Skip to main content
  • Adviser
    • Adviser
    • Get Advice
    • Home Loans
    • Contact Us
    • MyAIA
  • Search
  • Home
  • AIA Insurance
    • Life Insurance
    • Health Insurance
    • Trauma Insurance
    • Total Permanent Disablement
    • Income Protection Insurance
    • AIA Starter Plans
    • Specified Accidental Injury Cover
    • Business Insurance
    • Corporate Solutions
    • Rural Insurance
  • AIA Vitality
    • AIA Vitality Simulator
    • AIA Vitality Premium Flex Explained
    • How to earn points
    • Benefits & Rewards
    • Physical activity points explained
    • Sprint to Silver
    • Content Hub
    • AIA Vitality Starter
  • Make a Claim
    • Health insurance claims
    • Life insurance claims
    • Income protection insurance claims
    • Trauma insurance claims
    • AIA CLAIMS 360 CARE
    • Corporate Solutions - Making a Claim
  • About AIA
    • Our Leadership Team
    • Careers
    • Media Centre
    • AIA Thrive
    • Sustainability
    • Charity Partners
    • Becoming an Adviser with AIA New Zealand
  • Help & Support
    • My AIA
    • Update your contact details
    • Contact AIA
    • Frequently asked questions
    • Product Updates and Policy Wordings
    • Consumers Price Index (CPI)
    • NEW TO NEW ZEALAND
    • Vulnerable Customers Support
    • Investment Products
    • Complaints
  • Get Advice
  • Home Loans
  • MyAIA
Menu
  • Adviser
  • Get Advice
  • Home Loans
  • Contact Us
  • MyAIA
AIA New Zealand AIA New Zealand
  • AIA Insurance

    Our insurance products

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    • offers Our latest offers
    • discount Multi-Benefit Discount

    For Individuals

    For Business

    • Life Insurance

      Lump sum payment if you were to pass away or are diagnosed with a terminal illness.

    • Health Insurance

      Choose from private health insurance or specialised cancer insurance.

    • Trauma Insurance

      Financial support if you or your child become seriously ill or injured.

    • Total Permanent Disablement

      Lump sum payment if you become permanently disabled and are unable to work.

    • Income Protection Insurance

      Income protection insurance provides financial support if you can't work due to an accident or illness.

    • AIA Starter Plans

      Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.

    • Specified Accidental Injury Cover

      Lump sum payment if you have an accident and suffer one of the covered injuries.

    • Business Insurance

      Protection for business owners if a key person becomes seriously ill, is injured, or dies.

    • Corporate Solutions

      Providing cost effective and comprehensive corporate group insurance for your employees.

    • Rural Insurance

      Financial support if a key person of your farm becomes seriously ill, injured or passes away.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • AIA Vitality Simulator

      An interactive tool to help you calculate the benefits and rewards of AIA Vitality.

    • AIA Vitality Premium Flex Explained

      Learn how you can save on insurance with AIA Vitality.

    • How to earn points

      Start earning points for getting to know and improve your health today!

    • Benefits & Rewards

      Learn more about the amazing benefits, discounts and rewards you'll have access to with AIA Vitality.

    • Physical activity points explained

      Learn how you can earn up to 15,000 points and $260 a year in Active Rewards.

    • Sprint to Silver

      Find out how you can earn 25 Airpoints Dollars or $25 Woolworths vouchers.

    • Content Hub

      Your go to for science-backed health and wellbeing inspiration and advice.

    • AIA Vitality Starter

      Entry level membership automatically included with all AIA Starter Plans.

  • Make a Claim

    Make a Claim

    Get help with making a claim.

    • Health insurance claims

      Make a health insurance claim.

    • Life insurance claims

      Make a life insurance claim.

    • Income protection insurance claims

      Make an income protection or mortgage and income protection insurance claim.

    • Trauma insurance claims

      Make a Critical Illness, Critical Conditions, Progressive Care, Living Assurance or other trauma insurance claim.

    • AIA CLAIMS 360 CARE

      A personalised end to end claims experience when support matters the most.

    • Corporate Solutions - Making a Claim

      Get help with making a claim.

  • About AIA

    About AIA

    AIA Group is one of the largest life insurers in the world, with a presence in 18 markets across Asia Pacific. AIA New Zealand Limited is part of the AIA Group and has been providing insurance to New Zealanders since 1981.

