For Individuals

For Business

• Life Insurance

  Protects your loved ones’ future if you're diagnosed with a terminal illness or die.

• Trauma Insurance

  Supports you and your family while you or your child navigate a serious illness or injury.

• Total Permanent Disablement Insurance

  Secures your future if a serious illness or injury leaves you permanently disabled.

• Income Protection Insurance

  Safeguards your ability to earn if you’re unable to work due to illness or injury.

• Business & Rural Insurance

  Protection for new and existing business owners if a key person becomes seriously ill, is injured, or dies.

• Private Health

  Takes care of your medical expenses for a range of health conditions and provides faster medical care that suits your needs.

• Cancer Care

  Specialised health insurance that helps cover costs for cancer diagnosis, treatment, and recovery.

• New GO Home Loan Customers

  Find out more about the home loan that works harder for you.

• Your GO Home Loan

  Learn more about managing your mortgage and how to pay off your GO home loan faster.

• Working with a registered adviser

  GO Home Loans are available exclusively through our independent network of Advisers.

• Mortgage Protection

  It’s a good idea to have mortgage protection to protect yourself against all eventualities.

• GO Home Loan Interest Rates

  A GO Home Loan offers a wide range of competitive mortgage interest rates.

• Contact AIA

  We strive to assist you for all your inquiries with high touch customer service.

• Claims

  Get help with making a claim.

• FAQs and Forms

  Updating policies, moving house, changing names... our FAQs section has all the answers and forms.

• My AIA

  Previously called MySovereign - our customer portal

• Get advice

  If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.

• Earning Airpoints Dollars™

  You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.

• Investment Products

  The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.

• Policy and Enhancement Information

  Policy and enhancement information for policy holders of current and closed AIA and Sovereign policies.

• All our locations

  Details of all our office locations across New Zealand

• Vulnerable Customers Support

  A list of some of the services available in New Zealand that offer support, information and help.

• COVID-19 Support

  Supporting our customers through Covid-19

• Complaints - AIA

  If you have a complaint, we’ll do our best to resolve the situation.

• What is AIA Vitality

  AIA Vitality’s approach can take you on a journey to better health

• Our Partners & Rewards

  Learn more about the amazing partners and rewards you'll have access to with AIA Vitality

• Apple Watch Benefit

  Earn an Apple Watch Series 6 by reaching your weekly physical activity targets

• Content Hub

  Your go to for science-backed, health and wellbeing inspiration and advice.

• Already a member? Login

  Check your AIA Vitality points status and get access to the tools you need to help improve your health

• Move Well

  Finding your further when it comes to exercise and fitness.

• Think Well

  Tools and information to help cultivate a healthy frame of mind.

• Eat Well

  Caring for your body with food that makes you feel good.

• Plan Well

  Planning for tomorrow matters, because a good tomorrow starts today.

• Better Lives with AIA Vitality

  Real stories about how AIA Vitality has changed lives and why small steps matter.