Skip to main content
  • Adviser
    • Adviser
    • Get Advice
    • Home Loans
    • Contact Us
    • MyAIA
  • Search
  • Home
  • AIA Insurance
    • Life Insurance
    • Health Insurance
    • Trauma Insurance
    • Total Permanent Disablement
    • Income Protection Insurance
    • AIA Starter Plans
    • Specified Accidental Injury Cover
    • Business Insurance
    • Corporate Solutions
    • Rural Insurance
  • AIA Vitality
    • AIA Vitality Simulator
    • AIA Vitality Premium Flex Explained
    • How to earn points
    • Benefits & Rewards
    • Physical activity points explained
    • Sprint to Silver
    • Content Hub
    • AIA Vitality Starter
  • Make a Claim
    • Health insurance claims
    • Life insurance claims
    • Income protection insurance claims
    • Trauma insurance claims
    • AIA CLAIMS 360 CARE
    • Corporate Solutions - Making a Claim
  • About AIA
    • Our Leadership Team
    • Careers
    • Media Centre
    • AIA Thrive
    • Sustainability
    • Charity Partners
    • Becoming an Adviser with AIA New Zealand
  • Help & Support
    • My AIA
    • Update your contact details
    • Contact AIA
    • Frequently asked questions
    • Product Updates and Policy Wordings
    • Consumers Price Index (CPI)
    • NEW TO NEW ZEALAND
    • Vulnerable Customers Support
    • Investment Products
    • Complaints
  • Get Advice
  • Home Loans
  • MyAIA
Menu
  • Adviser
  • Get Advice
  • Home Loans
  • Contact Us
  • MyAIA
AIA New Zealand AIA New Zealand
  • AIA Insurance

    Our insurance products

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    • offers Our latest offers
    • discount Multi-Benefit Discount

    For Individuals

    For Business

    • Life Insurance

      Lump sum payment if you were to pass away or are diagnosed with a terminal illness.

    • Health Insurance

      Choose from private health insurance or specialised cancer insurance.

    • Trauma Insurance

      Financial support if you or your child become seriously ill or injured.

    • Total Permanent Disablement

      Lump sum payment if you become permanently disabled and are unable to work.

    • Income Protection Insurance

      Income protection insurance provides financial support if you can't work due to an accident or illness.

    • AIA Starter Plans

      Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.

    • Specified Accidental Injury Cover

      Lump sum payment if you have an accident and suffer one of the covered injuries.

    • Business Insurance

      Protection for business owners if a key person becomes seriously ill, is injured, or dies.

    • Corporate Solutions

      Providing cost effective and comprehensive corporate group insurance for your employees.

    • Rural Insurance

      Financial support if a key person of your farm becomes seriously ill, injured or passes away.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • AIA Vitality Simulator

      An interactive tool to help you calculate the benefits and rewards of AIA Vitality.

    • AIA Vitality Premium Flex Explained

      Learn how you can save on insurance with AIA Vitality.

    • How to earn points

      Start earning points for getting to know and improve your health today!

    • Benefits & Rewards

      Learn more about the amazing benefits, discounts and rewards you'll have access to with AIA Vitality.

    • Physical activity points explained

      Learn how you can earn up to 15,000 points and $260 a year in Active Rewards.

    • Sprint to Silver

      Find out how you can earn 25 Airpoints Dollars or $25 Woolworths vouchers.

    • Content Hub

      Your go to for science-backed health and wellbeing inspiration and advice.

    • AIA Vitality Starter

      Entry level membership automatically included with all AIA Starter Plans.

  • Make a Claim

    Make a Claim

    Get help with making a claim.

    • Health insurance claims

      Make a health insurance claim.

    • Life insurance claims

      Make a life insurance claim.

    • Income protection insurance claims

      Make an income protection or mortgage and income protection insurance claim.

    • Trauma insurance claims

      Make a Critical Illness, Critical Conditions, Progressive Care, Living Assurance or other trauma insurance claim.

    • AIA CLAIMS 360 CARE

      A personalised end to end claims experience when support matters the most.

    • Corporate Solutions - Making a Claim

      Get help with making a claim.

  • About AIA

    About AIA

    AIA Group is one of the largest life insurers in the world, with a presence in 18 markets across Asia Pacific. AIA New Zealand Limited is part of the AIA Group and has been providing insurance to New Zealanders since 1981.

    AIA New Zealand

    • Our Leadership Team

      Get to know our Board of Directors and Executive Team

    • Careers

      Explore opportunities to work at AIA

    • Media Centre

      The latest news from AIA New Zealand

    • AIA Thrive

      AIA Thrive is a network of qualified, experienced advisers helping New Zealanders plan well, so they can live well.

