Skip to main content
  • Adviser
    • Adviser
    • Get Advice
    • Home Loans
    • Contact Us
    • MyAIA
  • Search
  • Home
  • AIA Insurance
    • Life Insurance
    • Health Insurance
    • Trauma Insurance
    • Total Permanent Disablement
    • Income Protection Insurance
    • AIA Starter Plans
    • Specified Accidental Injury Cover
    • Business Insurance
    • Corporate Solutions
    • Rural Insurance
  • AIA Vitality
    • AIA Vitality Simulator
    • AIA Vitality Premium Flex Explained
    • How to earn points
    • Benefits & Rewards
    • Physical activity points explained
    • Sprint to Silver
    • Content Hub
    • AIA Vitality Starter
  • Make a Claim
    • Health insurance claims
    • Life insurance claims
    • Income protection insurance claims
    • Trauma insurance claims
    • AIA CLAIMS 360 CARE
    • Corporate Solutions - Making a Claim
  • About AIA
    • Our Leadership Team
    • Careers
    • Media Centre
    • AIA Thrive
    • Sustainability
    • Charity Partners
    • Becoming an Adviser with AIA New Zealand
  • Help & Support
    • My AIA
    • Update your contact details
    • Contact AIA
    • Frequently asked questions
    • Product Updates and Policy Wordings
    • Consumers Price Index (CPI)
    • NEW TO NEW ZEALAND
    • Vulnerable Customers Support
    • Investment Products
    • Complaints
  • Get Advice
  • Home Loans
  • MyAIA
Menu
  • Adviser
  • Get Advice
  • Home Loans
  • Contact Us
  • MyAIA
AIA New Zealand AIA New Zealand
  • AIA Insurance

    Our insurance products

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    • offers Our latest offers
    • discount Multi-Benefit Discount

    For Individuals

    For Business

    • Life Insurance

      Lump sum payment if you were to pass away or are diagnosed with a terminal illness.

    • Health Insurance

      Choose from private health insurance or specialised cancer insurance.

    • Trauma Insurance

      Financial support if you or your child become seriously ill or injured.

    • Total Permanent Disablement

      Lump sum payment if you become permanently disabled and are unable to work.

    • Income Protection Insurance

      Income protection insurance provides financial support if you can't work due to an accident or illness.

    • AIA Starter Plans

      Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.

    • Specified Accidental Injury Cover

      Lump sum payment if you have an accident and suffer one of the covered injuries.

    • Business Insurance

      Protection for business owners if a key person becomes seriously ill, is injured, or dies.

    • Corporate Solutions

      Providing cost effective and comprehensive corporate group insurance for your employees.

    • Rural Insurance

      Financial support if a key person of your farm becomes seriously ill, injured or passes away.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • AIA Vitality Simulator

      An interactive tool to help you calculate the benefits and rewards of AIA Vitality.

    • AIA Vitality Premium Flex Explained

      Learn how you can save on insurance with AIA Vitality.

    • How to earn points

      Start earning points for getting to know and improve your health today!

    • Benefits & Rewards

      Learn more about the amazing benefits, discounts and rewards you'll have access to with AIA Vitality.

    • Physical activity points explained

      Learn how you can earn up to 15,000 points and $260 a year in Active Rewards.

    • Sprint to Silver

      Find out how you can earn 25 Airpoints Dollars or $25 Woolworths vouchers.

    • Content Hub

      Your go to for science-backed health and wellbeing inspiration and advice.

    • AIA Vitality Starter

      Entry level membership automatically included with all AIA Starter Plans.

  • Make a Claim

    Make a Claim

    Get help with making a claim.

    • Health insurance claims

      Make a health insurance claim.

    • Life insurance claims

      Make a life insurance claim.

    • Income protection insurance claims

      Make an income protection or mortgage and income protection insurance claim.

    • Trauma insurance claims

      Make a Critical Illness, Critical Conditions, Progressive Care, Living Assurance or other trauma insurance claim.

    • AIA CLAIMS 360 CARE

      A personalised end to end claims experience when support matters the most.

