Skip to main content
  • Adviser
    • Adviser
    • Get Advice
    • Home Loans
    • Contact Us
    • MyAIA
  • Search
  • Home
  • AIA Insurance
    • Life Insurance
    • Health Insurance
    • Trauma Insurance
    • Total Permanent Disablement
    • Income Protection Insurance
    • AIA Starter Plans
    • Specified Accidental Injury Cover
    • Business Insurance
    • Corporate Solutions
    • Rural Insurance
  • AIA Vitality
    • AIA Vitality Simulator
    • AIA Vitality Premium Flex Explained
    • How to earn points
    • Benefits & Rewards
    • Physical activity points explained
    • Sprint to Silver
    • Content Hub
    • AIA Vitality Starter
  • Make a Claim
    • Health insurance claims
    • Life insurance claims
    • Income protection insurance claims
    • Trauma insurance claims
    • AIA CLAIMS 360 CARE
    • Corporate Solutions - Making a Claim
  • About AIA
    • Our Leadership Team
    • Careers
    • Media Centre
    • AIA Thrive
    • Sustainability
    • Charity Partners
    • Becoming an Adviser with AIA New Zealand
  • Help & Support
    • My AIA
    • Update your contact details
    • Contact AIA
    • Frequently asked questions
    • Product Updates and Policy Wordings
    • Consumers Price Index (CPI)
    • NEW TO NEW ZEALAND
    • Vulnerable Customers Support
    • Investment Products
    • Complaints
  • Get Advice
  • Home Loans
  • MyAIA
Menu
  • Adviser
  • Get Advice
  • Home Loans
  • Contact Us
  • MyAIA
AIA New Zealand AIA New Zealand
  • AIA Insurance

    Our insurance products

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    • offers Our latest offers
    • discount Multi-Benefit Discount

    For Individuals

    For Business

    • Life Insurance

      Lump sum payment if you were to pass away or are diagnosed with a terminal illness.

    • Health Insurance

      Choose from private health insurance or specialised cancer insurance.

    • Trauma Insurance

      Financial support if you or your child become seriously ill or injured.

    • Total Permanent Disablement

      Lump sum payment if you become permanently disabled and are unable to work.

    • Income Protection Insurance

      Income protection insurance provides financial support if you can't work due to an accident or illness.

    • AIA Starter Plans

      Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.

    • Specified Accidental Injury Cover

      Lump sum payment if you have an accident and suffer one of the covered injuries.

    • Business Insurance

      Protection for business owners if a key person becomes seriously ill, is injured, or dies.

    • Corporate Solutions

      Providing cost effective and comprehensive corporate group insurance for your employees.

    • Rural Insurance

      Financial support if a key person of your farm becomes seriously ill, injured or passes away.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • AIA Vitality Simulator

      An interactive tool to help you calculate the benefits and rewards of AIA Vitality.

    • AIA Vitality Premium Flex Explained

      Learn how you can save on insurance with AIA Vitality.

    • How to earn points

      Start earning points for getting to know and improve your health today!

    • Benefits & Rewards

      Learn more about the amazing benefits, discounts and rewards you'll have access to with AIA Vitality.

    • Physical activity points explained

      Learn how you can earn up to 15,000 points and $260 a year in Active Rewards.

    • Sprint to Silver

      Find out how you can earn 25 Airpoints Dollars or $25 Woolworths vouchers.

    • Content Hub

      Your go to for science-backed health and wellbeing inspiration and advice.

    • AIA Vitality Starter

      Entry level membership automatically included with all AIA Starter Plans.

  • Make a Claim

    Make a Claim

    Get help with making a claim.

    • Health insurance claims

      Make a health insurance claim.

    • Life insurance claims

      Make a life insurance claim.

    • Income protection insurance claims

      Make an income protection or mortgage and income protection insurance claim.

    • Trauma insurance claims

      Make a Critical Illness, Critical Conditions, Progressive Care, Living Assurance or other trauma insurance claim.

    • AIA CLAIMS 360 CARE

      A personalised end to end claims experience when support matters the most.

    • Corporate Solutions - Making a Claim

      Get help with making a claim.

  • About AIA

    About AIA

    AIA Group is one of the largest life insurers in the world, with a presence in 18 markets across Asia Pacific. AIA New Zealand Limited is part of the AIA Group and has been providing insurance to New Zealanders since 1981.

    AIA New Zealand

    • Our Leadership Team

      Get to know our Board of Directors and Executive Team

    • Careers

      Explore opportunities to work at AIA

    • Media Centre

      The latest news from AIA New Zealand

    • AIA Thrive

      AIA Thrive is a network of qualified, experienced advisers helping New Zealanders plan well, so they can live well.

    • Sustainability

      AIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.

    • Charity Partners

      Committed to making a difference in New Zealand with our AIA Vitality Charity partners.

    • Becoming an Adviser with AIA New Zealand

      All you need to know about applying to distribute our products.

    • Code of Conduct​ & Procedures

      AIA is committed to continuously improving conduct, culture and customer outcomes.

  • Help & Support

    Help & Support

    We're here to help! Check out our quick links and digital tools. Still have a question? Get in touch via Live Chat.

