Skip to main content
  • Adviser
    • Adviser
    • Get Advice
    • Home Loans
    • Contact Us
    • MyAIA
  • Search
  • Home
  • AIA Insurance
    • Life Insurance
    • Health Insurance
    • Trauma Insurance
    • Total Permanent Disablement
    • Income Protection Insurance
    • AIA Starter Plans
    • Specified Accidental Injury Cover
    • Business Insurance
    • Corporate Solutions
    • Rural Insurance
  • AIA Vitality
    • AIA Vitality Simulator
    • AIA Vitality Premium Flex Explained
    • How to earn points
    • Benefits & Rewards
    • Physical activity points explained
    • Sprint to Silver
    • Content Hub
    • AIA Vitality Starter
  • Make a Claim
    • Health insurance claims
    • Life insurance claims
    • Income protection insurance claims
    • Trauma insurance claims
    • AIA CLAIMS 360 CARE
    • Corporate Solutions - Making a Claim
  • About AIA
    • Our Leadership Team
    • Careers
    • Media Centre
    • AIA Thrive
    • Sustainability
    • Charity Partners
    • Becoming an Adviser with AIA New Zealand
  • Help & Support
    • My AIA
    • Update your contact details
    • Contact AIA
    • Frequently asked questions
    • Product Updates and Policy Wordings
    • Consumers Price Index (CPI)
    • NEW TO NEW ZEALAND
    • Vulnerable Customers Support
    • Investment Products
    • Complaints
  • Get Advice
  • Home Loans
  • MyAIA
Menu
  • Adviser
  • Get Advice
  • Home Loans
  • Contact Us
  • MyAIA
AIA New Zealand AIA New Zealand
  • AIA Insurance

    Our insurance products

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    • offers Our latest offers
    • discount Multi-Benefit Discount

    For Individuals

    For Business

    • Life Insurance

      Lump sum payment if you were to pass away or are diagnosed with a terminal illness.

    • Health Insurance

      Choose from private health insurance or specialised cancer insurance.

    • Trauma Insurance

      Financial support if you or your child become seriously ill or injured.

    • Total Permanent Disablement

      Lump sum payment if you become permanently disabled and are unable to work.

    • Income Protection Insurance

      Income protection insurance provides financial support if you can't work due to an accident or illness.

    • AIA Starter Plans

      Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.

    • Specified Accidental Injury Cover

      Lump sum payment if you have an accident and suffer one of the covered injuries.

    • Business Insurance

      Protection for business owners if a key person becomes seriously ill, is injured, or dies.

    • Corporate Solutions

      Providing cost effective and comprehensive corporate group insurance for your employees.

    • Rural Insurance

      Financial support if a key person of your farm becomes seriously ill, injured or passes away.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • AIA Vitality Simulator

      An interactive tool to help you calculate the benefits and rewards of AIA Vitality.

    • AIA Vitality Premium Flex Explained

      Learn how you can save on insurance with AIA Vitality.

    • How to earn points

      Start earning points for getting to know and improve your health today!

    • Benefits & Rewards

      Learn more about the amazing benefits, discounts and rewards you'll have access to with AIA Vitality.

    • Physical activity points explained

      Learn how you can earn up to 15,000 points and $260 a year in Active Rewards.

    • Sprint to Silver

      Find out how you can earn 25 Airpoints Dollars or $25 Woolworths vouchers.

    • Content Hub

      Your go to for science-backed health and wellbeing inspiration and advice.

    • AIA Vitality Starter

      Entry level membership automatically included with all AIA Starter Plans.

  • Make a Claim

    Make a Claim

    Get help with making a claim.

    • Health insurance claims

      Make a health insurance claim.

    • Life insurance claims

      Make a life insurance claim.

    • Income protection insurance claims

      Make an income protection or mortgage and income protection insurance claim.

    • Trauma insurance claims

      Make a Critical Illness, Critical Conditions, Progressive Care, Living Assurance or other trauma insurance claim.

    • AIA CLAIMS 360 CARE

      A personalised end to end claims experience when support matters the most.

    • Corporate Solutions - Making a Claim

      Get help with making a claim.

  • About AIA

    About AIA

    AIA Group is one of the largest life insurers in the world, with a presence in 18 markets across Asia Pacific. AIA New Zealand Limited is part of the AIA Group and has been providing insurance to New Zealanders since 1981.

    AIA New Zealand

    • Our Leadership Team

      Get to know our Board of Directors and Executive Team

    • Careers

      Explore opportunities to work at AIA

    • Media Centre

      The latest news from AIA New Zealand

    • AIA Thrive

      AIA Thrive is a network of qualified, experienced advisers helping New Zealanders plan well, so they can live well.

