Skip to main content
  • Adviser
    • Adviser
    • Get Advice
    • Home Loans
    • Contact Us
    • MyAIA
  • Search
  • Home
  • AIA Insurance
    • Life Insurance
    • Health Insurance
    • Trauma Insurance
    • Total Permanent Disablement
    • Income Protection Insurance
    • AIA Starter Plans
    • Specified Accidental Injury Cover
    • Business Insurance
    • Corporate Solutions
    • Rural Insurance
  • AIA Vitality
    • AIA Vitality Simulator
    • AIA Vitality Premium Flex Explained
    • How to earn points
    • Benefits & Rewards
    • Physical activity points explained
    • Sprint to Silver
    • Content Hub
    • AIA Vitality Starter
  • Make a Claim
    • Health insurance claims
    • Life insurance claims
    • Income protection insurance claims
    • Trauma insurance claims
    • AIA CLAIMS 360 CARE
    • Corporate Solutions - Making a Claim
  • About AIA
    • Our Leadership Team
    • Careers
    • Media Centre
    • AIA Thrive
    • Sustainability
    • Charity Partners
    • Becoming an Adviser with AIA New Zealand
  • Help & Support
    • My AIA
    • Update your contact details
    • Contact AIA
    • Frequently asked questions
    • Product Updates and Policy Wordings
    • Consumers Price Index (CPI)
    • NEW TO NEW ZEALAND
    • Vulnerable Customers Support
    • Investment Products
    • Complaints
  • Get Advice
  • Home Loans
  • MyAIA
Menu
  • Adviser
  • Get Advice
  • Home Loans
  • Contact Us
  • MyAIA
AIA New Zealand AIA New Zealand
  • AIA Insurance

    Our insurance products

    The most important things in your life are your family, your lifestyle and your future. This is what life, trauma and disability insurance are there to protect.

    • offers Our latest offers
    • discount Multi-Benefit Discount

    For Individuals

    For Business

    • Life Insurance

      Lump sum payment if you were to pass away or are diagnosed with a terminal illness.

    • Health Insurance

      Choose from private health insurance or specialised cancer insurance.

    • Trauma Insurance

      Financial support if you or your child become seriously ill or injured.

    • Total Permanent Disablement

      Lump sum payment if you become permanently disabled and are unable to work.

    • Income Protection Insurance

      Income protection insurance provides financial support if you can't work due to an accident or illness.

    • AIA Starter Plans

      Simple plans you can buy online. Get protected with basic life, rent or mortgage protection.

    • Specified Accidental Injury Cover

      Lump sum payment if you have an accident and suffer one of the covered injuries.

    • Business Insurance

      Protection for business owners if a key person becomes seriously ill, is injured, or dies.

    • Corporate Solutions

      Providing cost effective and comprehensive corporate group insurance for your employees.

    • Rural Insurance

      Financial support if a key person of your farm becomes seriously ill, injured or passes away.

  • AIA Vitality

    AIA Vitality

    AIA Vitality encourages and supports you to live a healthier life, while giving you access to great rewards along the way.

    • AIA Vitality Simulator

      An interactive tool to help you calculate the benefits and rewards of AIA Vitality.

    • AIA Vitality Premium Flex Explained

      Learn how you can save on insurance with AIA Vitality.

    • How to earn points

      Start earning points for getting to know and improve your health today!

    • Benefits & Rewards

      Learn more about the amazing benefits, discounts and rewards you'll have access to with AIA Vitality.

    • Physical activity points explained

      Learn how you can earn up to 15,000 points and $260 a year in Active Rewards.

    • Sprint to Silver

      Find out how you can earn 25 Airpoints Dollars or $25 Woolworths vouchers.

    • Content Hub

      Your go to for science-backed health and wellbeing inspiration and advice.

    • AIA Vitality Starter

      Entry level membership automatically included with all AIA Starter Plans.

  • Make a Claim

    Make a Claim

    Get help with making a claim.

    • Health insurance claims

      Make a health insurance claim.

    • Life insurance claims

      Make a life insurance claim.

    • Income protection insurance claims

      Make an income protection or mortgage and income protection insurance claim.

    • Trauma insurance claims

      Make a Critical Illness, Critical Conditions, Progressive Care, Living Assurance or other trauma insurance claim.

    • AIA CLAIMS 360 CARE

      A personalised end to end claims experience when support matters the most.

    • Corporate Solutions - Making a Claim

      Get help with making a claim.

  • About AIA

    About AIA

    AIA Group is one of the largest life insurers in the world, with a presence in 18 markets across Asia Pacific. AIA New Zealand Limited is part of the AIA Group and has been providing insurance to New Zealanders since 1981.

    AIA New Zealand

    • Our Leadership Team

      Get to know our Board of Directors and Executive Team

    • Careers

      Explore opportunities to work at AIA

    • Media Centre

      The latest news from AIA New Zealand

    • AIA Thrive

      AIA Thrive is a network of qualified, experienced advisers helping New Zealanders plan well, so they can live well.

    • Sustainability

      AIA NZ is committed helping build a healthier, cleaner and more sustainable Aotearoa NZ.