    AIA New Zealand

    • Our Leadership Team

      Get to know our Board of Directors and Executive Team

    • Careers

      Explore opportunities to work at AIA

    • Media Centre

      The latest news from AIA New Zealand

    • AIA Thrive

      AIA Thrive is a network of qualified, experienced advisers helping New Zealanders plan well, so they can live well.

    • Sustainability

      AIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.

    • Charity Partners

      Committed to making a difference in New Zealand with our AIA Vitality Charity partners.

    • Becoming an Adviser with AIA New Zealand

      All you need to know about applying to distribute our products.

    • Code of Conduct​ & Procedures

      AIA is committed to continuously improving conduct, culture and customer outcomes.

  • Help & Support

    Help & Support

    We're here to help! Check out our quick links and digital tools. Still have a question? Get in touch via Live Chat.

    Contact AIA

    Quick Links

    Understanding your policy

    Other useful information

    • My AIA

      View, claim and update your insurance with MyAIA.

    • Update your contact details

      Use this form to update your phone number, email and postal address if you don’t have access to MyAIA.

    • Contact AIA

      Have a question? We’re here to help. Phone, send us a message, or Live Chat during business hours.

    • Frequently asked questions

      Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.

    • Product Updates and Policy Wordings

      Product updates, enhancements and policy wordings for current and closed AIA or Sovereign policies.

    • Consumers Price Index (CPI)

      Find out more about CPI indexation and how it may affect your insurance cover.

    • NEW TO NEW ZEALAND

      Helpful advice if you have recently arrived, or are considering moving to New Zealand.

    • Vulnerable Customers Support

      A list of some of the services available in New Zealand that offer support, information and help.

    • Investment Products

      The latest AIA investment performance information, as well as a list of closed and terminated investment products.

    • Complaints

      If you have a complaint, we’ll do our best to resolve the situation.

  • Search
  • Contact Us
    • Log in to MyAIA

      View, claim and update your insurance

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Chat with us

      Available Mon-Fri, 8:30am to 5:30pm

    • Call Us

      0800 500 108 - Mon-Fri, 8:30am to 5:30pm

Benefits & Rewards
Next
Contact Us
Talk to an Adviser
Back to Top
  • {{title}}

    {{label}}
  • Have a rewarding summer with AIA Vitality

    Have a rewarding year with AIA Vitality

    While you are getting out and about this year, make the most of your AIA Vitality benefits and rewards.

    Are you making the most of your AIA Vitality?

    It’s time to make the most of every moment! While you’re out enjoying all the country has to offer, don’t forget to take full advantage of your AIA Vitality membership. Unlock amazing benefits, discounts and rewards that’ll save you money and keep you motivated, whether you’re just starting your fitness journey or crushing your wellbeing goals. These great offers are here to help you stay on track while rewarding you for it.   

    Let’s make this your healthiest, happiest year yet!

    Download on the App Store
    Get it on Google Play
    A person getting a massage

    Let AIA Vitality help make your Mother's Day

    Get up to 50% off endota, plus be in to win 1 of 3 prizes worth up to $330 when you purchase before May 31. Gift Cards can be used on nourishing skincare and wellness products, and/or in-spa treatments, including facials and massage. Make Mother's day relaxing with endota.

    T&Cs Apply. 

     

    Learn more

    Receive up to 40% off New Balance products for a limited time only

    Chase your goals and get up to 25% off selected New Balance products

    Get 25% off selected New Balance* footwear, apparel and accessories. Let New Balance fuel your movement with items designed for staying active and comfortable. Offer available on selected New Balance gear.
    T&Cs apply for more details see the AIA Vitality app

     

    Redeem via the rewards section of your AIA Vitality app.

    A couple enjoying the outdoors

    Turn your steps and healthy choices into Airpoints Dollars™

    Earn Airpoints Dollars™ by making healthier choices, like getting your AIA Vitality Health Check, tracking your sleep or reaching your weekly physical activity targets. With 560 Airpoints Dollars available to earn each membership year, it has never been a better time to start.

    T&Cs apply, for more details see the AIA Vitality app.

     

    Learn More

    A couple jogging on the beach

    Let your activities earn you up to $260 in Active Rewards

    Whether you’re hiking, biking or running, every activity you take can bring you closer to great rewards. From Woolworths, to HOYTS, Harvey Norman, iTunes and more, turn your physical activity into gift cards, or donations for one of our charity partners. Hit your weekly target and you can redeem a $5 Active Rewards voucher of your choice!  