    • Corporate Solutions - Making a Claim

      Get help with making a claim.

  • About AIA

    About AIA

    AIA Group is one of the largest life insurers in the world, with a presence in 18 markets across Asia Pacific. AIA New Zealand Limited is part of the AIA Group and has been providing insurance to New Zealanders since 1981.

    AIA New Zealand

    • Our Leadership Team

      Get to know our Board of Directors and Executive Team

    • Careers

      Explore opportunities to work at AIA

    • Media Centre

      The latest news from AIA New Zealand

    • AIA Thrive

      AIA Thrive is a network of qualified, experienced advisers helping New Zealanders plan well, so they can live well.

    • Sustainability

      AIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.

    • Charity Partners

      Committed to making a difference in New Zealand with our AIA Vitality Charity partners.

    • Becoming an Adviser with AIA New Zealand

      All you need to know about applying to distribute our products.

    • Code of Conduct​ & Procedures

      AIA is committed to continuously improving conduct, culture and customer outcomes.

  • Help & Support

    Help & Support

    We're here to help! Check out our quick links and digital tools. Still have a question? Get in touch via Live Chat.

    Contact AIA

    Quick Links

    Understanding your policy

    Other useful information

    • My AIA

      View, claim and update your insurance with MyAIA.

    • Update your contact details

      Use this form to update your phone number, email and postal address if you don’t have access to MyAIA.

    • Contact AIA

      Have a question? We’re here to help. Phone, send us a message, or Live Chat during business hours.

    • Frequently asked questions

      Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.

    • Product Updates and Policy Wordings

      Product updates, enhancements and policy wordings for current and closed AIA or Sovereign policies.

    • Consumers Price Index (CPI)

      Find out more about CPI indexation and how it may affect your insurance cover.

    • NEW TO NEW ZEALAND

      Helpful advice if you have recently arrived, or are considering moving to New Zealand.

    • Vulnerable Customers Support

      A list of some of the services available in New Zealand that offer support, information and help.

    • Investment Products

      The latest AIA investment performance information, as well as a list of closed and terminated investment products.

    • Complaints

      If you have a complaint, we’ll do our best to resolve the situation.

  • Search
  • Contact Us
    • Log in to MyAIA

      View, claim and update your insurance

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Chat with us

      Available Mon-Fri, 8:30am to 5:30pm

    • Call Us

      0800 500 108 - Mon-Fri, 8:30am to 5:30pm

Think Well
Prev
Contact Us
Talk to an Adviser
Back to Top
  • {{title}}

    {{label}}
  • Dame Valerie Adams and Scotty Stevenson
    The Upside

    What is The Upside

    The Upside is a new TV and podcast series which offers meaningful, revealing, inspiring and hopefully helpful conversations with six well-known New Zealanders who have been through some mentally tough times – and are now back on the up.

    Hosted by sports broadcaster and writer Scotty Stevenson, we hear from renowned Kiwis - Television and radio personality Jason Gunn, Detective Inspector Scott Beard, presenter and comedian Hayley Sproull, legendary All Blacks coach Sir Graham Henry, transgender artist and filmmaker Awa Puna and Olympic great Dame Valerie Adams – who share very different but equally inspiring stories about the challenges they have overcome, and the impacts this has had on their mental wellbeing.

    Watch The Upside episodes

    ‘The Upside’ contains conversations around mental health and material that some people may find distressing. If you need help please contact Lifeline on 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP) or Youthline on 0800 376 633, free text 234 or chat online at youthline.co.nz. This is not intended as medical advice. If you are concerned about your health, you should contact a medical professional.

    Jason Gunn

    03 April 2024

    Surviving a heart attack left popular TV presenter Jason Gunn contemplating what success really looked like. He tells Scotty how that question led to major changes in his life – but not in ways you’d expect.

    Dame Valerie Adams

    03 April 2024

    Adapting to life after competitive sport has presented new challenges for Olympic great Dame Valerie Adams. From taking on new roles, balancing motherhood, to getting comfortable with being uncomfortable, Dame Valerie shares how she juggles it all – while protecting her wellbeing.