    Contact AIA

    Quick Links

    Understanding your policy

    Other useful information

    • My AIA

      View, claim and update your insurance with MyAIA.

    • Update your contact details

      Use this form to update your phone number, email and postal address if you don’t have access to MyAIA.

    • Contact AIA

      Have a question? We’re here to help. Phone, send us a message, or Live Chat during business hours.

    • Frequently asked questions

      Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.

    • Product Updates and Policy Wordings

      Product updates, enhancements and policy wordings for current and closed AIA or Sovereign policies.

    • Consumers Price Index (CPI)

      Find out more about CPI indexation and how it may affect your insurance cover.

    • NEW TO NEW ZEALAND

      Helpful advice if you have recently arrived, or are considering moving to New Zealand.

    • Vulnerable Customers Support

      A list of some of the services available in New Zealand that offer support, information and help.

    • Investment Products

      The latest AIA investment performance information, as well as a list of closed and terminated investment products.

    • Complaints

      If you have a complaint, we’ll do our best to resolve the situation.

  • Search
  • Contact Us
    • Log in to MyAIA

      View, claim and update your insurance

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Chat with us

      Available Mon-Fri, 8:30am to 5:30pm

    • Call Us

      0800 500 108 - Mon-Fri, 8:30am to 5:30pm

How to earn points
Prev | Next
Contact Us
Talk to an Adviser
Back to Top
  • {{title}}

    {{label}}
  • Support your mental wellbeing​ with AIA Vitality

    1 in 4 New Zealanders face Mental Health challenges.

    How we Support your Mental Wellbeing

    Feeling stressed? You’re not alone — 1 in 4 New Zealanders face mental health challenges*, and these can often occur alongside other health issues. For example, depression is known to increase the risk of developing heart problems. At AIA Vitality, we’ve got your back!

    Our AIA Vitality Mental Wellbeing Benefit empowers you to support your mental fitness. As with physical health, regularly nurturing your mental wellbeing helps to manage stress, overcome challenges and feel more resilient.

    We believe that taking action is the key to reducing mental health issues. Our programme offers evidence-based activities in areas like mindfulness, sleep, exercise and nutrition. With our Assess, Learn, Act approach, you’ll have the tools and guidance you need to build on your mental wellbeing—no matter where you’re starting from. 

    We’re also proud to partner with The Mental Health Foundation of New Zealand who share a common goal to encourage all New Zealanders to make positive changes to their health and wellbeing to live Healthier, Longer, Better Lives. You can also support The Mental Health Foundation by donating your $5 Active Rewards.  

    What is mental wellbeing?

    What is mental wellbeing?
    - +

    Mental wellbeing is about feeling good, staying resilient, and being able to cope with life’s ups and downs. Strong mental wellbeing leads to greater happiness, better sleep and improved physical health. Investing in your mental fitness not only boosts your confidence and happiness, but it also helps you achieve more in life and contribute positively to your community.

    By focusing on improving your mental wellbeing, you’ll be better equipped to handle whatever life throws your way and feel your best—inside and out.


    What impacts your mental wellbeing?

    What impacts your mental wellbeing?
    - +

    Your mental wellbeing is closely linked to your daily habits. What you do with your body can seriously impact how you feel. Here’s a breakdown of what’s really making a difference: 

    Exercise

    Getting active is a game-changer! People who move more are less likely to feel down. Those hitting 10,000 steps a day have half the risk of depression compared to those only doing 2,000 steps. 

    Working out 2.5 hours per week boosts mental health by over 50%, while 4.5 hours per week increases it by 65%.  

    So, whether it’s walking, dancing, or hitting the gym, get moving and your mind will thank you!

    Diet

    What you eat plays a huge role in how you feel.  A high sugar intake from processed snack or drinks correlates with feeling down. Switching to water or a healthy snack like almonds or fresh fruit can positively impact your mood.    

    Sleep

    Sleep is your mind’s best friend! If you’re only getting 4 hours of sleep a night, you’re more likely to feel low. However, if you’re getting 7-8 hours of sleep a night, you’ll be in a much better place mentally.

    So, make sleep a priority, and watch your mood improve..

    Smoking and Alcohol

    Smoking and excessive alcohol consumption can harm your mental health. Smokers are more likely to feel depressed than non-smokers. As an AIA Vitality member, you have free access to Allen Carr's Quit Smoking and Quit Alcohol programmes. Quit the habit for better mental and physical health!  

    Need help with AIA Vitality?

    • What is AIA Vitality?
    • JOIN AIA VITALITY
      Contact Us
    • Call 0800 242 888

    Already an AIA Vitality Member?

    • Get the app in app store
    • Get the app in Google Play

    How our Mental Wellbeing benefit works 

    As an AIA Vitality member, you can earn points for participating in activities to learn about your mental health and take action to improve it.

    There’s something for everyone with our 3-part approach, which can earn you up to 6,500 points:

    BE INSPIRED TO THINK WELL

    Whether you’re starting out on your health and wellbeing journey or already on to your third marathon, the AIA Vitality Content Hub is your go-to for science-backed inspiration and advice. Our Think Well content provides tools and information to help cultivate a healthy frame of mind. 

