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    AIA Living

    Life & Disability

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    For Individuals

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    • Life Insurance

      Protects your loved ones’ future if you're diagnosed with a terminal illness or die.

    • Trauma Insurance

      Supports you and your family while you or your child navigate a serious illness or injury.

    • Total Permanent Disablement Insurance

      Secures your future if a serious illness or injury leaves you permanently disabled.

    • Income Protection Insurance

      Safeguards your ability to earn if you’re unable to work due to illness or injury.

    • Business & Rural Insurance

      Protection for new and existing business owners if a key person becomes seriously ill, is injured, or dies.

  • Health Insurance
    AIA Health

    Health Insurance

    Having good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.

    • Private Health

      Takes care of your medical expenses for a range of health conditions and provides faster medical care that suits your needs.

    • Cancer Care

      Specialised health insurance that helps cover costs for cancer diagnosis, treatment, and recovery.

  • Starter Plans

    AIA Starter Plans

    Simple plans you can buy online today

    • AIA Starter Plans

      Simple plans you can buy online today

    • Why choose Starter

      Learn more about our Starter Plan insurance cover and AIA Vitality Starter

    • AIA Vitality Starter

      Entry level membership automatically included with all AIA Starter Plans.

    • Manage my plan

      Helpful tips on how best to manage your AIA Starter Plan

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    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA
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      You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.

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      The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.

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      Policy and enhancement information for policy holders of current and closed AIA and Sovereign policies.

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  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • What is AIA Vitality

      AIA Vitality’s approach can take you on a journey to better health

    • Our Partners & Rewards

      Learn more about the amazing partners and rewards you'll have access to with AIA Vitality

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      Earn an Apple Watch Series 7 by reaching your weekly physical activity targets

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      Your go to for science-backed, health and wellbeing inspiration and advice.

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      Check your AIA Vitality points status and get access to the tools you need to help improve your health

  • Content Hub

    Content Hub

    Our Content Hub is brought to you by AIA Vitality, the science-backed programme that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.

    • Move Well

      Finding your further when it comes to exercise and fitness.

    • Think Well

      Tools and information to help cultivate a healthy frame of mind.

    • Eat Well

      Caring for your body with food that makes you feel good.

    • Plan Well

      Planning for tomorrow matters, because a good tomorrow starts today.

    • Better Lives with AIA Vitality

      Real stories about how AIA Vitality has changed lives and why small steps matter.

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  • AIA MyCare

    Medical advice from specialists around the world

    One of the most important things when falling ill is to feel confident about your diagnosis, and to get definitive advice about the treatment that’s best for you.

    Consider the following scenario: you have questions about a current health concern or require a second opinion on your diagnosis or treatment. You want answers and the assurance that your treatment plan is the best one for your condition.

    ​AIA MyCare powered by Best Doctors® is a leading virtual care service that provides you and you immediate family* with the appropriate expert care when you need it the most. MyCare is available if you or your eligible dependents are unsure about a diagnosis or need assistance in selecting treatment, are dealing with an existing condition, require mental health support, or have general medical questions.

    How does it work?

    From the first contact, our clinical team will guide you through the process

    How it works

    Initiate

    Contact us by web or phone.

    Speak with us

    Our clinical team will identify how we can best assist and then provide guidance and support throughout the journey.

    How it works

    Mental Health Navigator

    A quick and easy review of your mental health via Telehealth by a team of leading New Zealand registered experts – with ongoing support from a mental health nurse.

    How it works

    Expert Medical Opinion

    An in-depth second medical opinion of any physical condition by leading global experts to help you better understand your diagnosis and treatment options.

    How it works

    GP Consult

    Discuss your general medical questions with a New Zealand GP via phone or email.

    If you have a current Sovereign TotalCareMax policy which includes Specialist and Diagnostic Testing, you’re automatically eligible for AIA MyCare. If you’re not sure if you qualify to access, please contact AIA and we will be able to assist you.

    Please note that as AIA MyCare is a new portal, any members who have previously accessed Best Doctors will need to create a new account via AIA MyCare. ​

    *​Immediate family includes your partner (spouse, civil, or de facto), children (any age), and parents (incl. in laws). The only restriction on services is Mental Health Navigator being available only for those family members aged 18 years and over and residing in New Zealand.​


    Questions? Need Help?

    Call us

    Call our hotline at:

    0800 500 108

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    Sovereign Policies - press 3
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    AIA Vitality - press 5
    Mon-Fri 8am-6pm

    Send us a message

    Fill in our contact form

    Get Advice

    If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.

    The information contained on this website is general in nature and is not intended as advice. It may not be relevant to individual circumstances and before making any investment, insurance or financial planning decision; you should consult a professional adviser. Copies of our disclosure statements are available on request, free of charge.​

    Contact Us

    0800 500 108

    Mon-Fri 8:30am - 5pm

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    Mon-Fri 8am - 6pm

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    AIA New Zealand Limited
    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

    0800 500 108

    Mon-Fri 8:30am - 5pm

    Live chat
    Mon - Fri 8am to 6pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
    View all contact options
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