    Hayley Sproull

    03 April 2024

    Presenter and comedian Hayley Sproull tells Scotty about dealing with a life-long medical condition and anxiety – and having a panic attack on the set of one of New Zealand’s favourite shows.

    Awa Puna

    03 April 2024

    Growing up, trans actress Awa Puna felt different from everyone else, was bullied and attempted suicide. She talks about how going public through art and acting helped her deal with the private pain – and show others they weren’t alone.

    Sir Graham Henry

    03 April 2024

    Coaching the All Blacks to Rugby World Cup glory cemented Sir Graham Henry as a household name. But he reveals how, behind closed doors, a special relationship has helped him get through lows, vitriol, and depression over the years.

    Scott Beard

    03 April 2024

    Detective Inspector Scott Beard explains how years of solving high-profile crimes had a snowballing effect on his mental health – not to mention three major cancer diagnoses. How has community sport helped him cope?

    Disclaimer: The views and opinions expressed in these interviews are those of the interviewer/interviewee and do not reflect the views of, and cannot be attributed to, AIA or any other party.

    Supporting The Upside and mental wellbeing

    As one of New Zealand’s leading life and health insurers, AIA’s purpose is to help New Zealanders to live Healthier, Longer, Better Lives. We’re committed to supporting all Kiwis to take small steps to improve their health and wellbeing, whether it’s through physical exercise, eating better, planning more, or ways to improve their mental wellbeing. 

    We proudly partnered with TVNZ to produce The Upside as we understand first-hand the importance of mental wellness for overall health and wellbeing, with around a quarter of all AIA NZ income protection claims due to poor mental health. Through The Upside we hope to encourage open conversations about mental wellbeing, and show that New Zealander’s from all walks of life can go through tough times - and get back on the up.

    25 March 2024

    Ian Jones: The strength of community and the power of the haka

    AIA Vitality NZ - 3 min read


    As an integral member of the rugby community, Ian has seen firsthand the profound impact that unity and camaraderie can have on wellbeing.

    05 April 2024

    Dame Valerie's approach to parenting a child with autism

    AIA Vitality NZ - 3 min read


    AIA Vitality Ambassador, Dame Valerie Adams, shares her approach to parenting a child with autism, and her perspective on neurodiversity for Autism Awareness Month.

    12 June 2023

    Ian's five tips for mental and physical health this week

    AIA Vitality NZ - 3 min read


    AIA Vitality Ambassador Ian Jones shares his health journey, and the important connection between physical and mental health.

    This inspirational content is brought to you by AIA Vitality

    AIA Vitality

    AIA Vitality is a science-backed health and wellbeing programme that supports you every day to make healthy choices. It helps you get to know your health, provides tools to improve it and offers great rewards to keep you motivated on your journey to a healthier you.

    Know your health

    Know your health

    Better understand your health with our network of experts.

    Improve your health

    Improve your health

    Get access to the tools you need to improve your health.

    Enjoy the rewards

    Enjoy the rewards

    Access amazing discounts and offers.

    Contact Us

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon-Fri 8:30am - 5:30pm

    Postal address

    AIA New Zealand Limited
    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon - Fri 8:30am - 5:30pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
    View all contact options
    Company

    About AIA New Zealand

    Careers

    News and Press

    Our Policies & Code of Conduct​

    Our Financial Strength

    Environmental Social Governance

    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Vist AIA.com to learn more about AIA Group.
    Quick Links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our Products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice

    Company
    About AIA New Zealand
    Careers
    News and Press
    Our Policies & Code of Conduct​
    Our Financial Strength
    Environmental Social Governance
    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Visit AIA.com to learn more about AIA Group.
    Quick links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice


    Copyright © 2025, AIA New Zealand Limited (Company Registration No: 352806), and its affiliates and subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy | Duty of Disclosure
    Thank you

    Thanks for getting in touch.

    We will be in contact as soon as we can.

    Did you know, with an eligible policy you can view, claim and update your insurance with MyAIA? Find out more