    • Sustainability

      AIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.

    • Charity Partners

      Committed to making a difference in New Zealand with our AIA Vitality Charity partners.

    • Becoming an Adviser with AIA New Zealand

      All you need to know about applying to distribute our products.

    • Code of Conduct​ & Procedures

      AIA is committed to continuously improving conduct, culture and customer outcomes.

  • Help & Support

    Help & Support

    We're here to help! Check out our quick links and digital tools. Still have a question? Get in touch via Live Chat.

    Contact AIA

    Quick Links

    Understanding your policy

    Other useful information

    • My AIA

      View, claim and update your insurance with MyAIA.

    • Update your contact details

      Use this form to update your phone number, email and postal address if you don’t have access to MyAIA.

    • Contact AIA

      Have a question? We’re here to help. Phone, send us a message, or Live Chat during business hours.

    • Frequently asked questions

      Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.

    • Product Updates and Policy Wordings

      Product updates, enhancements and policy wordings for current and closed AIA or Sovereign policies.

    • Consumers Price Index (CPI)

      Find out more about CPI indexation and how it may affect your insurance cover.

    • NEW TO NEW ZEALAND

      Helpful advice if you have recently arrived, or are considering moving to New Zealand.

    • Vulnerable Customers Support

      A list of some of the services available in New Zealand that offer support, information and help.

    • Investment Products

      The latest AIA investment performance information, as well as a list of closed and terminated investment products.

    • Complaints

      If you have a complaint, we’ll do our best to resolve the situation.

  • Search
  • Contact Us
    • Log in to MyAIA

      View, claim and update your insurance

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Chat with us

      Available Mon-Fri, 8:30am to 5:30pm

    • Call Us

      0800 500 108 - Mon-Fri, 8:30am to 5:30pm

Think Well
Prev | Next
Contact Us
Talk to an Adviser
Back to Top
  • {{title}}

    {{label}}
  • Ian Jones: A journey of connection

    Ian Jones - 4 min read

    10 December 2024

    Better Lives with AIA VitalityBetter Lives with AIA Vitality
    • Inspirational
    • Lifestyle
    • Mental Wellbeing

    All Blacks great, Kiwi sporting icon and AIA Vitality ambassador, Ian Jones (Ngāi Tahu), has been on a journey to reconnect with his Māori culture. 

    Ian Jones at Hollyford Track

    Inspired by his tamariki, Ian has set out to better understand his heritage, to learn te reo, and earlier this year, trekked the South Island’s Hollyford Track to connect with his Ngāi Tahu roots.

    Ian says this has been an incredibly transformational and enriching experience which has profoundly impacted his life, including his approach to wellbeing.

    Inspired by the next generation

    My journey back to my Māori roots really began with my kids. They’ve been my greatest teachers. As parents, we think it’s up to us to pass on knowledge, but we can learn so much from the younger generation. My boys, Flynn and Noah, inspired me to explore te reo Māori, tikanga Māori, and the spiritual aspects of our culture.

    It really kicked off when a wonderful Māori teacher, Hone Heke Rankin, came into our lives. Through Waka Ama and Kapa Haka, my boys connected to their heritage, and from there our family’s journey unfolded. It didn’t just reconnect me, but also my mother and wider whānau to our roots.

    This experience has reminded me how the younger generation can connect us to things we weren’t encouraged to explore when we were growing up. I grew up in a generation where connecting to my Māori heritage wasn’t encouraged and I now have a hunger to renew my sense of belonging.

    Returning to our roots

    My first marae visit to Ōnuku Marae in Banks Peninsula back in 2019, was an important moment. Growing up in the North Island, I didn’t have much contact with my Ngāi Tahu side. We weren’t discouraged from embracing our Māori heritage, but it wasn’t fostered either. Standing on the marae, surrounded by others from Ngāi Tahu, everything just made sense.

    From Ōnuku, our journey led us to Puketeraki, another marae near Dunedin, where my whānau continued to explore our whakapapa (ancestors). These experiences have brought our family closer to each other, to our ancestors, and to the journeys they took that have shaped our lives today.

    The power of whakapapa

    What I’ve learned is the strength that comes from knowing your whakapapa. It’s a reminder that you’re never alone. You belong to a long line of people, an extended whānau, and a wider iwi. This journey has grounded me in a way that I never fully understood before.

    In Māoridom, the concept of ‘whānau’ extends far beyond immediate family. It’s powerful to know that you have a network of support, through your iwi, hapū (subtribe), or marae. That’s one of the greatest lessons from this journey. 

