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  • Life & Disability
    AIA Living

    Life & Disability

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    For Individuals

    For Business

    • Life Insurance

      Protects your loved ones’ future if you're diagnosed with a terminal illness or die.

    • Trauma Insurance

      Supports you and your family while you or your child navigate a serious illness or injury.

    • Total Permanent Disablement Insurance

      Secures your future if a serious illness or injury leaves you permanently disabled.

    • Income Protection Insurance

      Safeguards your ability to earn if you’re unable to work due to illness or injury.

    • Business & Rural Insurance

      Protection for new and existing business owners if a key person becomes seriously ill, is injured, or dies.

  • Health Insurance
    AIA Health

    Health Insurance

    Having good health is invaluable. Remove the worry around unexpected medical bills, focus on the right treatment when and where you need it, and start your recovery sooner.

    • Private Health

      Takes care of your medical expenses for a range of health conditions and provides faster medical care that suits your needs.

    • Cancer Care

      Specialised insurance that covers costs associated with the diagnosis, treatment and recovery of cancer.

  • Home Loans

    Home Loans

    GO Home Loan - make your house a home.

    • New GO Home Loan Customers

      Find out more about the home loan that works harder for you.

    • Your GO Home Loan

      Learn more about managing your mortgage and how to pay off your GO home loan faster.

    • Working with a registered adviser

      GO Home Loans are available exclusively through our independent network of Advisers.

    • Mortgage Protection

      It’s a good idea to have mortgage protection to protect yourself against all eventualities.

    • GO Home Loan Interest Rates

      A GO Home Loan offers a wide range of competitive mortgage interest rates.

  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA
    • Contact AIA

      We strive to assist you for all your inquiries with high touch customer service.

    • Claims

      Get help with making a claim.

    • FAQs and Forms

      Updating policies, moving house, changing names... our FAQs section has all the answers and forms.

    • My AIA

      Previously called MySovereign - our customer portal

    • Get advice

      If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.

    • Earning Airpoints Dollars™

      You can earn Airpoints Dollars™ with AIA New Zealand. Find out more.

    • Investment Products

      The latest Sovereign investment performance information, as well as a list of closed and terminated investment products.

    • Past Insurance Products

      Policy and enhancement information for policy holders of closed AIA and Sovereign policies.

    • All our locations

      Details of all our office locations across New Zealand

    • Vulnerable Customers Support

      A list of some of the services available in New Zealand that offer support, information and help.

    • COVID-19 Support

      Supporting our customers through Covid-19

    • Complaints - AIA

      If you have a complaint, we’ll do our best to resolve the situation.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • What is AIA Vitality

      AIA Vitality’s approach can take you on a journey to better health

    • Our Partners & Rewards

      Learn more about the amazing partners and rewards you'll have access to with AIA Vitality

    • Apple Watch Benefit

      Earn an Apple Watch Series 6 by reaching your weekly physical activity targets

    • Content Hub

      Your go to for science-backed, health and wellbeing inspiration and advice.

    • Already a member? Login

      Check your AIA Vitality points status and get access to the tools you need to help improve your health

  • Content Hub

    Content Hub

    Our Content Hub is brought to you by AIA Vitality, the science-backed program that helps you learn more about your health, offers ways to improve it and motivates you with rewards along the way.

    • Move Well

      Finding your further when it comes to exercise and fitness.

    • Think Well

      Tools and information to help cultivate a healthy frame of mind.

    • Eat Well

      Caring for your body with food that makes you feel good.

    • Plan Well

      Improving financial literacy, because a good tomorrow starts today.

  • Search
  • Contact Us
    • Chat with us

      Available Mon-Fri, 8am to 6pm

    • Call Us

      0800 500 108 on Mon-Fri, 8am to 6pm

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Apply Online

      via our trusted partner, KiwiCover

    • Log in to MyAIA

      (Previously called MySovereign)

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  • Supporting our customers through Covid-19

    Find out more

    SMALL STEPS MATTER. WHERE WILL SMALL TAKE YOU?