    • Sustainability

      AIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.

    • Charity Partners

      Committed to making a difference in New Zealand with our AIA Vitality Charity partners.

    • Becoming an Adviser with AIA New Zealand

      All you need to know about applying to distribute our products.

    • Code of Conduct​ & Procedures

      AIA is committed to continuously improving conduct, culture and customer outcomes.

  • Help & Support

    Help & Support

    We're here to help! Check out our quick links and digital tools. Still have a question? Get in touch via Live Chat.

    Contact AIA

    Quick Links

    Understanding your policy

    Other useful information

    • My AIA

      View, claim and update your insurance with MyAIA.

    • Update your contact details

      Use this form to update your phone number, email and postal address if you don’t have access to MyAIA.

    • Contact AIA

      Have a question? We’re here to help. Phone, send us a message, or Live Chat during business hours.

    • Frequently asked questions

      Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.

    • Product Updates and Policy Wordings

      Product updates, enhancements and policy wordings for current and closed AIA or Sovereign policies.

    • Consumers Price Index (CPI)

      Find out more about CPI indexation and how it may affect your insurance cover.

    • NEW TO NEW ZEALAND

      Helpful advice if you have recently arrived, or are considering moving to New Zealand.

    • Vulnerable Customers Support

      A list of some of the services available in New Zealand that offer support, information and help.

    • Investment Products

      The latest AIA investment performance information, as well as a list of closed and terminated investment products.

    • Complaints

      If you have a complaint, we’ll do our best to resolve the situation.

  • Search
  • Contact Us
    • Log in to MyAIA

      View, claim and update your insurance

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Chat with us

      Available Mon-Fri, 8:30am to 5:30pm

    • Call Us

      0800 500 108 - Mon-Fri, 8:30am to 5:30pm

How to earn points
Prev
Contact Us
Talk to an Adviser
Back to Top
  • {{title}}

    {{label}}
  • Learn and Act with our Mental Wellbeing Benefit

    Take Charge of your mental wellbeing

    At AIA Vitality, we believe learning and taking action go hand in hand when it comes to improving your mental wellbeing. That’s why we’ve created Learn and Act components of the benefit to help you grow mentally, physically, and emotionally—all while earning AIA Vitality Points! 

    Our members can earn up to 5,000 AIA Vitality Points for participating in our Learn and Act components. 

    Learn: Dive into a library of knowledge

    Access a variety of content —articles, videos, podcasts and more. Partnering with Groov, we’ve designed it so you can learn valuable insights while earning AIA Vitality Points. Topics include stress management, resilience, sleep, self-care and maintaining a positive mindset. Whether you’re reading, watching, or listening, you can earn up to 1,200 points just by engaging with content that helps you build your mental fitness.

    It’s simple—immerse yourself in the material, learn new things about your mind and wellbeing, and rack up those points along the way!

    Act: Take action to build better habits

    Turn your knowledge into habits with evidence-based activities. You can earn up to 4,000 points by taking steps to build healthy, sustainable habits that boost your mental and physical health.

     

    Need help with AIA Vitality?

    • What is AIA Vitality?
    • JOIN AIA VITALITY
      Contact Us
    • Call 0800 242 888

    Already an AIA Vitality Member?

    • Get the app in app store
    • Get the app in Google Play

    Activities to help you take action to support your mental wellbeing

    Mindfulness:

    Find Calm & Clarity

    Want to clear your mind and reduce stress? Mindfulness activities like meditation can help you achieve a calm, focused state of mind. Plus, you’ll feel the benefits of reduced anxiety and increased relaxation.


    • Track your meditation sessions (at least 10 minutes a day) using one of our partner apps and earn 25 points per day (up to 75 points per week).

      Track your meditation sessions (at least 10 minutes a day) using one of our partner apps and earn 25 points per day (up to 75 points per week).

    • You can earn up to 2,000 points per year by sticking with your mindfulness practice.

      You can earn up to 2,000 points per year by sticking with your mindfulness practice.

    Sleep:

    Rest for Your Best Mental Health

    Sleep isn’t just for recharging your body—it’s essential for mental health too! Good sleep helps your brain process information, consolidate memories and repair your body. Poor sleep on the other hand is linked to mental health issues like anxiety and depression*. 


    • Log at least 7 hours of sleep a day and earn 10 points per day, up to 2,000 points per year.

      Log at least 7 hours of sleep a day and earn 10 points per day, up to 2,000 points per year.

    • Use one of our partner apps to track your sleep patterns and improve your rest!

      Use one of our partner apps to track your sleep patterns and improve your rest!

