About Best Doctors®

One of the most important things when falling ill is to feel confident about your diagnosis, and to get definitive advice about the treatment that’s best for you.

Imagine you have questions about a current health concern, or need a second opinion on your diagnosis or treatment. You want answers and the peace of mind that your treatment path is the best possible for your condition.

Best Doctors® offers you, your partner, your children and your parents remote access to over 50,000 leading medical specialists worldwide. They have all been nominated by their peers as top experts in their field, and are there to help you.

Best Doctors® can also help identify top experts near you as well as give you unlimited access to extensive online resources and support.

If you have a current Sovereign TotalCareMax policy which includes Specialist and Diagnostic Testing, you’re automatically eligible for Best Doctors®.

If you’re not sure if you qualify to access Best Doctors®, please contact AIA and we will be able to assist you. 

A range of valuable benefits are available to Best Doctors® members, from face to face consultations to unlimited access to extensive online resources and support.

1. Access an Expert

Advice and guidance on any medical condition from a network of the world’s best medical minds. A leading expert will perform an in-depth review of your case to give you the confidence and certainty that you have the correct diagnosis and are on the right treatment path. You’re then encouraged to share their report with your treating doctor.

2. Find an Expert

Identify who has been nominated by their peers as a top expert in your nearest metropolitan area across a range of specialities. You can then arrange a face to face consultation with the confidence of knowing you’re in the right hands.

3. DocOnline

For answers to simple medical questions, DocOnline offers unlimited access to a panel of carefully selected local GPs. All you need do is submit your medical questions through the Best Doctors member portal, and a GP will answer your questions together with any supporting information within 48 hours.

4. Multimedia medical library

To help you find the answers you need, a medical encyclopaedia, symptom checker and hundreds of helpful videos are at your fingertips via the Best Doctors member portal. Simply register and log in to the portal at www.askbestdoctors.com/nz

If you have further questions please contact AIA on 0800 500 108 Monday to Friday 8am to 6pm