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    Our insurance products

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

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    • Income Protection insurance NZ

    Income Protection Insurance

    If illness or injury stops you working, income protection helps keep your life on track for the ride ahead.

    What is income protection insurance and why do you need it?

    Your ability to earn an income is one of your greatest assets and when life takes a turn, AIA’s Income Protection insurance is here to support you. It provides regular monthly payments, replacing a portion of your income so you can meet your ongoing financial commitments and focus on your recovery.​

    Stay protected through life’s ups and downs with income protection that’s with you for the ride, giving you financial peace of mind for the road ahead. ​

    With AIA, you have the choice between 2 types of income protection insurance: 

    Income Protection (IP)

    Provides a monthly payment to replace a portion of your income if you have an illness or injury and are unable to work. Within IP you have three options to choose from: Agreed Value, Indemnity Cover and Loss of Earnings. Each of these options differ in the way your cover amount is calculated at application and at the time of claim.

    Mortgage and Income Protection (MIP) 
    Provides a monthly payment to replace a portion of your income, mortgage or rent payments, should you suffer an illness or injury and are unable to work.

    Depending on your situation you may choose to have a combination of our income protection options ensuring you have the right cover for your needs.

    If you are a business or a farm owner, explore our business and rural insurance options to provide financial support if you or a key person is unable to work due to illness or injury. 

    If you are looking for basic insurance to cover your rent or mortgage payments, explore our Starter Plans with cover from $5.65* per fortnight. 

    *The price of your plan will depend on your personal information. The indicative plan pricing for AIA Healthy Starter shown above is based on a 32 year old non-smoker male with $1,000 of rent cover for 6 months with an 8 week wait period.

    Imagine winning a share of $10,000 in gift cards

    Buy income protection insurance and add AIA Vitality before 30 September and go in the draw to win a $500 Woolworths Gift Card.​ T&Cs apply.

    Learn more
    Imagine winning a share of $10,000 in vouchers

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    How can ACC affect my Income Protection or Mortgage and Income Protection repayments?

    If you are receiving ACC payments and have taken out Income Protection (Agreed Value, Indemnity or Loss of Earnings), the amount you receive from ACC will be deducted from your payment amount (known as ACC offsets). However, ACC benefits are not deducted from Mortgage and Income Protection benefit payments.

    Can I add AIA Vitality to AIA's Income Protection insurance?

    AIA Vitality is our personalised, science backed health and wellbeing programme that supports you every day to make healthier lifestyle choices. It takes you on a journey to better health - where you get to know your health, improve it, and enjoy the rewards for doing so.

    Add AIA Vitality when you purchase income protection insurance to receive:

    • an initial 10% premium discount** on your first year's premium
    • earn up to $560 in vouchers or Airpoints Dollars™ per membership year
    • exclusive rewards and discounts from our partners.

    Add AIA Vitality to your insurance for $11.50 per month or our Starter Plans have AIA Vitality Starter included. 

    ** T&Cs apply.

    What is AIA Claims 360 Care?

    AIA 360 Care is a personalised end to end claims experience that provides support, guidance and rehabilitation when you need it the most.

    The programme is currently available to eligible income protection insurance claim customers free of charge. It includes a Post Care Recovery programme to support you once you are back in the workplace. 

    In 2024, we completed over 366 home visits and paid out $1.3m in rehabilitation support.

    Why get insurance advice?​

    Our advisers combine knowledge of our insurance options with an in-depth understanding of your financial situation, so you know you’re making the right choice – whether that means income protection, life, trauma, or health insurance.

    Ready to get started?

    • Get a quick quote
    • Talk to an adviser
      Talk to an Adviser
    • Apply online
    • Buy a starter plan
    • View Brochure
    In 2023, we paid over $85 million in income protection insurance claims with an additional $1.5 million via our AIA 360 Care programme to assist with rehabilitation support.

    Did you know?

    In 2024, we paid over $97.2 million in income protection insurance claims with an additional $1.38 million via our AIA 360 Care programme to assist with rehabilitation support. 

    Compare Income protection & Mortgage insurance options^

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    AIA LIVING

    AIA LIVING

    Provides a monthly payment to replace a portion of your income if you have an illness or injury and are unable to work.​

    Income

    Protection

    Provides a monthly payment to replace a portion of your income, mortgage or rent payments, should you suffer an illness or injury and are unable to work.

    Mortgage and Income

    Protection

    Eligible age in years​ (inclusive)

    16 to 55
    (or 60 if in a managerial position)

    16 to 55
    (or 60 if in a managerial position)

    There are three options to choose from: Agreed Value, Indemnity and Loss of Earnings.

