Skip to main content
  • Adviser
    • Adviser
    • Get Advice
    • Home Loans
    • Contact Us
    • MyAIA
  • Search
  • Home
  • AIA Insurance
    • Life Insurance
    • Health Insurance
    • Trauma Insurance
    • Total Permanent Disablement
    • Income Protection Insurance
    • AIA Starter Plans
    • Specified Accidental Injury Cover
    • Business Insurance
    • Corporate Solutions
    • Rural Insurance
  • AIA Vitality
    • AIA Vitality Simulator
    • AIA Vitality Premium Flex Explained
    • How to earn points
    • Benefits & Rewards
    • Physical activity points explained
    • Sprint to Silver
    • Content Hub
    • AIA Vitality Starter
  • Make a Claim
    • Health insurance claims
    • Life insurance claims
    • Income protection insurance claims
    • Trauma insurance claims
    • AIA CLAIMS 360 CARE
    • Corporate Solutions - Making a Claim
  • About AIA
    • Our Leadership Team
    • Careers
    • Media Centre
    • AIA Thrive
    • Sustainability
    • Charity Partners
    • Becoming an Adviser with AIA New Zealand
  • Help & Support
    • My AIA
    • Update your contact details
    • Contact AIA
    • Frequently asked questions
    • Product Updates and Policy Wordings
    • Consumers Price Index (CPI)
    • NEW TO NEW ZEALAND
    • Vulnerable Customers Support
    • Investment Products
    • Complaints
  • Get Advice
  • Home Loans
  • MyAIA
Menu
  • Adviser
  • Get Advice
  • Home Loans
  • Contact Us
  • MyAIA
AIA New Zealand AIA New Zealand
  • AIA Insurance

    Our insurance products

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    • offers Our latest offers
    • discount Multi-Benefit Discount

    For Individuals

    For Business

    • Life Insurance

      Lump sum payment if you were to pass away or are diagnosed with a terminal illness.

    • Health Insurance

      Choose from private health insurance or specialised cancer insurance.

    • Trauma Insurance

      Financial support if you or your child become seriously ill or injured.

    • Total Permanent Disablement

      Lump sum payment if you become permanently disabled and are unable to work.

    • Income Protection Insurance

      Income protection insurance provides financial support if you can't work due to an accident or illness.

    • AIA Starter Plans

      Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.

    • Specified Accidental Injury Cover

      Lump sum payment if you have an accident and suffer one of the covered injuries.

    • Business Insurance

      Protection for business owners if a key person becomes seriously ill, is injured, or dies.

    • Corporate Solutions

      Providing cost effective and comprehensive corporate group insurance for your employees.

    • Rural Insurance

      Financial support if a key person of your farm becomes seriously ill, injured or passes away.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • AIA Vitality Simulator

      An interactive tool to help you calculate the benefits and rewards of AIA Vitality.

    • AIA Vitality Premium Flex Explained

      Learn how you can save on insurance with AIA Vitality.

    • How to earn points

      Start earning points for getting to know and improve your health today!

    • Benefits & Rewards

      Learn more about the amazing benefits, discounts and rewards you'll have access to with AIA Vitality.

    • Physical activity points explained

      Learn how you can earn up to 15,000 points and $260 a year in Active Rewards.

    • Sprint to Silver

      Find out how you can earn 25 Airpoints Dollars or $25 Woolworths vouchers.

    • Content Hub

      Your go to for science-backed health and wellbeing inspiration and advice.

    • AIA Vitality Starter

      Entry level membership automatically included with all AIA Starter Plans.

  • Make a Claim

    Make a Claim

    Get help with making a claim.

    • Health insurance claims

      Make a health insurance claim.

    • Life insurance claims

      Make a life insurance claim.

    • Income protection insurance claims

      Make an income protection or mortgage and income protection insurance claim.

    • Trauma insurance claims

      Make a Critical Illness, Critical Conditions, Progressive Care, Living Assurance or other trauma insurance claim.

    • AIA CLAIMS 360 CARE

      A personalised end to end claims experience when support matters the most.

    • Corporate Solutions - Making a Claim

      Get help with making a claim.

