Skip to main content
  • Corporate
    • Corporate
    • Adviser
    • Get Advice
    • Home Loans
    • Contact Us
    • MyAIA
  • Search
  • Home
  • AIA Insurance
    • Life Insurance
    • Health Insurance
    • Trauma Insurance
    • Total Permanent Disablement Insurance
    • Income Protection Insurance
    • AIA Starter Plans
    • Business Insurance
    • Rural Insurance
  • AIA Vitality
    • What is AIA Vitality
    • Apple Watch Benefit
    • Our Partners & Rewards
    • Content Hub
    • Already a member? Login
    • AIA Vitality Starter
  • Make a Claim
    • Health Claims
    • Life, Disability, & Critical Conditions (Trauma) Claims
  • About AIA
    • Our Leadership Team
    • Careers
    • Media Centre
    • AIA Thrive
    • Sustainability
    • Code of Conduct​ & Procedures
    • All our locations
    • Becoming an Adviser with AIA New Zealand
  • Help & Support
    • My AIA
    • Update your contact details
    • Contact AIA
    • Frequently asked questions
    • Product Enhancements and Policy Wordings
    • Consumers Price Index (CPI)
    • Vulnerable Customers Support
    • Investment Products
    • Complaints
  • Get Advice
  • Make a claim
  • Home Loans
  • MyAIA
Menu
  • Corporate
  • Adviser
  • Get Advice
  • Home Loans
  • Contact Us
  • MyAIA
AIA New Zealand AIA New Zealand
  • AIA Insurance

    Our insurance products

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    For Individuals

    For Business

    • Life Insurance

      Provides a lump sum payment if you were to pass away or are diagnosed with a terminal illness.

    • Health Insurance

      Explore our health insurance options; choose private health cover or specialised cancer insurance.

    • Trauma Insurance

      Financial support if you or your child become seriously ill or injured.

    • Total Permanent Disablement Insurance

      Provides a lump sum payment if you become permanently disabled and are unable to work due to accident or injury.

    • Income Protection Insurance

      Monthly payment to replace a portion of your income if you are unable to work due to sickness or injury.

    • AIA Starter Plans

      Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.

    • Business Insurance

      Protection for new and existing business owners if a key person becomes seriously ill, is injured, or dies.

    • Rural Insurance

      Financial support if a key person of your farm becomes seriously ill, injured or passes away.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • What is AIA Vitality

      AIA Vitality’s approach can take you on a journey to better health

    • Apple Watch Benefit

      Earn an Apple Watch Series 9 by reaching your weekly physical activity targets

    • Our Partners & Rewards

      Learn more about the amazing partners and rewards you'll have access to with AIA Vitality

    • Content Hub

      Your go to for science-backed, health and wellbeing inspiration and advice.

    • Already a member? Login

      Check your AIA Vitality points status and get access to the tools you need to help improve your health

    • AIA Vitality Starter

      Entry level membership automatically included with all AIA Starter Plans.

  • Make a Claim

    Make a Claim

    • Health Claims

      Make a health insurance claim.

    • Life, Disability, & Critical Conditions (Trauma) Claims

      Make a Life, Disability, or Critical Conditions (Trauma) Claim.

  • About AIA

    About AIA

    AIA Group is one of the largest life insurers in the world, with a presence in 18 markets across Asia Pacific. AIA New Zealand Limited is part of the AIA Group and has been providing insurance to New Zealanders since 1981.

    AIA New Zealand
    • Our Leadership Team

      Get to know our Board of Directors and Executive Team

    • Careers

      Explore opportunities to work at AIA

    • Media Centre

      The latest news from AIA New Zealand

    • AIA Thrive

      AIA Thrive is a network of qualified, experienced advisers helping New Zealanders plan well, so they can live well.

    • Sustainability

      AIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.

    • Code of Conduct​ & Procedures

      AIA is committed to continuously improving conduct, culture and customer outcomes.

    • All our locations

      Details of all our office locations across New Zealand

    • Becoming an Adviser with AIA New Zealand

      All you need to know about applying to distribute our products.

  • Help & Support

    Help & Support

    We're here to help! Check out our quick links and digital tools. Still have a question? Get in touch via Live Chat.

    Contact AIA

    Quick Links

    Understanding your policy

    Other useful information

    • My AIA

      View, claim and update your insurance with MyAIA.

    • Update your contact details

      Use this form to update your phone number, email and postal address if you don’t have access to MyAIA.