    Cover options

    Agreed Value (calculated when cover is taken out)
    or
    Indemnity (calculated at claim time)
    or
    Loss of Earnings (can be any one of the above, whichever is higher)

    Up to 115% of your rental payments or mortgage repayments on your residental property,
    or
    45% of your gross income

    The length of time between you becoming disabled and when you start receiving payments.

    Waiting period

    2, 4, 8, 13, 26, 52 or 104 weeks​

    4, 8, 13, 26, 52 or 104 weeks​

    Benefit period

    1, 2 or 5 years, 
    or to the age of 65 (or age 70 for selected occupations)

    2 or 5 years, 
    or to the age of 65 (or age 70 for selected occupations)

    Multi-Benefit Discount

    Save up to 15% on your premiums when bundle multiple eligible benefits.

    Save up to 15% on your premiums when bundle multiple eligible benefits.

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    AIA Vitality

    Can be added for $11.50 per month (16+)

    Can be added for $11.50 per month (16+)

    AIA Vitality Premium Discount

    Premium flex rewards you with a discount on your insurance. The more engaged you are, the higher the discount. Conditions apply.​

    Receive 10% cashback in your first year, then you're in control of the discount you receive.

    Receive 10% cashback in your first year, then you're in control of the discount you receive.

    Built in Benefits

    Income Protection

    Mortgage & Income Protection

    You will receive a monthly benefit payment less offsets monthly in advance from the end of the waiting period and until you are no longer totally disabled or the benefit or cover term ends.

    Total disability income

    Yes
    Yes
    You will be paid a benefit monthly in arrears if you become partially disabled.

    Partial disability income

    Yes
    Yes
    If you move from a total to partial disability benefit, this pays a lump sum equal to one third of the final monthly total disability benefit to help cover costs during the transition period.

    Partial disability bridging

    Yes
    Yes
    If you have Income Protection, when you move from being totally disabled to partially disabled you can receive a monthly top-up payment of either 25% of the Partial Disability Income Benefit (or one twelfth of the benefit amount less the PDIB, whichever is lower, for up to 12 months while on claim).

    Enhanced partial disability

    Yes
    No
    The waiting period will be waived if you become disabled again and it’s caused by the same or a related illness or injury. This is subject to AIA’s opinion after considering the advice of a registered medical practitioner and other relevant information.

    Recurrent disablement

    Yes
    Yes
    One of our dedicated case managers will work with you to understand your personal situation and will consider what assistance could aid your return to work or improve your capacity to work.

    Rehabilitation and support

    Yes
    Yes
    This benefit is for the cost of a vocational assistance programme approved in advance by AIA if you’re unlikely to return to your pre-disability occupation.

    Vocational assistance

    Yes
    Yes
    Receive a payment of 12 times the monthly amount to cover costs of buying specialised equipment or completing home alterations because of your total disability.

    Home modification and equipment

    Yes
    Yes
    If during the waiting period you are confined to bed under full-time care for more than three days and are in an occupation class other than five, AIA will pay a daily Bed Confinement Benefit.

    Bed confinement

    Yes
    Yes
    You can apply to increase your sum assured at every third policy anniversary without providing any further medical information. Limits and conditions apply and every increase in cover will result in an increase in premium.

    Future insurability

    Yes
    No
    If you can return to work between 12 and 24 months after claiming, we will pay you a lump-sum payment equivalent to three times your monthly benefit.

    Back to work payment

    Yes
    Yes
    AIA will waive the premium for six consecutive months at any stage between the second trimester and six months after your pregnancy finishes. You can claim during this period.

    Pregnancy premium waiver

    Yes
    Yes
    If you have a waiting period of 26, 52 or 104 weeks, you can reduce this waiting period, without providing any further medical evidence, if your business or rural income protection is cancelled as you are no longer actively involved in the business or if the business has been sold or not actively trading.

    Waiting period reduction

    Yes
    Yes
    Provides an additional benefit payment to cover the services of a carer for up to 6 months. This benefit is paid in arrears and to the person providing the care.

    Home care

    Yes
    No
    You could be entitled to reimbursement of the costs for additional childcare that you may need while you are totally or partially disabled for dependent child(ren) who are under the age of 14 years old.

    Childcare support

    Yes
    Yes
    If you have Mortgage and Income Protection you may choose to increase the sum assured if there has been one of the following events: an increase to an existing mortgage, the purchase of a new home, the purchase of a holiday home or the purchase of a bare block of land zoned as residential.

