Skip to main content
  • Adviser
    • Adviser
    • Get Advice
    • Home Loans
    • Contact Us
    • MyAIA
  • Search
  • Home
  • AIA Insurance
    • Life Insurance
    • Health Insurance
    • Trauma Insurance
    • Total Permanent Disablement
    • Income Protection Insurance
    • AIA Starter Plans
    • Specified Accidental Injury Cover
    • Business Insurance
    • Corporate Solutions
    • Rural Insurance
  • AIA Vitality
    • AIA Vitality Simulator
    • AIA Vitality Premium Flex Explained
    • How to earn points
    • Benefits & Rewards
    • Physical activity points explained
    • Sprint to Silver
    • Content Hub
    • AIA Vitality Starter
  • Make a Claim
    • Health insurance claims
    • Life insurance claims
    • Income protection insurance claims
    • Trauma insurance claims
    • AIA CLAIMS 360 CARE
    • Corporate Solutions - Making a Claim
  • About AIA
    • Our Leadership Team
    • Careers
    • Media Centre
    • AIA Thrive
    • Sustainability
    • Charity Partners
    • Becoming an Adviser with AIA New Zealand
  • Help & Support
    • My AIA
    • Update your contact details
    • Contact AIA
    • Frequently asked questions
    • Product Updates and Policy Wordings
    • Consumers Price Index (CPI)
    • NEW TO NEW ZEALAND
    • Vulnerable Customers Support
    • Investment Products
    • Complaints
  • Get Advice
  • Home Loans
  • MyAIA
Menu
  • Adviser
  • Get Advice
  • Home Loans
  • Contact Us
  • MyAIA
AIA New Zealand AIA New Zealand
  • AIA Insurance

    Our insurance products

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    • offers Our latest offers
    • discount Multi-Benefit Discount

    For Individuals

    For Business

    • Life Insurance

      Lump sum payment if you were to pass away or are diagnosed with a terminal illness.

    • Health Insurance

      Choose from private health insurance or specialised cancer insurance.

    • Trauma Insurance

      Financial support if you or your child become seriously ill or injured.

    • Total Permanent Disablement

      Lump sum payment if you become permanently disabled and are unable to work.

    • Income Protection Insurance

      Income protection insurance provides financial support if you can't work due to an accident or illness.

    • AIA Starter Plans

      Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.

    • Specified Accidental Injury Cover

      Lump sum payment if you have an accident and suffer one of the covered injuries.

    • Business Insurance

      Protection for business owners if a key person becomes seriously ill, is injured, or dies.

    • Corporate Solutions

      Providing cost effective and comprehensive corporate group insurance for your employees.

    • Rural Insurance

      Financial support if a key person of your farm becomes seriously ill, injured or passes away.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • AIA Vitality Simulator

      An interactive tool to help you calculate the benefits and rewards of AIA Vitality.

    • AIA Vitality Premium Flex Explained

      Learn how you can save on insurance with AIA Vitality.

    • How to earn points

      Start earning points for getting to know and improve your health today!

    • Benefits & Rewards

      Learn more about the amazing benefits, discounts and rewards you'll have access to with AIA Vitality.

    • Physical activity points explained

      Learn how you can earn up to 15,000 points and $260 a year in Active Rewards.

    • Sprint to Silver

      Find out how you can earn 25 Airpoints Dollars or $25 Woolworths vouchers.

    • Content Hub

      Your go to for science-backed health and wellbeing inspiration and advice.

    • AIA Vitality Starter

      Entry level membership automatically included with all AIA Starter Plans.

  • Make a Claim

    Make a Claim

    Get help with making a claim.

    • Health insurance claims

      Make a health insurance claim.

    • Life insurance claims

      Make a life insurance claim.

    • Income protection insurance claims

      Make an income protection or mortgage and income protection insurance claim.

    • Trauma insurance claims

      Make a Critical Illness, Critical Conditions, Progressive Care, Living Assurance or other trauma insurance claim.