    • Charity Partners

      Committed to making a difference in New Zealand with our AIA Vitality Charity partners.

    • Becoming an Adviser with AIA New Zealand

      All you need to know about applying to distribute our products.

    • Code of Conduct​ & Procedures

      AIA is committed to continuously improving conduct, culture and customer outcomes.

  • Help & Support

    Help & Support

    We're here to help! Check out our quick links and digital tools. Still have a question? Get in touch via Live Chat.

    Contact AIA

    Quick Links

    Understanding your policy

    Other useful information

    • My AIA

      View, claim and update your insurance with MyAIA.

    • Update your contact details

      Use this form to update your phone number, email and postal address if you don’t have access to MyAIA.

    • Contact AIA

      Have a question? We’re here to help. Phone, send us a message, or Live Chat during business hours.

    • Frequently asked questions

      Updating policies, moving house, changing names, Covid-19 support... our FAQs section has all the answers and forms.

    • Product Updates and Policy Wordings

      Product updates, enhancements and policy wordings for current and closed AIA or Sovereign policies.

    • Consumers Price Index (CPI)

      Find out more about CPI indexation and how it may affect your insurance cover.

    • NEW TO NEW ZEALAND

      Helpful advice if you have recently arrived, or are considering moving to New Zealand.

    • Vulnerable Customers Support

      A list of some of the services available in New Zealand that offer support, information and help.

    • Investment Products

      The latest AIA investment performance information, as well as a list of closed and terminated investment products.

    • Complaints

      If you have a complaint, we’ll do our best to resolve the situation.

  • Search
  • Contact Us
    • Log in to MyAIA

      View, claim and update your insurance

    • Send us a message

      via our online contact form

    • Talk to an adviser

      Get free expert insurance advice

    • Chat with us

      Available Mon-Fri, 8:30am to 5:30pm

    • Call Us

      0800 500 108 - Mon-Fri, 8:30am to 5:30pm

Plan Well
Prev | Next
Contact Us
Talk to an Adviser
Back to Top
  • {{title}}

    {{label}}
  • Why menopause is often misdiagnosed

    AIA Vitality NZ - 3 min read

    27 October 2022

    Better Lives with AIA VitalityBetter Lives with AIA Vitality
    • Health
    • Medical

    While people are starting to talk more about menopause, there is still a significant lack of education about its symptoms, progression, and most importantly, its diagnosis.

    AIA Vitality | Plan Well | Why menopause is often misdiagnosed

    The incorrect diagnosis of menopause is an unfortunately common occurrence. According to a survey by Newson Health Research and Education1, a third of respondents waited at least three years for their menopausal symptoms to be correctly diagnosed, and a further 18 per cent visited their doctor six times before they received the help they needed.

    But for something so common, why are misdiagnoses so prevalent?

    The symptoms of menopause often overlap with other conditions

    Perhaps the biggest reason behind the misdiagnosis of menopause is its symptoms, and how it can misrepresent itself as other conditions like depression and chronic fatigue syndrome2.

    During perimenopause – the transitionary stage leading up to menopause – your body experiences fluctuating hormone levels, which can cause a range of symptoms that overlap with a range of other conditions.

    These symptoms include:

    • Mood swings
    • Depression
    • Anxiety
    • Fatigue
    • Irritable bowel syndrome (IBS)
    • Chronic fatigue
    • Fibromyalgia
    • Memory problems
    • Joint pains and more3


    A misdiagnosis of menopause can lead to these symptoms being improperly treated, and in some cases, extend their duration or severity4. It’s important to check in with your treating doctor, General Practitioner or specialist if you’re experiencing any of these symptoms, even if you don’t think you’re in the right age bracket.

    Menopause can happen earlier than expected

    In New Zealand, the average age of women who begin menopause is 525. However, this transitionary period can happen earlier for some – women who commence perimenopause before the age of 40 experience early or premature menopause.

    This can be due to a range of factors, including:

    • Genetics
    • Women who previously underwent surgery or drug treatments that affect their fertility (e.g. breast cancer and chemotherapy6)
    • Women who smoke7  


    Apart from these factors, early menopause can happen to anyone for no definite reason.

    Managing menopause symptoms

    One of the most common menopause symptoms is hot flashes and/or night sweats, which up to 80 per cent of women experience during menopause. While these symptoms tend to dissipate within one to two years, making dietary changes can help reduce their occurrence.

    Common triggers include caffeine, alcohol and spicy food, while legumes, grains, sage tea, black cohosh and nuts are natural remedies that may help reduce the onset or severity of symptoms. A balanced diet and regular exercise can also help relieve menopausal symptoms8. 

    Hormone replacement therapy (HRT) can sometimes be prescribed for women experiencing severe symptoms during perimenopause. It involves an artificial boost of hormone levels – usually a combination of progesterone and oestrogen – to reduce or eliminate menopause symptoms entirely. However, the therapy also brings considerable risks; studies suggest that even short-term use of HRT can increase the risk of acquiring breast cancer, melanoma, ovarian cancer and more9.