    • Contact AIA

      Have a question? We’re here to help. Phone, send us a message, or Live Chat during business hours.

    • Frequently asked questions

      Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.

    • Product Enhancements and Policy Wordings

      Product enhancements and policy wordings for current and closed AIA or Sovereign policies.

    • Consumers Price Index (CPI)

      Find out more about CPI indexation and how it may affect your insurance cover.

    • Vulnerable Customers Support

      A list of some of the services available in New Zealand that offer support, information and help.

    • Investment Products

      The latest AIA investment performance information, as well as a list of closed and terminated investment products.

    • Complaints

      If you have a complaint, we’ll do our best to resolve the situation.

  • Search
  • Contact Us
    • Chat with us

      Available Mon-Fri, 8am to 6pm

    • Call Us

      0800 500 108 on Mon-Fri, 8am to 6pm

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Log in to MyAIA

      View, claim and update your insurance

Think Well
Prev | Next
Contact Us
Talk to an Adviser
Back to Top
  • {{title}}

    {{label}}
  • Dame Valerie Adams: Friends are the family we choose

    AIA Vitality NZ - 3 min read

    28 July 2023

    Better Lives with AIA VitalityBetter Lives with AIA Vitality
    • Healthy habits
    • Mental Wellbeing

    International Friendship Day is on July 30th and there’s no better time to reflect on the importance of friendship, particularly in an increasingly digital world. 

    A mother holds her baby outdoors

    In the lead up to International Friendship Day, we asked AIA Vitality Ambassador Dame Valerie Adams to share her thoughts on the importance of friendship. Check out the full Q & A with Dame Valerie below, including details on how she has maintained strong, long-lasting friendships while raising young children and competing around the world.

    Why is it important to have friends?

    Our friendship bonds are some of the most important connections we will ever make. I believe that it’s important to have people in your life, other than your family and colleagues, who you can rely on in the good times and the bad. These are the people who are yours and who will always be there for you  – not you as a mother, or you as an athlete, but you as a friend. I’m lucky to have a group of core friends who understand what I’m going through and allow me to just be Valerie.

    As a busy mum, how do you stay connected with your friends?

    For me, it’s about making time for my friends. I have a very small circle of close friends – I can actually count them all on one hand. These are the people who I make time for and in return, they make time for me. In my experience, the phrase ‘too many people, too much noise’ rings true.

    Staying connected can be as simple as sending memes to friends or checking in with a quick text. At the bare minimum, I check in with my circle once a month. When you love people unconditionally and they mean so much to you, you will always find a way to make time for them and their needs.

    When I was working in Tonga for an extended period last year, two of my best friends came with me to help watch my kids. I didn’t have to beg them to come, they wanted to be there, and they understood that I needed their support – that’s what true friendship is about. 

    What are the friendship qualities you value?

    Trust is so important, not only trusting my friends to be there for me, but now trusting them with my children. We have to honour what our friends tell us, no matter how significant the information is, with respect and confidentiality. Loyalty is also huge for me  – I think it runs through my veins! One of my best mates to this day is someone I met at primary school, and they know how deep my loyalty runs  – if something goes wrong, they know I’ve got them. It’s important in friendships that we’re there for the right reasons, trying to get the best out of each other as friends, not competing for one another’s attention.

    Having a great sense of humour, being empathetic and the go-to organiser are some qualities that I bring to the table.

    What has been your experience of forming and maintaining friendships during your career?

    Throughout my sporting career, I’ve had people come in and out of my life, but the loyal, strong friendships have survived.

    As someone with a hectic schedule, it’s great to have those friends who you can see after months have gone by and nothing has changed – you pick up right where you left off.

    Through sports I have been able to meet so many incredible people and form friendships which have stood the test of time. Sport has been a powerful tool for me in building friendships, and the friends I have made through sport have had a positive impact on my life.

    Can you share some tips for helping maintain friendships?

    I’m Tongan, so a big part of maintaining my friendships is using food to bring people together. Food is a way to connect with people in a casual and relaxed way. You don’t have to spend a lot of money going out to a nice restaurant – hosting a themed dinner at home always goes down well. I personally like hosting dinner parties with friends at my house, and we often take turns cooking. Hosting a fondue night or taco night won’t break the bank and will be something special for your friends to enjoy.

    My friends and I are super competitive, so we love to play boardgames after dinner. Some of my favourite group games are Rummy, Ligretto or Sequence. You can play in teams or individually and it’s a great way to get everyone chatting and laughing together.