    AIA Vitality

    A health and wellbeing program that rewards your small healthy choices

    Watch video About AIA Vitality

    NEW

    AIA Cancer Care

    Specialised health insurance that gives you more choice of treatment options if you are diagnosed with cancer.

    Find out more

    Share the love

    Gift $50,000 of free AIA Everyday Life cover for 6 months to someone you care about.
    T&C's apply.

    Find out more
    AIA Vitality

    Content Hub

    Your personal pathway to better health.

    • Covid-19

    • AIA Vitality

    • AIA Cancer Care

    • Share the Love

    • Content Hub

    Popup video
    Video

    Find the right insurance for you and your loved ones or your business.

    Our Product Families:

    Life Insurance

    Health Insurance

    Trauma Insurance

    Income Protection Insurance

    Disability Insurance

    Business Insurance

    AIA Vitality

    Live your healthy with AIA Vitality

    We’re committed to helping Kiwis live healthier, longer, better lives. That’s why we’ve launched AIA Vitality in New Zealand. AIA Vitality is a personalised, scientifically-backed health and wellbeing program that supports you every day to make healthier choices. It helps you to understand the current state of your health, plus provides tools to improve it and offers great incentives to keep you motivated on your journey. These include lifestyle rewards, savings on your everyday expenses and even discounts on your life insurance premiums.

    Know your health

    Improve your health

    Enjoy the rewards

    Income Protection

    If you become disabled due to illness or injury, Income Protection cover could provide you with a monthly income while you recover.

    Compare our Income Protection Products
    Income Protection

    Business Cover

    Flexible options to suit your business

    Business Continuity Insurance

    Protect your business from the loss of a key person

    Business Cover

    Flexible options to suit your business

    Rural Continuity Insurance

    Business Cover

    Flexible options to suit your business

    Start-up Income Protection

    Protect your income while you get your business off the ground

    Business Cover

    Flexible options to suit your business

    • Business Continuity Insurance
    • Rural Continuity Insurance
    • Start-up Income Protection
    Compare Products

    Earn Airpoints Dollars™ with AIA

    For every $100 of premium paid
    earn 1 Airpoints Dollar*


    *Terms and conditions apply

    Earn Airpoints Dollars™ here

    AIA Rewards you with Airpoints Dollars™

    Health Insurance

    Health Insurance

    You're one of a kind, and so is our health cover.

    Compare our Health Insurance Options

    Chat with us

    Chat with an AIA Customer Service Consultant
    Mon-Fri 8am-6pm

    Call us

    Call our hotline at:

    0800 500 108

    (or +64 9 487 9963 from overseas)
    Mon-Fri 8am-6pm

    Send us a message

    Request a call back or tell us online

    Contact Us

    Get Advice

    If you're interested in talking to an insurance expert, we can put you in touch with an adviser in your area.

    AIA News

    11 February 2021

    AIA introduces specialised cancer health product


    AIA Cancer Care gives Kiwis options when looking for insurance protection for cancer treatment

    28 September 2020

    Kiwis encouraged to ‘share the love’ as New Zealand lags in life insurance protection


    New eligible AIA policies come with the option to gift life insurance to a loved one. Promotion runs 28 Sept 2020 and 28 Feb 2021.

    19 August 2020

    AIA Vitality grant recipients get up to $50,000 local community boost


    Life, health and wellbeing insurer AIA New Zealand is excited to announce the winners of its AIA Vitality Business and Community Grant Initiative.

    Contact Us

    0800 500 108

    Live chat

    Mon-Fri 8am - 6pm

    AIA New Zealand Limited
    AIA House, 74 Taharoto Road, 
    Takapuna, Auckland 0622
    New Zealand

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    CONTACT US

    0800 500 108

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    Mon - Fri 8am to 6pm
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