    When to see a doctor or specialist

    Menopausal symptoms can often impact your quality of life, and if you’re struggling then it’s time to speak to your doctor. Record your symptoms in as much detail as possible – it’s a good idea to keep a journal to record frequency, time and severity of your symptoms.

    It’s also a good idea to visit your doctor, treating specialist or gynaecologist when there’s a change in your bleeding patterns (e.g. heavier or an absence of periods)10. 

    Menopausal symptoms vary from woman to woman, and if you’re at a higher risk of developing osteoporosis or heart disease, your doctor might recommend medical treatment11.

    Menopause (and perimenopause) is a natural part of every woman’s life cycle, so it’s important to recognise its symptoms and when to see a doctor. If you’re ever in doubt, don’t hesitate to seek a second opinion and get your other preventative health checks in order.

     

    Footnotes:

    1. https://www.themenopausecharity.org/2021/10/21/common-misdiagnoses/
    2. https://www.themenopausecharity.org/2021/10/21/common-misdiagnoses/#:~:text=Although%20depression%20can%20%E2%80%93%20and%20does,re%20feeling%20flat%20and%20tearful.
    3. https://www.themenopausecharity.org/2021/10/21/common-misdiagnoses/
    4. https://www.insider.com/menopause-misdiagnosis-took-years-nurse-find-what-was-wrong-2021-10
    5. https://www.healthnavigator.org.nz/healthy-living/m/menopause/
    6. https://www.breastcancerfoundation.org.nz/breast-cancer/types-of-breast-cancer/breast-cancer-in-young-women/early-menopause-and-bone-health
    7. https://www.healthnavigator.org.nz/healthy-living/m/menopause/
    8. https://www.womens-health.org.nz/health-topics/menopause/
    9. https://www.womens-health.org.nz/health-topics/menopause/
    10. https://www.southerncross.co.nz/medical-library/womens-health/menopause-symptoms-causes-and-treatment
    11. https://www.southerncross.co.nz/medical-library/womens-health/menopause-symptoms-causes-and-treatment
    • Explore Content Hub
    • What is AIA Vitality?
    • Explore our Products
    • Get a quick quote
    • Talk to an adviser
      Talk to an Adviser
    • Apply online

    Article by: AIA Vitality Staff Writer

    Staff writers come from a range of backgrounds including health, wellbeing, music, tech, culture and the arts. They spend their time researching the latest data and trends in the health market to deliver up-to-date information, helping everyday New Zealanders live healthier, longer, better lives. 

     

    Disclaimer: The information in this article is general information only and is not intended as financial, medical, health, nutritional, tax or other advice. It does not take into account any individual’s personal situation or needs. You should consider obtaining professional advice from a financial adviser and/or tax specialist, or medical or health practitioner, in relation to your own circumstances and before acting on this information.


    This content is brought to you by AIA Vitality

    AIA Vitality is a science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life so you can start thriving.

    Find out more on AIA Vitality.

    FOLLOW

    AIA NZ Tiktok

    You might like these

    24 March 2022

    Jess Quinn speaks up about endometriosis and it's symptoms

    Jess Quinn - 4 min read


    When diagnosed with endometriosis, Jess Quinn gained some clarity about her abnormal period pain.

    26 August 2021

    Better Lives: How Ngaire beat type 2 diabetes into remission

    AIA Vitality NZ - 5 min read


    Ngaire felt betrayed by her body after 2 tragic events. But now she’s thriving thanks to healthy eating.

    25 August 2021

    Dame Valerie: Challenges I've faced over the past five years

    AIA Vitality NZ - 5 min read


    Blessed with an incredible career - it’s been quite a journey, filled with life-changing events.
    Contact Us

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon-Fri 8:30am - 5:30pm

    Postal address

    AIA New Zealand Limited
    Private Bag 92499
    Victoria St West
    Auckland 1142

    View all contact options
    CONTACT US

    Live Chat

    Mon-Fri 8:30am - 5:30pm

    0800 500 108

    Mon - Fri 8:30am - 5:30pm
    AIA House, 74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
    View all contact options
    Company

    About AIA New Zealand

    Careers

    News and Press

    Our Policies & Code of Conduct​

    Our Financial Strength

    Environmental Social Governance

    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Vist AIA.com to learn more about AIA Group.
    Quick Links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our Products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice

    Company
    About AIA New Zealand
    Careers
    News and Press
    Our Policies & Code of Conduct​
    Our Financial Strength
    Environmental Social Governance
    Accessibility Tick Gender Tick
    Pride Pledge Logo Toitū carbonreduce certified
    Visit AIA.com to learn more about AIA Group.
    Quick links

    AIA Vitality

    MyAIA login

    AIA Thrive

    Investment Products

    Past Insurance Products

    Make a Claim

    FAQs

    Our products

    Life Insurance

    Health Insurance

    Income Protection Insurance

    Business Continuity Cover

    AIA Starter Plans

    GO Home Loans

    Get Advice


    Copyright © 2025, AIA New Zealand Limited (Company Registration No: 352806), and its affiliates and subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy | Duty of Disclosure
    Thank you

    Thanks for getting in touch.

    We will be in contact as soon as we can.

    Did you know, with an eligible policy you can view, claim and update your insurance with MyAIA? Find out more