Updates to our Airpoints™ partnership

If you have linked your Airpoints membership to an AIA insurance product (including AIA Living, AIA Private Health, AIA Superior Health, Sovereign and AIA REAL) you will no longer be able to earn Airpoints Dollars on insurance premiums paid from 11.59pm on 31 October 2024.  

If you are a new customer to AIA, you will not be able to add your Airpoints membership to any insurance application submitted on or after 25 September 2024. 

Yes, if you are an AIA Vitality member you can continue to earn up to 560 Airpoints Dollars each membership year through AIA Vitality – up to 300 Airpoints Dollars in Status Rewards and up to 260 Airpoints Dollars in Active Rewards. 

AIA Vitality is a science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life and start thriving. It shows you how healthy you are now, provides you with tools to start improving your health, and offers amazing rewards and discounts from our partners to keep you motivated along your journey. 

You can join AIA Vitality by attaching it to an eligible AIA insurance product. Speak with your adviser, or go to MyAIA or the AIA website to join. 

AIA NZ and Airpoints have enjoyed a successful partnership over the last five years, bringing AIA customers who are also Airpoints members rewards for payments on AIA insurance premiums. AIA has made the decision to no longer offer Airpoints rewards for payments on AIA insurance premiums. Instead, we are focusing on continuing our partnership through the AIA Vitality programme to deliver our purpose of helping our customers live Healthier, Longer, Better, Lives. 

If you have submitted an application for a new policy before 25 September 2024 and included your Airpoints number with your application, you will be able to earn 1 Airpoints Dollar for every $100 of premium payments you make from when their policy is issued until 31 October 2024 (provided the policy is issued prior to 31 October 2024). 

If you are a new customer to AIA you will not be able to link your Airpoints membership to your insurance policy from 25 September 2024.  

Any outstanding Airpoints Dollars that you have earned on eligible policies prior to 31 October 2024 will be awarded by 30 November 2024.  

If you still haven’t received your Airpoints Dollars after 1 December 2024, please contact our Customer Service Centre Team as per below:  

enquirenz@aia.com

Any outstanding Airpoints Dollars that you have earned on eligible policies prior to 31 October 2024 will be awarded by 30 November 2024.  

If you still haven’t received your Airpoints Dollars after 1 December 2024, please contact our Customer Service Centre Team as per below:  

enquirenz@aia.com

Any outstanding Airpoints Dollars that you have earned on eligible policies prior to 31 October 2024 will be awarded by 30 November 2024.  

If you still haven’t received your Airpoints Dollars after 1 December 2024, please contact our Customer Service Centre Team as per below:  

enquirenz@aia.com

From 25 September 2024, you will no longer be able to link your Airpoints membership to your insurance policy and earn Airpoints Dollars for premiums paid. We cannot back date Airpoints.  

You are awarded Airpoints Dollars based on the frequency of payments that you make to AIA. For example, if you pay for your insurance premium annually you receive one payment of Airpoints Dollars per year, or if you pay for your premium fortnightly you receive Airpoints Dollars fortnightly.  

Any payments that you make up until 31 October will be eligible to earn Airpoints, regardless of the frequency which you pay your insurance premiums.  

You can sign up for MyAIA via the AIA website to view and update your insurance, make a claim, and join AIA Vitality.