    Physical Activity:

    Move for a Better Mood

    Exercise isn’t just for your body—it’s great for your mind too! By getting active, you release endorphins that boost your mood and help reduce stress. Simply link your fitness tracker or health app and start tracking your physical activity.

    The more you move, the better you’ll feel — and you’ll earn points as you go!


    • You can earn up to 15,000 points per year for phyical activity.

      You can earn up to 15,000 points per year for phyical activity.

    Nutrition:

    Fuel Your Mind & Body

    Good nutrition helps improve your mood, boost energy and reduce the risk of health problems. If you want to eat well but aren’t sure where to start, you can chat with a dietitian from Mission Nutrition for expert advice.

    Learn how to fuel your body and mind with the right foods — and feel the difference!


    • Save up to 80% off nutrition consultations with Mission Nutrition and earn up to 2,500 points.

      Save up to 80% off nutrition consultations with Mission Nutrition and earn up to 2,500 points.

    More Information

    FAQs

    Read some of our top frequently asked questions about AIA Vitality Mental Wellbeing Benefit.

    + Expand all
    - Collapse all

    What is mental wellbeing?

    Mental wellbeing or mental health is often linked to illness or distress. As with physical health, mental health it is something we need to nurture.

    Good mental health boosts happiness, confidence, and resilience while enhancing physical wellbeing. Mental wellbeing helps us navigate life’s challenges, work effectively, reach our potential, and contribute to our communities. Although mental wellbeing can fluctuate with life’s ups and downs, maintaining it helps to improve sleep, promotes recovery and supports overall health. 


    What is the AIA Vitality Mental Wellbeing Benefit and who can it help?

    The Mental Wellbeing Benefit is designed to help all AIA Vitality members be proactive when it comes to their mental wellbeing. Just like with physical fitness, we believe that AIA Vitality members should be regularly working on their mental fitness, so they (or their loved ones) can effectively deal with difficulties they may face. We’ve chosen evidence-based activities and sourced best-in-class providers across the key areas that contribute to mental wellbeing. These include mindfulness, social connectedness, sleep, physical activity, nutrition and mental wellbeing coaching. There is something for everyone in our Learn, Act and Chat components of the Benefit.


    What is Groov?

    Groov is an organisation dedicated to lifting the mental wellbeing of people around the globe, helping them to feel good and function better. Creating evidence-based and clinically-sound content that focuses on inspiring action and behavioural change. AIA Vitality is proud to partner with Groov, helping us to help you increase your mental wellbeing knowledge and skills.


    How do I earn points for learning about my mental wellbeing?

    Bite-size pieces of content will help you learn skills and techniques you can use to help manage and improve your mental wellbeing. Wherever you are on your wellbeing journey, earn 25 points when you engage with our content, up to a total of 500 points every 6 months. 


    How do I earn points for meditating?

    Download one of the compatible apps listed. Link it and sync it to your fitness tracker (Google Fit/Apple Health) and the AIA Vitality app. Meditate for at least 10 minutes a day and you’ll earn 25 points. You can earn up to 75 points per week for mindfulness activities.


    * https://www.aia.com.au/content/dam/au-wise/en/docs/reports/AIA-Supporting-mental-wellbeing-with-analytics-and-behaviour-change.pdf

    Copyright © 2025, AIA New Zealand Limited (Company Number: 352806), and its affiliates and subsidiaries. All rights reserved. The information contained on this website is current as at May 2025 and is subject to change at any time. It contains only a summary of the AIA Vitality programme effective May 2025. AIA does not warrant or make any representations regarding the materials on this website in terms of their correctness, accuracy, reliability, or otherwise. For full terms and conditions on AIA Vitality partners, benefits and rewards, view the AIA Vitality terms and conditions. You can also view the AIA Vitality premium adjustment rules. Partner terms and conditions may also apply.

    Contact Us

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon-Fri 8:30am - 5:30pm

    Postal address

    AIA New Zealand Limited
    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon - Fri 8:30am - 5:30pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
    View all contact options
    Company

    About AIA New Zealand

    Careers

    News and Press

    Our Policies & Code of Conduct​

    Our Financial Strength

    Environmental Social Governance

    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Vist AIA.com to learn more about AIA Group.
    Quick Links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our Products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice

    Company
    About AIA New Zealand
    Careers
    News and Press
    Our Policies & Code of Conduct​
    Our Financial Strength
    Environmental Social Governance
    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Visit AIA.com to learn more about AIA Group.
    Quick links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice


    Copyright © 2025, AIA New Zealand Limited (Company Registration No: 352806), and its affiliates and subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy | Duty of Disclosure
    Thank you

    Thanks for getting in touch.

    We will be in contact as soon as we can.

    Did you know, with an eligible policy you can view, claim and update your insurance with MyAIA? Find out more