    A new approach to wellness

    Before reconnecting with my Māori roots, I saw wellness in terms of mental and physical health. This journey has introduced me to the spiritual side of wellness, something I never appreciated before. It’s taught me patience and given me a long-term view of life. In Western culture, we often focus on short-term goals – what we want to achieve in one year, five years or ten years. But Māori culture encourages you to think beyond that, and to consider the impact on future generations. Now I think about how the actions I take today will affect my kids and their kids.

    This has changed how I approach everything – from my health and work to how I interact with people. I’ve learned to slow down, be patient, and focus on the bigger picture. 

    Embracing the journey

    For anyone looking to reconnect with their cultural roots, my advice is to start today. Life is busy, and it’s easy to stay in your comfort zone, but even the smallest step outside that zone can bring incredible rewards. The biggest challenge is finding the courage to begin.

    A tip that’s helped me is listening to Māori podcasts or Māori radio. I don’t speak te reo fluently yet, and we don’t use it at home all the time, but hearing the language even in the background helps me feel more connected and confident. You don’t need to learn every word, but immersing yourself in the sounds and rhythm of te reo can make a difference. 

    The legacy of connection

    When I think about the legacy I want to leave for future generations, it’s all about connection. I want my kids, and their kids, to understand the importance of whānau and whenua (land), and how those connections ground us. It’s about caring for the land so that it cares for us and ensuring that we pass on our culture and values to the next generation.

    But more than that, I want to leave them with the understanding that life is a journey. You don’t need to rush. Be patient and remember the rewards of this journey are not just for you, but for everyone around you. 

    A final message

    I’ve been so blessed by the support of my whānau and the people who have guided me on this journey. For anyone starting their own path, know that you’re not alone. There is so much support and encouragement out there, and the huge value of reconnecting with your culture makes it so worthwhile. The journey might be long, but it’s worth every step. 

    • Explore Content Hub
    • What is AIA Vitality?
    • Explore our Products
    • Get a quick quote
    • Talk to an adviser
      Talk to an Adviser
    • Apply online
    Ian Jones

    Article by: Ian Jones

    In a career that spanned some 11 years, Ian Jones played over 100 games for the mighty All Blacks – 79 of those test matches. At the time of his retirement, Ian was the second most capped All Black to have ever played. A true sporting legend, Ian is also someone that understands what it’s like to balance the struggle of health and wellbeing. Ian also finds time to give back to the community through Eddie's Meals.

    Disclaimer: The information in this article is general information only and is not intended as financial, medical, health, nutritional, tax or other advice. It does not take into account any individual’s personal situation or needs. You should consider obtaining professional advice from a financial adviser and/or tax specialist, or medical or health practitioner, in relation to your own circumstances and before acting on this information.


    This content is brought to you by AIA Vitality

    AIA Vitality is a personalised, health and wellbeing programme that supports you every day to make healthier lifestyle choices. Visit aiavitality.co.nz

    FOLLOW

    AIA NZ Tiktok

    You might like these

    22 June 2022

    How we connect with Matariki at AIA New Zealand

    AIA Vitality NZ - 3 min read


    People across Aotearoa will celebrate the Māori New Year as a public holiday for the very first time.

    21 November 2024

    How the act of giving as a community can have a huge impact

    Ian Jones - 3 min read


    Christmas is the season of goodwill, love, and most importantly, giving back to our community.

    18 September 2024

    Dean’s new chance at life after joining AIA Vitality

    AIA Vitality NZ - 3 min read


    Most people never get another chance at life – but for Dean Blair, that’s exactly what happened.
    Contact Us

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon-Fri 8:30am - 5:30pm

    Postal address

    AIA New Zealand Limited
    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon - Fri 8:30am - 5:30pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
    View all contact options
    Company

    About AIA New Zealand

    Careers

    News and Press

    Our Policies & Code of Conduct​

    Our Financial Strength

    Environmental Social Governance

    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Vist AIA.com to learn more about AIA Group.
    Quick Links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our Products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice

    Company
    About AIA New Zealand
    Careers
    News and Press
    Our Policies & Code of Conduct​
    Our Financial Strength
    Environmental Social Governance
    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Visit AIA.com to learn more about AIA Group.
    Quick links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice


    Copyright © 2025, AIA New Zealand Limited (Company Registration No: 352806), and its affiliates and subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy | Duty of Disclosure
    Thank you

    Thanks for getting in touch.

    We will be in contact as soon as we can.

    Did you know, with an eligible policy you can view, claim and update your insurance with MyAIA? Find out more