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    Becoming an Adviser with AIA New Zealand

    Submit your adviser application today

    All you need to know about applying to distribute our products.

    Thank you for your interest in distributing AIA Insurance products and GO Home Loans. We are delighted that you want to work with us. Below you will find all the information you need to be able to complete and submit your agency application to us.

    Your application will be reviewed and considered, and the outcome communicated to you. Please be aware that this process is designed so the applicant must apply on their own behalf and submitting this application does not guarantee acceptance of an agency with AIA.

    This application will take approximately 15-30 minutes to complete. Having all of the relevant information and documents at hand (see below) will make the process faster and easier. You will also be able to save your application and return to it later.

    By pressing ‘Get Started’ you consent to us completing an identity, NZBN validation and credit checks through Equifax NZ and MBIE (where applicable). Equifax New Zealand Information Services and Solutions Limited and Ministry of Business, Innovation and Employment are intended recipients of your information as required to complete these checks.

    Onboarding made easy

    AIA Onboarding made easy - Getting started
    AIA Onboarding made easy - Submit your application

    FAQs

    View frequently asked questions about becoming an Adviser with AIA.

    What type of Adviser can I apply to be?

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    Understanding AIA Relationships

    AIA has two types of relationships with advisers.

    If you wish to own your client portfolio, you will be known as a Principal.
    If your client portfolio is to be owned by your Principal, then you will be known as a Representative.

    You will need to choose one of these relationship types as part of the application journey.

    If you are applying to be a Representative, you will also need to tell us whether you or your legal entity will be paid directly by AIA, or not.

    Principals

    • Contract with AIA directly and are subject to the terms and conditions of a Financial Adviser Agreement, including a Personal Guarantee (where applicable)
    • Own the commission and servicing rights associated with the products that they or their Representatives distribute
    • Can have Representatives who sell AIA products on their behalf
    • Is responsible for the obligations their Representatives owe to AIA

    Representatives

    • Operate under their Principal's AIA agency (for the purposes of the application form, please ensure you have your Principal's full legal entity name and best contact information on hand)
    • Do not own the commission and servicing rights associated with the products they distribute; these rights belong to their Principal
    • AIA can act on instructions from the Principal in all matters related to Representatives' agencies
    • Representatives who receive commission credited directly to their own account ("Paid" Representative) must complete a Financial Adviser Agreement and meet the commission obligations in that agreement
    • Representatives who have all commission credited to their Principal ("Unpaid" Representative) do not need to complete a Financial Adviser Agreement
    • Must be authorised by their Principal to apply for an AIA agency as a Representative of the Principal, and agree to indemnify AIA against any loss if the Principal has not authorised the application. Must also agree with their Principal what selections will be made in the application prior to applying

    What is the difference between “Principals” & “Representatives”?
     
    • AIA refers to individuals and companies that own their client portfolio as “Principals”. Principals can appoint “Representatives” to act on their behalf when distributing AIA products (however, any policies distributed by a Representative will form part of their Principal’s client portfolio).
    • Under the Financial Adviser Agreement, Principals are responsible to AIA for any actions of their Representatives.
    • As the terms “Principal” and “Representative” are only contractual definitions used by AIA to help identify who owns a client portfolio, these terms have no direct bearing on the application of the financial adviser licensing regime under Financial Markets Conduct Act 2013.
    • As such, a Principal does not necessarily need to be a “Financial Advice Provider” or a “Financial Adviser” (as those terms are defined in the Financial Markets Conduct Act 2013), and a “Principal” / “Representative” relationship under a Financial Adviser Agreement does not necessarily mean that the Representative is providing financial advice on behalf of the Principal under the Financial Markets Conduct Act 2013.

    What AIA products am I able to distribute?

    AIA offers the following types of products. You will need to complete our product accreditation as required prior to being able to provide advice on them.

    • Personal Risk
    • Business Risk
    • Corporate Solutions Group schemes
    • GO Home Loans

    What commission options can I choose from?

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    Personal and Business Risk commission payment options

    AIA has three types of payment arrangements to choose from when distributing insurance products:

    1. Paid Principal or Paid Representative
    2. Paid Principal or Paid Representative with Split Arrangement
    3. Unpaid Representative

    • If you are applying to be a Representative, and are unsure which scenario applies to you, please consult with your Principal
    • If you wish to receive 100% of commission direct from AIA, you will be known as a Paid Principal or Paid Representative
    • If you wish to be paid and have another entity or entities receive a nominated percentage of commission on products you distribute, you can apply for a commission split arrangement and if accepted, this will be known as a Paid Principal or Paid Representative with Split Arrangement. Please note that AIA will consider each commission split arrangement request on a case-by-case basis and every commission split arrangement is subject to approval at AIA's sole discretion. If you opt for this, you will be required to complete a Financial Adviser Agreement and Personal Guarantee and will be liable for claw backs. Please ensure any commission split partner is informed and agrees with your proposed split prior to making your application
    • If you will not be paid commission directly and, instead it is paid to your Principal, you will be known as an Unpaid Representative