  • About AIA

    About AIA

    AIA Group is one of the largest life insurers in the world, with a presence in 18 markets across Asia Pacific. AIA New Zealand Limited is part of the AIA Group and has been providing insurance to New Zealanders since 1981.

    AIA New Zealand

    • Our Leadership Team

      Get to know our Board of Directors and Executive Team

    • Careers

      Explore opportunities to work at AIA

    • Media Centre

      The latest news from AIA New Zealand

    • AIA Thrive

      AIA Thrive is a network of qualified, experienced advisers helping New Zealanders plan well, so they can live well.

    • Sustainability

      AIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.

    • Charity Partners

      Committed to making a difference in New Zealand with our AIA Vitality Charity partners.

    • Becoming an Adviser with AIA New Zealand

      All you need to know about applying to distribute our products.

    • Code of Conduct​ & Procedures

      AIA is committed to continuously improving conduct, culture and customer outcomes.

  • Help & Support

    Help & Support

    We're here to help! Check out our quick links and digital tools. Still have a question? Get in touch via Live Chat.

    Contact AIA

    Quick Links

    Understanding your policy

    Other useful information

    • My AIA

      View, claim and update your insurance with MyAIA.

    • Update your contact details

      Use this form to update your phone number, email and postal address if you don’t have access to MyAIA.

    • Contact AIA

      Have a question? We’re here to help. Phone, send us a message, or Live Chat during business hours.

    • Frequently asked questions

      Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.

    • Product Updates and Policy Wordings

      Product updates, enhancements and policy wordings for current and closed AIA or Sovereign policies.

    • Consumers Price Index (CPI)

      Find out more about CPI indexation and how it may affect your insurance cover.

    • NEW TO NEW ZEALAND

      Helpful advice if you have recently arrived, or are considering moving to New Zealand.

    • Vulnerable Customers Support

      A list of some of the services available in New Zealand that offer support, information and help.

    • Investment Products

      The latest AIA investment performance information, as well as a list of closed and terminated investment products.

    • Complaints

      If you have a complaint, we’ll do our best to resolve the situation.

  • Search
  • Contact Us
    • Log in to MyAIA

      View, claim and update your insurance

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Chat with us

      Available Mon-Fri, 8:30am to 5:30pm

    • Call Us

      0800 500 108 - Mon-Fri, 8:30am to 5:30pm

Plan Well
Prev | Next
Contact Us
Talk to an Adviser
Back to Top
  • {{title}}

    {{label}}
  • Jess Quinn: The subtle art of being a good aunt

    Jess Quinn - 6 min read

    05 May 2021

    • Kids
    • Lifestyle

    For Jess Quinn, AIA Vitality Ambassador and new aunty to her six-month-old niece, the idea that “it takes a village to raise a child” has taken on a whole new meaning this year.

    It’s funny when someone close to you has a baby, it changes your whole world dramatically. When my sister had Zadie six months ago, we were all so excited, and it’s brought us so much closer, which I didn’t even think was possible.

    Zadie has become this anchoring point of our family, and it’s been so amazing to see my family step into their new roles – as a mother and as grandparents – and for me to step into the role of aunty. It’s really made me think about what that means – and how important aunts are when it comes to raising a child.

    Both myself and my other sister really want to be fun, supportive aunts. I haven’t experienced motherhood for myself, but I know that as well as being rewarding and full of joy and meaning, it can also be a very lonely and emotionally challenging time for women. And so for me, the aunty role is about supporting and nurturing Zadie’s growth while providing relief, support and care to my sister.

    "It’s just helping take that load off, in whatever form it takes."

    I know from dealing with my cancer diagnosis when I was a kid that what you really want when you’re going through challenging times is that person who’s so close that you don’t need to tell them what you want or need; and who understands when you just need time and space. My mum was so good at that; she gave me such a strong foundation and was the perfect example of what support, and love, really means. She taught me so much by just being there and helping me through that time. Our relationship is so strong now because of it – and now Zadie is the next in line to get that support, from all of us. That’s pretty special. 

