Life Insurance
Protects your loved ones’ future if you're diagnosed with a terminal illness or die.
The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.
For Individuals
For Business
Having good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.
Simple plans you can buy online today
We strive to assist you for all your inquiries with high touch customer service.
Contact AIAWe strive to assist you for all your inquiries with high touch customer service.
Get help with making a claim.
Updating policies, moving house, changing names... our FAQs section has all the answers and forms.
Previously called MySovereign - our customer portal
If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.
You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.
The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.
Policy and enhancement information for policy holders of current and closed AIA and Sovereign policies.
Details of all our office locations across New Zealand
A list of some of the services available in New Zealand that offer support, information and help.
Supporting our customers through Covid-19
If you have a complaint, we’ll do our best to resolve the situation.
AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.
Our Content Hub is brought to you by AIA Vitality, the science-backed program that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.
{{title}}
{{label}}Some of AIA’s closed traditional life insurance policies have a cash value which allows you to borrow against that cash value after an initial qualifying period. This is known as a Policy Loan. These policies were previously held with Sovereign.
A Policy Loan is an alternative to surrendering the product, and can allow you to preserve the benefits of your policy. Your policy provides security for repayment of the Policy Loan, including accrued interest and policy arrears which will be added to your loan balance. Please note that if at any time your loan balance exceeds the cash value of your policy, your policy will be cancelled. This means that you would also lose any life cover or other benefits of the policy. If you wish to take out a Policy Loan, you can enter into a Mortgage of Life Policy agreement with AIA. To read the Mortgage of Life Policy terms and conditions, click here.
Policy Loans attract an interest rate. The current interest rate is 4.5% per annum, which is compounded monthly and charged against loans, premium arrears and accrued interest on a traditional policy. The Mortgage of Life Policy schedule will display the interest rate applicable at the time the Policy Loan is taken out. Please be aware that the interest rate is subject to change.
If you have any questions regarding Policy Loans, or would like information on our other products and services, please call your adviser. Alternatively, you can call our Customer Relationship Team on 0800 500 108 from 8.00am to 6.00pm Monday to Friday, or email us at enquireNZ@aia.com, and we will be happy to help.
This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Statement.