    • AIA CLAIMS 360 CARE

      A personalised end to end claims experience when support matters the most.

    • Corporate Solutions - Making a Claim

      Get help with making a claim.

  • About AIA

    About AIA

    AIA Group is one of the largest life insurers in the world, with a presence in 18 markets across Asia Pacific. AIA New Zealand Limited is part of the AIA Group and has been providing insurance to New Zealanders since 1981.

    AIA New Zealand

    • Our Leadership Team

      Get to know our Board of Directors and Executive Team

    • Careers

      Explore opportunities to work at AIA

    • Media Centre

      The latest news from AIA New Zealand

    • AIA Thrive

      AIA Thrive is a network of qualified, experienced advisers helping New Zealanders plan well, so they can live well.

    • Sustainability

      AIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.

    • Charity Partners

      Committed to making a difference in New Zealand with our AIA Vitality Charity partners.

    • Becoming an Adviser with AIA New Zealand

      All you need to know about applying to distribute our products.

    • Code of Conduct​ & Procedures

      AIA is committed to continuously improving conduct, culture and customer outcomes.

  • Help & Support

    Help & Support

    We're here to help! Check out our quick links and digital tools. Still have a question? Get in touch via Live Chat.

    Contact AIA

    Quick Links

    Understanding your policy

    Other useful information

    • My AIA

      View, claim and update your insurance with MyAIA.

    • Update your contact details

      Use this form to update your phone number, email and postal address if you don’t have access to MyAIA.

    • Contact AIA

      Have a question? We’re here to help. Phone, send us a message, or Live Chat during business hours.

    • Frequently asked questions

      Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.

    • Product Updates and Policy Wordings

      Product updates, enhancements and policy wordings for current and closed AIA or Sovereign policies.

    • Consumers Price Index (CPI)

      Find out more about CPI indexation and how it may affect your insurance cover.

    • NEW TO NEW ZEALAND

      Helpful advice if you have recently arrived, or are considering moving to New Zealand.

    • Vulnerable Customers Support

      A list of some of the services available in New Zealand that offer support, information and help.

    • Investment Products

      The latest AIA investment performance information, as well as a list of closed and terminated investment products.

    • Complaints

      If you have a complaint, we’ll do our best to resolve the situation.

  • Search
  • Contact Us
    • Log in to MyAIA

      View, claim and update your insurance

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Chat with us

      Available Mon-Fri, 8:30am to 5:30pm

    • Call Us

      0800 500 108 - Mon-Fri, 8:30am to 5:30pm

Think Well
Prev | Next
Contact Us
Talk to an Adviser
Back to Top
  • {{title}}

    {{label}}
  • WellBeings: Dame Valerie Adams talks to Dominic Bowden about defying the status quo

    WellBeings - 3 min read

    16 November 2022

    Better Lives with AIA VitalityBetter Lives with AIA Vitality
    • Inspirational
    • Mental Wellbeing

    To stay at the top of your game in any sport for 22 years is one thing, but to consistently challenge the status quo is another. Having dominated on both fronts throughout her life, the latter is where Dame Valerie Adams is redirecting her energy after retiring from professional athletics earlier this year.

    AIA Vitality Ambassador Dame Valerie Adams

    When she was an up-and-coming athlete, she said that it was challenging trying to fit in. Girls that looked like her were not the norm in the world of track and field, and she was told that she should go and play basketball. This never felt truer than the moment she appeared at the Beijing Olympic Games in 2004. Shot put had long been an event dominated by women from Russia and Germany, and so the appearance of a Kiwi Tongan girl from South Auckland was unusual.

    Any preconceived ideas were shattered about her place on the field when Adams took home gold at her second Olympic Games in 2008. It wasn’t just a breakthrough moment for shot put or for her career, Dame Valerie’s gold was the first Olympic gold medal in track and field for New Zealand since John Walker won the 1500-meter race in 1976.