    Property special event facility

    No
    Yes
    AIA provide the flexibility to suspend your cover for up to 12 months, if you meet the conditions outlined in the policy wording. No benefits will be payable for any claim event which occurs during this suspension period.

    Suspension of cover

    Yes
    Yes
    At claim time, we’ll compare your purchased product’s policy wording with the latest version of that product’s policy wording and apply the most favourable option for your claim. For more information visit aia.co.nz/passbacks.

    Enhancement pass back

    Yes
    Yes
    Whether you’re at home, travelling or living overseas for any period, you remain insured.

    Worldwide cover

    Yes
    Yes
    If the life assured is disabled and able to receive a benefit under this policy, and you also hold Business Overheads, Business Continuity, Locum Cover or Rural Continuity, then the waiting periods applicable to the life assured under each policy will be served concurrently from the disablement date.

    Concurrent waiting period

    Yes
    Yes
    If you’re outside New Zealand and suffer total disability for the first time, you could access up to $10,000 towards the cost for you and a support person to return home.

    Return home

    Yes
    Yes
    If selected,this option provides you with the three additional benefits below and extra features with the Total and Partial Disability Benefits and the Bed Confinement Benefit available with your Income Protection.

    Premier Cover option 

    only available with Income Protection

    Income Protection

    Mortgage & Income Protection

    Receive a one-off extra cash benefit equivalent to one third of your monthly payment for the first three months of your total disability claim.

    Extra Cash

    Yes
    No
    Receive an additional payment if you are considered permanently disabled and have been receiving the Total Disability Income Benefit for 24 months consecutively.   

    Permanent disablement   

    Yes
    No
    If you pass away while receiving a Total Disability Income Benefit, a lump sum payment of three times this benefit will be paid. 

    Bereavement grant     

    Yes
    No

    Compulsory additional benefit

    Income Protection

    Mortgage & Income Protection

    We will waive your premium payments, while your insurance remains in place when you are unable to work due to total disability. This benefit is compulsory when taking out any personal disability income policy and you’ll incur an additional cost.

    Waiver of premium

    Yes
    Yes

    Optional add-ons

    Income Protection

    Mortgage & Income Protection

    Choosing this option will reduce your premiums but means if you make a claim for mental health, you will only receive payments for 2 years throughout the life of your policy. This option is only available if you choose a benefit period to age 65 or 70.

    Mental health limitation

    Yes
    Yes
    Your Income Protection Insurance sum assured will increase on each anniversary date every year to account for the change in the Consumer Price Index (CPI).

    Claim indexation

    Yes
    Yes
    If you become totally disabled,  we will continue your contributions to your KiwiSaver scheme while you are receiving total disability income payments.

    Retirement protection  

    Yes
    Yes
    If you are made redundant, you’ll be covered with monthly payments for up to six months.​

    Redundancy cover 

    Yes
    Yes

    ^This is a summary only. For all terms, conditions, limits and exclusions, please read the policy wording.

    Do you want additional peace of mind?

    Additional options are available for you to extend your cover for additional needs.​

    Did you know you could save up to 15% when you buy multiple eligible insurance products? (excl Starter Plans) Find out more

    life insurance nz

    Life Insurance

    Provides a lump sum payment if you were to pass away.

     

    Find out more
    trauma insurance nz

    Trauma Insurance

    Financial support if you or your child become seriously ill or injured.

     

    Find out more
    health insurance nz

    Health Insurance

    Comprehensive health insurance to help cover the costs for a wide range of medical conditions.

     

    Find out more
    accidental injury insurance nz

    Specified Accidental Injury Cover

    Short-term financial support, helping you continue daily life while recovering from an accident.

     

    Find out more

    Why choose AIA?

    With AIA Vitality
    The ride is rewarding

    Get the most out of the ride when you add AIA Vitality to any eligible insurance product and receive an initial 10% premium discount plus an array of rewards. T&Cs apply.

    AIA Vitality logo
    92% Claims paid
    in 2024
    $829.6M
    Paid

    Between 1 January and
    31 December 2024.
    Multi-benefit Discount

    Save up to 15% on your premiums when you buy multiple eligible insurance policies.

    T&Cs apply.
    Financial Strength
    Rating
    AA

    (VERY STRONG)
    RATING

    More about AIA Income Protection Insurance

    FAQs

    View frequently asked questions about AIA Income Protection Insurance.

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    Does income protection insurance cover redundancy?

    No, Income protection insurance only covers you if you are unable to work because of injury or illness. 

    However, you can add Redundancy cover as an optional benefit to your income protection insurance.