    As an aunt, and as support for my sister, for me that might mean just being there so she can take a shower for as long as she wants, helping with things around the house, or cooking her a meal. It can also be making sure she that we get out and have some fun together too. Sometimes it’s just having another adult to add some normalcy into your life, to be funny and silly with. It’s just helping take that load off, in whatever form it takes.

    Before the birth, I also stayed at my sister’s for a week and filled their freezer up with meals to last them a couple of weeks and bliss balls, cookies; just anything I could do to take that pressure off them, especially in those early stages! I guess that’s one of my love languages, that’s how I like to be helpful.

    I’m also really mindful of not being too imposing. We know our boundaries in our family, but we do still try to not be too smothering. It’s important for my sister and her partner to navigate it on their own too – it’s a new stage of life for them, and they still want to be parents without having people around all the time. I’m just always open with my sister, and will just say, ‘hey, I’m free between this time and this time if you need me to come over, but no worries if not.’ It’s just about putting the ball in their court, and letting them know you’re there. Sometimes it can just be dropping coffees or some baking on their doorstep – I think those little things can make such a big difference if someone’s not feeling the best.

    You don’t need to be a biological aunty to be an aunty, either. I’m ‘Aunty Jess’ to lots of my friends’ kids, and I still try and play that supportive role where I can. So many people don’t have the luxury of having family close by, and so that idea of it taking a village to raise a child takes on even more importance. It’s not that we have an obligation to look out for and support our friends’ kids, we all live busy and complicated lives of our own. It’s more that if we do find the time and space lean in to those networks, and we do come together as a community, then I think that can be so rewarding for everyone involved – not just the parents getting the support.

    And for, Zadie, too, my sisters, mum and I are just trying to be the best role models for her that we can. Hopefully that comes through in our actions more than anything. But being an aunty is the best, and while I don’t do any of this because I’m looking for thanks, I think it’s so important for us to be able to acknowledge the role our aunts and our children’s aunts play in our lives too.


    By AIA Vitality NZ
    AIA Vitality Staff writer

    AIA Vitality is a personalised, health and wellbeing programme that supports you every day to make healthier lifestyle choices. Visit aiavitality.co.nz

    FOLLOW


    Disclaimer: The information in this article is general information only and is not intended as financial, medical, health, nutritional, tax or other advice. It does not take into account any individual’s personal situation or needs. You should consider obtaining professional advice from a financial adviser and/or tax specialist, or medical or health practitioner, in relation to your own circumstances and before acting on this information.


    You might like these

    17 February 2021

    Here are six acts of kindness you can try today

    AIA Vitality NZ - 5 min read


    Being kind can also have a positive impact on our own mental and physical wellbeing

    These banana pancakes from Jess Quinn are light and healthy

    AIA Vitality NZ - 5 min read


    Let AIA Vitality Ambassador Jess Quinn guide you in the fine art of banana pancakes - because every day is a good day for pancakes.

    10 March 2020

    Our TV ad features AIA Vitality ambassador Jess Quinn

    AIA Vitality NZ - 1 min watch


    Our latest campaign launched March 2020 featuring AIA Vitality ambassador Jess Quinn.
    Better Lives with AIA VitalityBetter Lives with AIA Vitality
    Contact Us

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon-Fri 8:30am - 5:30pm

    Postal address

    AIA New Zealand Limited
    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon - Fri 8:30am - 5:30pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
    View all contact options
    Company

    About AIA New Zealand

    Careers

    News and Press

    Our Policies & Code of Conduct​

    Our Financial Strength

    Environmental Social Governance

    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Vist AIA.com to learn more about AIA Group.
    Quick Links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our Products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice

    Company
    About AIA New Zealand
    Careers
    News and Press
    Our Policies & Code of Conduct​
    Our Financial Strength
    Environmental Social Governance
    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Visit AIA.com to learn more about AIA Group.
    Quick links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice


    Copyright © 2025, AIA New Zealand Limited (Company Registration No: 352806), and its affiliates and subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy | Duty of Disclosure
    Thank you

    Thanks for getting in touch.

    We will be in contact as soon as we can.

    Did you know, with an eligible policy you can view, claim and update your insurance with MyAIA? Find out more