    Jason Gunn - AIA Vitality Ambassador

    12 May 2025

    Kindness, resilience and being real: Jason Gunn on why Pink Shirt Day matters

    Jason Gunn - 5 min read


    Jason Gunn Shares: Bullying, Kindness and Pink Shirt Day.

    Jason Gunn - AIA Vitality Ambassador
    Balancing technology mental health - Phone

    07 May 2025

    Managing your mental health and technology

    AIA Vitality NZ - 3 min read


    Balancing Tech: Boosting Productivity and Protecting Mental Health.

    Balancing technology mental health - Phone
    Menopause spelled in block letters

    02 May 2025

    Dr Fiona Crichton: Why we need to talk about menopause and mental health

    Dr Fiona Crichton - 5 Minutes


    Dr Fiona Crichton discusses how menopause affects mental health and ways to support women.

    Menopause spelled in block letters
    No more articles to load.

    More Information

    FAQs

    Read some of our top frequently asked questions about AIA Vitality Mental Wellbeing Benefit.

    + Expand all
    - Collapse all

    What is the AIA Vitality Mental Wellbeing Benefit and who can it help?

    The Mental Wellbeing Benefit is designed to help all AIA Vitality members be proactive when it comes to their mental wellbeing. Just like physical fitness, we believe that AIA Vitality members should be regularly working on their mental fitness so they (or their loved ones) can effectively deal with difficulties they may face. We’ve chosen evidence-based activities and sourced best-in-class providers across the key areas that contribute to mental wellbeing. These include mindfulness, social connectedness, sleep, physical activity, nutrition and mental wellbeing coaching. There is something for everyone in our Learn, Act and Chat components of the benefit.


    How do I earn points for learning about my mental wellbeing?

    Bite-size pieces of content will help you learn skills and techniques which you can use to help manage and improve your mental wellbeing. Wherever you are on your wellbeing journey, earn 25 points when you engage with our content; up to a total of 500 points every 6 months. 


    How are the points for mental wellbeing calculated?

    The total points for the Mental Wellbeing Benefit are capped at 5,000 points, with different point earning opportunities allowing you to personalise your mental wellbeing experience. This includes:

    • Read, watch, listen, and learn with Groov to earn up to 1,200 points. 

    • Meditate with one of our partner apps to earn 25 points or 75 points per week, and up to 2,000 points per membership year. 

    • Tracking your sleep and logging at least 7 hours of sleep per day to earn 10 points per day, and up to 2,000 points per membership year.   

     

    You can also do the Mental Wellbeing Assessment and earn up to 1500 points annually (taken twice a year, for 750 points each time). As this is part of the AIA Vitality Age Assessment, these points are counted separately from your 5000 Mental Wellbeing Points total; meaning you can earn up to 6,500 points overall. 


    How do I earn points for meditating?

    Download one of the compatible apps listed. Link it and sync it to your fitness tracker (Google Fit/Apple Health) and the AIA Vitality app. Meditate for at least 10 minutes a day and you’ll earn 25 points. You can earn up to 75 points per week for tracking your meditation . 


    *https://mentalhealth.org.nz/news/post/25-of-new-zealanders-have-poor-mental-wellbeing

    This article produced by Mental Health Foundation of New Zealand has been used throughout this publication as the source of factual information. AIA make no representations to its accuracy and is used for general information purposes only.  

    **https://www.aia.com.au/content/dam/au-wise/en/docs/reports/AIA-Supporting-mental-wellbeing-with-analytics-and-behaviour-change.pdf

    Copyright © 2025, AIA New Zealand Limited (Company Number: 352806), and its affiliates and subsidiaries. All rights reserved. The information contained on this website is current as at May 2025 and is subject to change at any time. It contains only a summary of the AIA Vitality programme effective May 2025. AIA does not warrant or make any representations regarding the materials on this website in terms of their correctness, accuracy, reliability, or otherwise. For full terms and conditions on AIA Vitality partners, benefits and rewards, view the AIA Vitality terms and conditions. You can also view the AIA Vitality premium adjustment rules. Partner terms and conditions may also apply.

    Contact Us

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon-Fri 8:30am - 5:30pm

    Postal address

    AIA New Zealand Limited
    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon - Fri 8:30am - 5:30pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
    View all contact options
    Company

    About AIA New Zealand

    Careers

    News and Press

    Our Policies & Code of Conduct​

    Our Financial Strength

    Environmental Social Governance

    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Vist AIA.com to learn more about AIA Group.
    Quick Links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our Products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice

    Company
    About AIA New Zealand
    Careers
    News and Press
    Our Policies & Code of Conduct​
    Our Financial Strength
    Environmental Social Governance
    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Visit AIA.com to learn more about AIA Group.
    Quick links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice


    Copyright © 2025, AIA New Zealand Limited (Company Registration No: 352806), and its affiliates and subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy | Duty of Disclosure
    Thank you

    Thanks for getting in touch.

    We will be in contact as soon as we can.

    Did you know, with an eligible policy you can view, claim and update your insurance with MyAIA? Find out more