    What if my income changes?

    If your income has changed and you would like to increase or decrease your monthly sum assured under Income Protection or Mortgage and Income Protection policy, please contact your adviser to discuss.

    What are the three cover options for AIA Income Protection?

    Each option varies slightly with regards to the proportion of your income that can be insured and how the monthly benefit payment is calculated at claims time:

    • Agreed Value Cover – benefit payments are based on an amount agreed at the time the cover is taken out. This provides you certainty about the amount of monthly claim benefit payments in the event of a claim.

    • Indemnity Cover – benefit payments are based on a proportion of your income at the time you make a claim. 

    • Loss of Earnings Cover – this option allows you to choose how your benefit payments are calculated at the time you make a claim. This can be either agreed value or indemnity, whichever is higher. This option provides flexibility if your income fluctuates. 

    When should I consider income protection insurance?

    If you have ongoing financial commitments, you may want to consider whether you need income protection to support you to continue to meet these commitments if you were ever unable work because of illness or injury.

    Please speak to your insurance adviser or request an adviser call for more information and to discuss your needs.

    Does income protection insurance cover me during pregnancy or maternity leave?

    AIA’s Income Protection cover has a Pregnancy Premium Waiver built-in benefit. This is only available if you become pregnant while the policy is in place.

    This means that AIA will waive the income protection premium for six consecutive months at any stage between the second trimester and six months after your pregnancy finishes while you are on maternity leave. You can still make a claim during this period. 
    - View less + View more

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    How does income protection insurance work?

    Income protection insurance provides you with regular monthly payments to help cover your bills and expenses if you face an illness or injury that prevents you from working. These payments could assist with ongoing:

    • household bills
    • mortgage repayments
    • rent payments
    Does income protection insurance cover mental health conditions?

    AIA's Income Protection products do not contain blanket exclusions for mental health. Your unique circumstances will be considered at application.

    You have the option to select the optional Mental Health Limitation - that will reduce premiums but limit mental health claim payments to 2 years throughout the life of your policy.

    Please speak to your insurance adviser or request an adviser call for more information and to discuss your needs.

    Does income protection insurance cover pre-existing medical conditions?

    When you apply for your insurance, it is important that you disclose any pre-existing medical conditions. Having a pre-existing medical condition does not automatically mean that you won’t have cover.

    However, it may influence your cover and/or the premium payable, depending on what the condition is. Please speak to your insurance adviser or request an adviser call for more information and to discuss your needs.

     

    What is the difference between a Policy Owner and Life Assured?

    The Policy Owner owns and controls the policy and is responsible for payment of premiums. The Life Assured is the person who has been insured under the policy.

    If you need to make any changes to a policy, we require written authority from the Policy Owner.

    Are all occupations eligible for income protection insurance?

    Hazardous occupations are uninsurable or require different terms. To confirm eligibility please contact an insurance adviser for more information.

    Policy Wordings

    AIA Income Protection Insurance
    AIA Income Protection Insurance
    - +
    Umbrella
    Income Protection Agreed Value
    Income Protection Indemnity
    Income Protection Loss Of Earnings
    Mortgage and Income Protection
    Waiver Of Premium
    Redundancy Benefit
    Retirement Protection
    AIA Starter Plans
    AIA Starter Plans
    - +
    AIA Starter Plan Policy Wordings
    Disclaimer

    Other things you should know: the availability of insurance cover is subject to your application being approved. All applications are subject to individual consideration. Special conditions, exclusions and premium loadings may apply. This insurance is underwritten by AIA New Zealand Limited (‘AIA’). For full details of the products and benefits offered by AIA, please refer to the policy document(s) which are available from AIA. The information contained in this publication is general in nature and is not intended as advice. It may not be relevant to individual circumstances and before making any insurance decision, you should consult a professional Adviser. 

    A note on exclusions and benefits
    This insurance (including the built-in and optional benefits) is subject to certain stand down periods and exclusions. Please also note that the optional benefits are subject to an increase in premium and their own terms and conditions.

    Terms and conditions apply
    AIA Vitality is available with eligible AIA health or life insurance policies and has a monthly membership fee of $11.50 (including GST). View the full AIA Vitality terms and conditions.

    Your Duty of Disclosure

    When you apply for insurance with AIA New Zealand Limited, you have a legal duty of disclosure to AIA.

    Find out More
    Contact Us

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    0800 500 108

    Mon-Fri 8:30am - 5:30pm

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    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

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    0800 500 108

    Mon - Fri 8:30am - 5:30pm
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    View all contact options
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