    GO Home Loan commission payment options

    AIA has three types of payment arrangements to choose from when distributing home loans products:
    1. Paid Principal
    2. Unpaid Principal
    3. Unpaid Representative

    • If you wish to receive home loan commission direct from AIA as a Principal, you will be known as a Paid Principal
    • If you wish to be a Principal and redirect home loan commission to another party (e.g., your Adviser Group or Aggregator), you will be known as an Unpaid Principal
    • If you are a Representative, commission must be credited as directed by your Principal and you will be an Unpaid Representative

    Corporate Solutions Group Scheme commission payment options

    AIA has three types of payment arrangements to choose from when distributing group schemes:
    1. Paid Principal
    2. Unpaid Principal
    3. Unpaid Representative

    • If you wish to receive group scheme commission direct from AIA as a Principal, you will be known as a Paid Principal
    • If you wish to be a Principal and not be paid directly by AIA, you will be known as an Unpaid Principal
    • If you are a Representative, commission must be credited as directed by your Principal and you will be an Unpaid Representative

    What is Basic Initial Commission?

    Basic Initial Commission (BIC) is the commission which is paid after your client's insurance policy is issued. BIC rates are applied to the Annualised Regular Premium (ARP) for the first year of the policy. No BIC is payable on changes to existing policies unless the premium increase as a result of the change is greater than or equal to $15 per month.


    What is Renewal Risk Commission?

    Renewal Commission (RC) commences after 12 months of premiums have been received in full by AIA. The RC rates are applied to ARP received by AIA for the insurance policy during the relevant period. RC is payable once the premium has been received by AIA.


    What documents and information do I need?

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    What do I need to have ready to provide in the application?

    Depending on the relationship type and commission option you choose in your application, you may be asked to upload or provide information from the following documents. We recommend that you have them available before you start the application. Please see the Agency Requirements Matrix for document requirements and what to expect for your full application journey.

    You will be restricted by the size and file formats of the documents that you can upload within this form. Please ensure that your documents or screenshots are no more than 3 MB in .pdf, .jpg, .png, .tif, .jpeg formats before uploading them.

    What you need to have:

    • New Zealand passport or drivers' licence details, or;
    • A copy of an alternative form of picture identification (e.g., 18+ card, non-NZ passport)
    • A copy of the relevant Professional Indemnity certificate that provides cover to you
    • A copy of your fully completed Inland Revenue - Tax rate notification for contractors (IR330C) form, if applicable. This is mandatory for Paid individuals i.e., being paid directly and not operating as a Limited Company or Limited Partnership. You can download the Tax rate notification for contractors - IR330c from here.
    • If you are applying to be a Paid Principal or Representative, Proof of Bank account (which shows the full entity name and full bank account number and suffix)
    • Proof of your name change document, if applicable (i.e., marriage certificate, birth certificate or deed poll document)
    • If not a New Zealand citizen, a copy of your work visa or other evidence of right to work in New Zealand
    • GO Home Loans only: A copy of your Home Loan business plan, or a copy of a Home Loan business plan which includes you as a Representative

    What you need to know:

    • Whether you are applying to be a Representative or Principal and what commission options you want to choose
    • If you trade as a Limited company or Limited Partnership, your New Zealand Business Number (NZBN). The NZBN is a globally unique identifier and can be found here
    • If you are applying to be a Representative, the full legal entity name through which your Principal engages with AIA, and the best email address to use to notify your Principal of your application. Please ensure your Principal has authorised you to apply for an agency with AIA as their Representative, and that you have agreed with them what selections you will make as part of the application
    • If you are applying to be Paid with a Split Arrangement, you will need to know the legal entity name of any entities you wish to split commission with and what percentage of 100% you wish to split with the other entity. You will need to provide the email address of the commission recipient. Please note, the other entity will need to have a signed Financial Adviser Agreement with AIA for this to be possible. Please ensure any commission split recipient is informed when you intend to apply, and agrees with the proposed split prior to making your application
    • If you wish to be aligned to an Adviser Group or Aggregator
    • You will have the option to provide us with a key contact at your workplace, Financial Advice Provider (FAP) or Adviser Group who should be notified that you have made this application. You will need their name and email address
    • Your individual Financial Services Provider Register status, which FAP you are part of or in the processing of joining, and all relevant Financial Service Provider numbers
    • The business contact information (emails, address etc.) you would like applied to your agency
    • GO Home Loans only: if you have less than 12 months experience in organising home loans, the name of a mentor who will support you

    What does the application process consist of and how long will it take?