    How can we support young people, including our children, to develop strong, healthy friendships?

    The increased use of social media can mean that making strong, genuine and lasting friendships in today’s world is really challenging. A tactic I use with my two young children is to limit devices where possible. This makes more time for them to connect with family and the world around them. I have loved using this time to introduce my kids to games I used to play as a kid, like hopscotch, elastics, or playdough. I believe we should give our kids the space and time they need but also the opportunity to be present and removed from devices.

    Friendship problems are a struggle for people of all ages. It’s important to communicate with your kids about any issues they might be having in their friendship circles and offer them tools to work through them. Even in your own friendship group, if something is wrong, communication is the key to resolution. Sometimes, even if you don’t want to have the conversation, you need to talk about it to reach a solution. My advice is to be comfortable being uncomfortable – if these people mean enough to you, you need to make the effort to resolve conflict. 

    Most importantly, cherish the friendships you have and make time for them. It is from our role modelling, that our tamariki will learn the importance of friendship.

    • Explore Content Hub
    • What is AIA Vitality?
    • Explore our Products
    • Get a quick quote
    • Talk to an adviser
      Talk to an Adviser
    • Apply online

    Article by: AIA Vitality Staff Writer

    Staff writers come from a range of backgrounds including health, wellbeing, music, tech, culture and the arts. They spend their time researching the latest data and trends in the health market to deliver up-to-date information, helping everyday New Zealanders live healthier, longer, better lives. 

     

    Disclaimer: The information in this article is general information only and is not intended as financial, medical, health, nutritional, tax or other advice. It does not take into account any individual’s personal situation or needs. You should consider obtaining professional advice from a financial adviser and/or tax specialist, or medical or health practitioner, in relation to your own circumstances and before acting on this information.


    This content is brought to you by AIA Vitality

    AIA Vitality is a science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life so you can start thriving.

    Find out more on AIA Vitality.

    FOLLOW


    You might like these

    22 June 2022

    Matariki: Connecting people to the land

    AIA Vitality NZ - 3 min read


    People across Aotearoa will celebrate the Māori New Year as a public holiday for the very first time.

    09 November 2022

    How being kind benefits your health

    AIA Vitality NZ - 3 min read


    Doing something nice for someone might make you feel good, but kindness also has big kickbacks for your overall health.

    25 July 2023

    What is Seasonal Affective Disorder?

    AIA Vitality NZ - 3 min read


    For many of us, the focus during winter months is on our immunity and staying on top of colds and flu. What we often forget is how the change of season can impact on our mental wellbeing.
    Contact Us

    Live Chat

    Mon-Fri 8am - 6pm

    0800 500 108

    Mon-Fri 8am - 6pm

    Postal address

    AIA New Zealand Limited
    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

    Live Chat

    Mon-Fri 8am - 6pm

    0800 500 108

    Mon - Fri 8am to 6pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
    View all contact options
    Company
    About AIA New Zealand
    Careers
    News and Press
    Anti-bribery and corruption
    Our Financial Strength
    Environmental Social Governance
    Rainbow Tick Gender Tick
    Toitū carbonreduce certified
    Visit AIA.com to learn more about AIA Group.
    Quick Links
    AIA Vitality
    Airpoints™
    Our Financial Strength
    Our Commitments
    Our Products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice

    Company
    About AIA New Zealand
    Careers
    News and Press
    Anti-bribery and corruption
    Our Financial Strength
    Environmental Social Governance
    Rainbow Tick Gender Tick
    Toitū carbonreduce certified
    Visit AIA.com to learn more about AIA Group.
    Quick links

    AIA Vitality

    Airpoints™

    Home Loans: GO Online login

    MyAIA login

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice


    Copyright © 2023, AIA New Zealand Limited (Company Registration No: 352806), and its affiliates and subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy | Duty of Disclosure
    Thank you

    Thanks for getting in touch.

    You can expect a response from us within the next 5 - 7 business days depending on the type of query.

    If you need to hear from us sooner, here are some alternative ways you can contact us or find what you're looking for:

    • Contact an AIA Customer Service Consultant on Live Chat, or
    • Call us on 0800 500 108 (or +64 9 487 9963 if calling from overseas).
      The team is available from 8am to 6pm Monday to Friday.
    • For a quick way to confirm your cover, you may be eligible to use MyAIA to view a summary of your policy.