    T&Cs apply, for more details see the AIA Vitality app.

     

    Learn More

    Garmin

    Get moving with Garmin

    Whether you’re a seasoned athlete or just starting your fitness journey Garmin has a device that will suit you.
    As an AIA Vitality member, you can get up to 25% off selected wearable devices, plus for a limited time new customers can get a $250 Garmin voucher when you attach and activate AIA Vitality on a new eligible insurance policy. T&Cs apply 

     

    Learn more

    People rowing in a gym

    Unlock your potential and save on your gym membership

    Take your fitness to the next level with up to 50% off a Les Mills gym membership (via discount + cashback), 20% off a Jetts Fitness gym membership or get your first 6 weeks free on a Snap Fitness gym membership. Choose the gym that fits your lifestyle and unlock your full potential this year!
    T&Cs apply.

     

    Learn more

    A person gets their blood pressure check in a pharmacy

    Complete an AIA Vitality Health Check and earn up to 10,000 points

    Your best season starts now! Hit refresh on your health and wellbeing and prioritise your health with a free* check-up and earn up to 10,000 AIA Vitality Points at participating Unichem or Life Pharmacies. Understanding your overall health and wellbeing gives you insight to make smarter choices and stay on top of your health. Get peace of mind and set yourself up for a year of vitality and fun! T&Cs apply, for more details see the AIA Vitality app.

     

    Learn More

    A person prepares healthy food in the kitchen

    Get your nutrition plan sorted with up to 80% off Mission Nutrition

    Feel your best all year long with up to 80% off* nutrition consultations from Mission Nutrition. Now’s the perfect time to get expert nutrition advice tailored to your goals. Whether you’re fueling for workouts or simply want to eat healthier, the Mission Nutrition team is here to help you achieve your goals without breaking the bank. In addition, you can earn up to 2,500 AIA Vitality points. *T&Cs apply, for more details see the AIA Vitality app.

     

    Redeem via the rewards section of your AIA Vitality app.

    BE INSPIRED TO LIVE HEALTHIER

    The AIA Vitality Content Hub is your go-to for science-backed inspiration and advice. With curated articles, tips, recipes, videos and so much more, the AIA Vitality Content Hub encourages and motivates you to make healthier lifestyle choices.

    Woman stretching - Garmin Watch

    21 May 2025

    Garmin: Respiration Rate and breathwork

    Garmin - 2 min read


    Learn how to breath better for your health, body and mind.

    Woman stretching - Garmin Watch
    Jason Gunn - AIA Vitality Ambassador

    12 May 2025

    Kindness, resilience and being real: Jason Gunn on why Pink Shirt Day matters

    Jason Gunn - 5 min read


    Jason Gunn Shares: Bullying, Kindness and Pink Shirt Day.

    Jason Gunn - AIA Vitality Ambassador
    Balancing technology mental health - Phone

    07 May 2025

    Managing your mental health and technology

    AIA Vitality NZ - 3 min read


    Balancing Tech: Boosting Productivity and Protecting Mental Health.

    Balancing technology mental health - Phone
    No more articles to load.

    Terms and Conditions

    *Available via the New Balance online store when accessed through the AIA Vitality portal. Free Shipping for orders over $100. Exclusions: Made in USA/UK, 9060s, Collabs, Fuel Cell SC and Rebel, 1080s, 327s and Clearance items. The AIA Vitality member benefit cannot be used in conjunction with any other offer, coupon, promotion or voucher. 

    Contact Us

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon-Fri 8:30am - 5:30pm

    Postal address

    AIA New Zealand Limited
    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon - Fri 8:30am - 5:30pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
    View all contact options
    Company

    About AIA New Zealand

    Careers

    News and Press

    Our Policies & Code of Conduct​

    Our Financial Strength

    Environmental Social Governance

    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Vist AIA.com to learn more about AIA Group.
    Quick Links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our Products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice

    Company
    About AIA New Zealand
    Careers
    News and Press
    Our Policies & Code of Conduct​
    Our Financial Strength
    Environmental Social Governance
    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Visit AIA.com to learn more about AIA Group.
    Quick links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice


    Copyright © 2025, AIA New Zealand Limited (Company Registration No: 352806), and its affiliates and subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy | Duty of Disclosure
    Thank you

    Thanks for getting in touch.

    We will be in contact as soon as we can.

    Did you know, with an eligible policy you can view, claim and update your insurance with MyAIA? Find out more