    This application is separated into the following sections and should take around 2-5 minutes to complete per page. The information captured helps us identify how you would like to operate with AIA.

    • Personal Information
    • ID Information
    • Background and Competency
    • Regulatory Requirements
    • Business Information
    • Products and Commission Information
    • Good Character Information
    • Related Documents
    • Disclosures and Acknowledgements

    Am I able to save my application and come back later to complete it?

    Yes, you can save your application and come back to it later. Please use the Save for later option at the bottom of each screen. If you choose to save, you will be sent a link to the email you registered with which will you bring you back to the same location in your saved application. Saved applications will remain saved for up to 90 days.


    What happens to my application when I have submitted it?

    Once you have submitted your application, it will be reviewed by AIA (including due diligence checks). Please be aware that submitting this application and completing accreditation does not guarantee acceptance of an agency with AIA.

    While your application is being reviewed, you are required to complete all AIA product accreditation assigned to you. You will receive a restricted AIAHub login and any required AIA product learning modules within 24 hours. Your Business Development Manager (BDM) will be available to support you with Product Training where applicable. Please be aware that completion of your product accreditation does not guarantee acceptance of your application.

    You will also be required to upload proof of completion of your Level 5 competency in AIAHub.

    Once the relevant due diligence checks are completed and AIA has received all of the required information, we will inform you of the outcome of your application. If your application is successful, we will provide you with the Financial Adviser Agreement to sign/complete (if required). If you operate through a limited company or partnership, all co-directors or partners will also be required to sign this document.

    If AIA have any queries, or any of the information or documents provided do not meet AIA's requirements, one of the AIA Onboarding team will contact you If you wanted to provide any other information or have any queries about the progress of your application, please email nz.agencyservices@aia.com.


    What else do I need to know?

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    How will my Principal know when I have applied?

    Please ensure that your Principal has authorised you to submit this application to become their Representative. The contact information you provide will be used to notify them on submission and they will receive a copy of your application completed in full. You will need to confirm under Disclosures and Acknowledgments that your Principal has authorised you to apply, and that you indemnify AIA against any loss if your Principal has not authorised you to apply to be their Representative. Before you apply, you should also have agreed with your Principal what selections you should make in the application.


    How will my commission split recipient know when I have applied?

    Please ensure any commission split recipient has agreed to you requesting the relevant commission split arrangement as part of this application. The contact information you provide will also be used to notify them on submission. You will need to confirm under Disclosures and Acknowledgments that your commission split recipient is aware that you are applying, and you have agreed the proposed split percentages with this party prior to making your application. Any commission split recipient will also be required to sign a commission split form, should the commission split application be approved.


    What if I don't have a Business Development Manager (BDM)?

    If you are new to AIA, or do not currently have a BDM relationship, AIA will allocate one to you once your application has been submitted.


    I'm an existing Adviser with AIA, or I've had an agency with AIA in the past, do I still need to apply online?

    If you are changing the legal entity that you trade as or are setting up a new relationship with a new Principal, you will need to go through this journey so we can capture your new information.

    If you're an active AIAHub user, you can start your application through AIAHub, via the App Launcher by selecting the New Agency tile. Going through AIAHub means we can prepopulate your personal information.


    What if I am interested in joining the AIA FAP?

    If you're interested to learn more about the AIA FAP and our offering for AIA Thrive or AdviceQual, please get in touch with our Business Development Manager prior to applying through the online form. All enquiries are welcomed and kept strictly confidential..

    David Reveley
    Business Development Manager
    M: +64 27 210 2212
    E: David.Reveley@aia.com

    Monday – Friday
    8:30am – 5pm


    Who can I contact if I have questions throughout the application?

    We suggest that you review this page prior to starting the application. If you are a Representative and are unsure what selections to make during the journey, please check with your Principal in the first instance. Once you get started on the application, you can save if needed and return to complete later.

    If you would like clarification on any of the questions in the application, please email nz.agencyservices@aia.com and they will be happy to assist.

    If you experience technical difficulties, please reach out to our Practice Solutions Hub on 0800 484 444 or email nz.practicesolutions@aia.com.


    Once submitted, how long will my application be valid?

    Once your application is submitted, the AIA Onboarding team will review the information and any documents provided. If relevant, you will be allocated product accreditation and an upload of your Level 5 evidence will be requested.  

    If any outstanding requirements are incomplete or are not provided within 90 days after submission, your application will be discontinued. This would mean you would need to reapply when you are ready.


    By pressing ‘Get Started’ you consent to us completing an identity, NZBN validation and credit checks through Equifax NZ and MBIE (where applicable). Equifax New Zealand Information Services and Solutions Limited and Ministry of Business, Innovation and Employment are intended recipients of your information as required to complete these checks.

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    Private Bag 92499
    Victoria St West
    Auckland 1142

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