask a GP
Ask a New Zealand GP your general medical questions online.
Wellbeing Consult
Use a video consultation to discuss your general wellbeing with one of our network's qualified fitness and/or nutrition professionals to help you on your road to a healthier, longer, better life.
If you have a current Sovereign TotalCareMax policy which includes Specialist and Diagnostic Testing, you’re automatically eligible for AIA MyCare. If you’re not sure if you qualify to access, please contact AIA and we will be able to assist you.
Please note that as AIA MyCare is a new portal, any members who have previously accessed Best Doctors will need to create a new account via AIA MyCare.
*Immediate family includes your partner (spouse, civil, or de facto), children (any age), and parents (incl. in laws). The only restriction on services is Mental Health Navigator being available only for those family members aged 18 years and over and residing in New Zealand.
The information contained on this website is general in nature and is not intended as advice. It may not be relevant to individual circumstances and before making any investment, insurance or financial planning decision; you should consult a professional adviser. Copies of our disclosure statements are available on request, free of charge.