    There’s a certain methodology to the way that she operates, and hard work is at the heart of it. This is something that becomes apparent during her very candid and insightful conversation with Dominic Bowden on the WellBeings podcast recorded in the lead up to the launch of her new film, More Than Gold (currently in cinemas nationwide). Adams is the first Kiwi to be featured on WellBeings, where Dominic speaks to global thought leaders and changemakers who are redefining the way we think about looking after ourselves.

    In the podcast, Dame Valerie says, “There are so many Valerie Adams’ out there. It’s about them being prepared to put in the work. If it were easy, there’d be a lot more gold medallists.” She also credits her success to the fact that she was doing it for her late mum, who passed away when she was only 15 years old. At such a young age, she found that fire that fuels her on the world stage in a desire to honour her beloved mother by seeing how far she could take her natural abilities and potential. Training, she says, was how she processed her grief.

    Dame Valerie believes that there are choices that you make, and the passing of her mum could have been the first of many opportunities to tap out and become part of the status quo, but she chose a different life, one that wouldn’t have been considered ’normal’ where she came from. “If you want things to be different, you do have the power to change it,” she says.

    In the same breath, she is so proud of her heritage. “It’s important for me that I stay true to where I came from. I still remember where I came from, where I am now, and I’m grateful and appreciative”. This is what has taken her full circle and back to her roots where she is now fully immersed in helping to change things within her community.

    In the podcast she opens up to Dominic about the moment when she found out that her little boy, Kepaleli, had type 1 diabetes and how that forced her and her family to make changes to support his new journey

    While type 1 diabetes is caused by a combination of genetic and environmental factors, type 2 diabetes is impacted by poor diet and lack of exercise and has taken the lives of many of her loved ones; so much so that she says it feels like it’s become the norm amongst her family and their community to get diabetes eventually, and many people joke about it as a way of outwardly coping with the fact that they’ve also been affected by the disease.

    The way forward, she says, is not by telling people what they can and can’t eat. She says, “I don’t know if you like being told what to do, Dom, [but] I certainly don’t. I especially don’t want to be told how to eat. Food brings families together. It’s not about restriction, it's about the tools”. She goes on to explain that it’s so much about community support – coming at things from a non-judgemental place and changing people’s mindsets around it being OK to not be OK. “I’m hoping a light switch goes off now to make changes”. How do we make those changes in the country? She believes that it starts with being more supportive and encouraging of each other, something us New Zealanders aren’t always known for.

    One of the darkest moments in her career, Dame Valerie recalls, was during the London Olympics in 2012. She had won a silver but had been expected to win gold. The media and newspapers were tearing her apart for letting down the nation.. Only seven days later, her silver turned to gold, and she was made a national hero when her Belarusian rival was stripped of her title for using banned steroids. But the impact of that initial criticism has stayed with her.

    Now a mother, Dame Valerie says she does worry about this kind of pressure that comes at every kid because of social media. She says that all we can do is lead by example and show our kids that we don’t need to worry about what other people think. 

    She did just that when people were saying that she couldn’t compete after having children. “My goal in Tokyo was to win a medal, I didn’t care what colour, but I had two kids… who had ruined my body, but I wanted that last say. I had already been written off before I even started on that journey, and I thought, screw you.” Once again, she didn’t listen to the noise, but dug deep into her belief in herself. Being up there on the podium, in Tokyo with a photo of her kids and holding up her bronze medal “was the best feeling of my life,” she says,

    “I felt like I’d won a gold medal, just because of the journey it took to get here. Right through from the diagnosis of my son, the pandemic, to right here in Tokyo. My fourth Olympic medal for my country was my most amazing.” This is what she is most proud of and wants other female athletes to see. She says that, “You can have it all. You can be a mum and an athlete and have a career.” 

    Dame Valerie Adams has been up against the odds more than a few times, and from this very candid and insightful conversation with her, here are eight key things to remember about defying expectations:

    1. If you want it, go get it. Where you come from does not define you. 
    2. Remember where you came from but know that you have the power to choose your own life. You always have a choice.
    3. When something big happens in your life, “How you act in that moment will define who you will become.”
    4. Just because you don’t look like the others, doesn’t mean you don’t deserve to be there.
    5. “Get rid of the judgment. Be the solution. For instance, ‘Do you need a buddy to walk with today?’ Just be that friend, be that person.”
    6. Be encouraging and supportive of each other. That’s how we will make real change.
    7. Everyone else can write you off before you write yourself off. 
    8. “You can have it all. You can be a mum and an athlete and have a career.”
    Listen to the full conversation with Dominic Bowden here
    WellBeings

    Through conversations with some of the world’s most famous faces in the field, WellBeings explores the ‘science of feeling good’. Through a series of Podcasts and articles, we’ll learn together the simple practices that can help us all thrive, backed 100% by science.

    Its about building a community for people to connect and find ways to GROW through this experience, not just GO through it.

    Check out the full content series!


    Dominic Bowden

    Article by: Dominic Bowden

    Stepping away from TV I felt rudderless, without a strong purpose. I realised I’d put a lot of my physical and mental health on the side, I was driven and ambitious to get ahead in both NZ and America but it was all external. I decided to put the focus on the internal, do a little “ME-search". Yes change does require effort but it doesn’t have to be hard. Little by little we can ALL acquire the skills to do BIG things, no matter what our age and most importantly make lasting and meaningful change in our lives.

    Disclaimer: The information in this article is general information only and is not intended as financial, medical, health, nutritional, tax or other advice. It does not take into account any individual’s personal situation or needs. You should consider obtaining professional advice from a financial adviser and/or tax specialist, or medical or health practitioner, in relation to your own circumstances and before acting on this information.


    This content is brought to you by AIA Vitality

    AIA Vitality is a personalised, health and wellbeing programme that supports you every day to make healthier lifestyle choices. Visit aiavitality.co.nz

    FOLLOW

    AIA NZ Tiktok
    • Explore Content Hub
    • What is AIA Vitality?
    • Explore our Products
    • Get a quick quote
    • Talk to an adviser
      Talk to an Adviser
    • Apply online

    You might like these

    Easter family-friendly recipes from Woolworths

    Woolworths - 5 min read


    From breakfast right through to dessert, we’ve got you covered this Easter with these delicious family-friendly recipes to try.

    30 September 2022

    WellBeings: Dominic talks to Johann Hari about inattention

    WellBeings - 3 min read


    It's fair to say we live in the most distracted time in human history. It’s meant that our ability to focus on anything has become somewhat of a lost art.

    18 May 2022

    Mental preparation helped me tap into my inner strength

    AIA Vitality NZ - 4 min read


    Dame Valerie Adams shares how she copes with challenges faced when competing through a special technique.
    Contact Us

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon-Fri 8:30am - 5:30pm

    Postal address

    AIA New Zealand Limited
    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon - Fri 8:30am - 5:30pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
    View all contact options
    Company

    About AIA New Zealand

    Careers

    News and Press

    Our Policies & Code of Conduct​

    Our Financial Strength

    Environmental Social Governance

    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Vist AIA.com to learn more about AIA Group.
    Quick Links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our Products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice

    Company
    About AIA New Zealand
    Careers
    News and Press
    Our Policies & Code of Conduct​
    Our Financial Strength
    Environmental Social Governance
    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Visit AIA.com to learn more about AIA Group.
    Quick links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice


    Copyright © 2025, AIA New Zealand Limited (Company Registration No: 352806), and its affiliates and subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy | Duty of Disclosure
    Thank you

    Thanks for getting in touch.

    We will be in contact as soon as we can.

    Did you know, with an eligible policy you can view, claim and update your insurance with MyAIA? Find out more